It 's just a nightmare , because of just one interesting question , I had to come 3 times , and each of the managers blinked at the wrong answer , and the correct answer , as it turned out , was in the printout that they also gave me
We were looking for an employee at a branch in Rudny, we had to come here from him to sit for a couple of minutes and go back to wait for an answer. After such jokes, I'm even glad that they didn't accept it.
I applied twice, sooo long service!!! In the modern world, time is one of the most valuable resources, customers' time is not valued here. I had to contact this miracle bank again - with SEA running, you are standing in a live queue to the manager, the management does not want to go out to their clients, does not want to solve customer issues. Customer focus is zero!!! Avoid this miracle bank
I became a client of this bank by accident, but I have been using the services for more than 10 years. In general, emotions are positive, except for some small things. It is not always clear what kind of necessary document we are talking about - for example, when an IIN is needed, they may say that an identity card is needed, and when an identity document is needed, only a non-resident's passport may be meant. Well, there are peculiarities with the execution of swift orders, due to the fact that the service is apparently not very in demand. There is also actual misinformation on the bank's website regarding the card issue period. In fact, in all cities except the capitals, maps are prepared in 10 days, regardless of the urgency of the issue.
It's very big. The service is not active at all . When they receive information from the manager, they talk rudely. I do not recommend going there at all for information.
The rating is 3 for the fact that there are always huge queues in this bank, due to the small number of employees. Will the department's management ever pay attention to this and value their clients' time?
I "opened" a debit card
instead of a senior manager, interrogators are working
. I write absolutely boorish behavior
without a mat, but until I left the bank, I did not even realize how badly customers are treated
I went to the website *** horror of so many numbers and moreover I called each number and everyone is busy and then the jackpot one number still works, I dressed so well, then even better they say to the credit department I waited for 6 minutes well And here the operator cheers, I think I ask a question they say I put on a card transfer, I think I'll finish the call and then the call ends because the operators are busy the bottom is full the bottom is not a bank and I do not know how to say it correctly it's just HELL or an enchanted circle
It would be 5 stars if it were not for the braking of the queue because of the collectors, you wait in line and the collectors come out, the guard all go out into the hall.of course, I haven't been to banks that much, but they're not the first places where I've waited in line at the checkout, but this is the first time I've come across this..It 's not the first time 🤷🏼♂️