I have never seen such irresponsibility in any company. The heel of the boot I bought from them last season fell off. On top of that, I delivered the product to the company with my own hands. Then I went to pick it up, I was told that it hadn't come from the supplier yet. After that, the company entered into a relocation process. Although I have written to the return unit many times, I have not received a return. I didn't want to bother you because we were already neighbors. By the way, I went again once and was told that they were in a hurry to move Dec. I didn't care because the season passed. Then when I left, they said that they had returned the shoes to the supplier company completely, there was nothing they could do, if I wanted, I could buy another product at a discount. So my advice to customers like me is, before shopping, consider this face-to-face attitude on my part, even though I've met many times and I'm their neighbor. It's not about three-penny shoes. If you have a problem, there is a high probability that this is the attitude you will encounter. On well-known shopping sites, the same models happen at a lot of sellers. All shoes whose seller is Izmir go from the Izmir shoemakers site. I suggest you turn to alternatives.