I have a very good impression of the organization. He signed a contract by proxy, which usually raises questions. But everything was done very quickly and professionally. In addition, the organization's employees are caring people. In a telephone conversation with my brother, on whose behalf I signed the contract, I said that I would finish here now and go to conclude a contract for water. His area is served by 134 Nezavisimosti Street. The employee who signed the contract heard this and explained to me that there was only one database for Minsk, and I didn't have to run kilometers around the city, but I could sign a contract on Pulikhova Street, which was very close. As a result, I saved time, for which I would like to thank a sympathetic and caring woman. Unfortunately, I don't remember her name.
Energosbyt, Fabrichnaya str., 25, Minsk electricity consumer service is a good organization. A comfortable, comfortable room on the ground floor. Multiple operators. There is almost no queue. You can solve any issues in one visit. They work up to 20 hours, i.e. you can come in after work. One inconvenience is that it is too far to Pervomaiskaya metro station and public transport stops on Partizansky Prospekt.
Many thanks to the team of Fabrichnaya 24 power supply, when necessary, they will always help and advise and help solve the problem. The power engineer himself ! Colleagues, thank you!
09.02.2024 at around two o'clock in the afternoon, they found out the electricity tariff for the Minsk region. Since their address and phone number changed, I was given a phone number in technical support (399-37-96) - it turned out to be a settlement group for the city of Minsk, the girl refused to give her last name and hung up! It was unpleasant to hear everything from a girl - it's not said enough! I was shaking for a long time… I just got the wrong number, and she told me, "WOMAN, where are you calling, don't you see what number you're dialing" and so on and so forth! To be honest, I couldn't even imagine that it was possible to talk to subordinate organizations in this way! She gets a salary, and I think it's not a small one, and it wasn't an evening to be so angry!
I solved all the issues very quickly.There are no queues, there is Parking.
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Квета
Level 9 Local Expert
January 17
Electronic queue. Everything is fast and clear. We needed a copy, we did everything ourselves without any questions. Very friendly service for a government office.
Everything is very fast, separate windows, work quickly without unnecessary words, there were no queues at the time of the morning. The interior is clean, bright and large
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Макаревич Ольга
Level 12 Local Expert
February 7
Excellent government agency!!I was so pleasantly surprised that there are no words ...!!!The pleasant receptionist explained everything, told me everything!!!!!That's how it should be everywhere!!One window.. This is one window!!!.So there's one window and a hundred doors.
A wonderful place, polite energy saving workers, places to wait, soft sofas, armchairs, an electronic queue, there is no confusion who is behind whom, near the Proletarskaya metro station, everything is just wonderful, I am happy with the trip to the Energy Store at this address!
Everything is very fast and clear. The electronic queue, the hall is spacious and comfortable. Everything was done quickly. The staff is polite and professional.
I had to wait, but there is plenty of space and cozy. Specialists do not work super fast (they have a working day). But the issues were resolved quickly. Thanks
There are no queues, they work fast. I reissued two bills, they told me to sit for 15 minutes, they did it in 5. The only thing that is not a fountain is a terminal that works with an increased push. It wasn't even an employee of this office who told me about it, but a peasant sitting in front of me in the queue.
Many thanks to the girls! I'm a clumsy person, I forgot some of the documents on the counter. they called me right away, said they got rid of a big headache in the long run. someone will say that this is a small thing, their duty, but in my opinion, these little things make up a good mood
Maybe I was lucky, or maybe it's always been like this, but there was no queue at all. The contract was renegotiated in 5 minutes. The girls are polite, they do everything carefully.
I've been to my questions three times, and three times everything is fast, clear, the staff work very well , answer all questions clearly , each visit took +- 10 minutes , well done
Saturday, people come to solve cases after hours. With a queue of more than ten people, two operators work. More than an hour of waiting, respectively. It would be necessary to optimize the schedule of operators.
Get ready to spend half a day! Nothing changes for the better, even after ~ 10 years, only repairs have been done, and the queues are crazy and the turtle service remains!
This is a very cool and pleasant place! I came to sign a contract for the first time, I didn't know how or what to do. The queue is moving fast. They accepted, quickly issued everything, prompted, told, explained, explained. The interior is clean, beautiful, and there is an electronic queue. Beautiful and good-natured staff who will provide assistance. I was also surprised by the good attitude and willingness to help with any question.
Thank you very much, it was a pleasure.
After standing empty for several hours at the Academy of Sciences, when I arrived here I was surprised that there was no queue at all, Polite staff, straight 10 points, well done and Thank you!