Every time I come to the bank, it's the same thing every time: the queue and it doesn't move. You ask if the ticket office is open, they say yes, and all the people are sitting waiting, not even knowing that the employees are not there and they have lunch
Nice interior, pleasant and helpful staff. A good range of services. Keep the money in the deposits of the lord. I have been a client of this bank for 6 years. Well done. Working through the application is generally ideal for those who keep money on deposits.
I took off one star. Unfortunately, the employees do not know about all the products and capabilities of the bank, which played a negative role for me. Before visiting, look for answers yourself and clarify the questions in the bank.
Good impressions only remained, all the staff are polite and will explain if something is not clear, I took a loan for the funeral, there were no problems even on Saturday!
The worst bank in the world, the staff does not have information about everything, they only give loans and that's it, but they can't help, they block accounts themselves and cannot unlock them in any way, I do not recommend this bank to anyone and never
Not a bank, but some kind of incomprehensible office. Boorish staff. Terrible service. I have never seen a worse bank in Kazakhstan. There's nothing to compare it with. Quick loans are probably more concerned about the quality of their services
Horror. The staff is polite, but the queues are long and the numbering of the windows is unclear. Under the guise of employees of this bank, they call ***, it feels like our personal data in this bank is not protected at all
I went to make a transfer to the Golden Crown, after 2 hours of waiting I went to another bank, where I made the transfer in 5 minutes.Customers are not welcome here
The institution needs to close for a lunch break so that people do not go there at this time. At this time, a mess is going on, you wait and wait for the next manager to have lunch.Horror.
The disgusting work of the branch in Rudny! Constant queues, very slow service, incompetent staff! There is a constant problem with the ATM at the head office and then there is no money, then the ATM does not work.A terrible bank!
I opened an account for an LLP, consulted, made a favorable offer, found and corrected errors.
I don't know about physicists, but the legal entity is well served here
Terrible bank and service, they don't accept people, they go back and forth. They came up to ask why they were sitting, rudely answered, somehow they came home to them (((((
It was necessary to close the deposit, I came, took a coupon, waited in line for 45 minutes, called in window number 8, and then it all started, we can't close the deposit for you now, since the cashier works until 17:00, come any day before 17:00 and we will close the deposit for you without any problems, I asked for time off from work, I came, took a coupon, waited 40 minutes in line, and again the window with the number 8, hello, I would like to close the deposit, there is a pause on the other side, then, we cannot close the deposit for you today since today is the 29th day of the end of the month.... Are you kidding??? And only after coming in the third time, after waiting in line again for 45 minutes, by the way, I was safely closed the deposit. The bank administration would advise you to choose the staff better, and give all the information when opening a deposit (when you can come or when you can't) customers waste their time.... In general, decide for yourself what my attitude to this bank is.(I rate poorly, I'm not happy)
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Anonymous review
March 30, 2020
Eurasian Bank, card entry at night, little waiting time in line, managers are friendly and smiling, always help and tell, ultra modern design.
Good location, long queues, but there is everything for waiting and water if you want to drink and for children a distraction in the form of large bills.
A constant queue. There are not enough operators either on sick leave or at lunch. There is nothing else to do to disappear from you for hours. Obviously, the head of the department is not working in this direction.