Elsamokat.by
67 reviews
March 22
Good evening ! I would like to thank the masters and managers of this service for their customer orientation! Today I took the scooter out of repair and brought it with the child on vacation from Minsk 120 km from Minsk , the child saw the malfunction, brought it back to Minsk , but they quickly corrected it and took it to the child themselves and tried everything with him and made sure that he was okay ! The sediment turned into gratitude and a pleasant feeling that there is still a human attitude and really decent people. Who got into the situation and completed everything so beautifully ! Thank you very much! May there always be many grateful customers
See original · Русский
December 24, 2024
Great guys. Everything was explained. All questions have been answered. The work was completed quickly. Everything is clear, clear, and polite.
I am happy with everything and I know that there is a place to turn: both with a question and with the scooter itself.
Mododtsy!
See original · Русский
March 30
I rarely write reviews, BUT this is the case when it is necessary! The guys are cool, this is the second time we have addressed them from a child's scooters. Before that, other workshops talked beautifully, but no one coped with the breakdown, and these guys, silently, just took and made a scooter, this time the same way, there was confidence that everything would be fixed, and it is! 💪
Thank you so much to the manager and the guys, you are the best and you do a good thing for people, bringing joy!!
I recommend it to everyone!!! 💯🔥
See original · Русский
April 24
Excellent workshop, professionals in their field, efficiently repair any scooter (treated with different models) I definitely recommend it!
See original · Русский
1
April 2
Excellent service. I asked about the repair of the Ninebot Max G30P scooter. On Friday evening I left the scooter, on Monday the manager called me, said that I needed to change the controller, announced the price of 200 rubles for a new original controller with a guarantee + work. After my consent, the scooter was ready in 40 minutes. In a service in another city, the "master" controller was asked for 600 rubles.
I am satisfied with the service, if there are problems with the scooter, I will contact them only.
Thanks!
See original · Русский
March 22
I want to write a huge thank you to the service, and personally to the specialist Mikhail.
I brought the scooter for repair after the accident, but in fact the repair took a few minutes, and they didn't even take the money, but only wished me all the best.
Such actions restore faith in humanity.
The most honest guys, I advise everyone.
A place where you will not be deceived and will help in the case.
See original · Русский
April 3
Good service, I have been using the services for the second year, everything is at the highest level!!!
Polite service, they will tell you and explain everything!!!
I recommend this service, thank you!!!
See original · Русский
1
May 23
The repair was terrible: the repair of one tire cost 80 rupees, and it lasted at best a week, and the quality of the product was very, very low. The attitude towards service is not very good. Basically, I come for repairs every three days, but not only does he not give a discount, but he is also very impatient. I think it's terrible.
See original · Русский
August 16, 2024
they did not warn that often when the wheel is lowered, it becomes necessary to replace the tire as well. and so, everyone is rank by rank, polite, lively, they try, they give documents (even though it's already an inflection for 30 days). the work was done, they explained what was wrong and why. I am generally satisfied with the result :) Prices, well, often the result is more important than the price, and I don't really focus. I think I will contact you again.
See original · Русский
2
April 18
Excellent service. They will always help, advise and tell you in an accessible language.
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1
April 1
Terrible service, I don 't recommend going there . Prices are like you would fix a car
We installed a mudguard for free , which was also broken .
See original · Русский
July 13, 2024
Good craftsmen. We repaired the scooter there, and also bought a new one. They explain everything in an accessible way and give recommendations on operation. They also motivate teenagers to comply with traffic regulations. Thank you so much for everything!
See original · Русский
September 26, 2024
Excellent scooter service! Quickly, efficiently. Everything is very clear and competent. They change the tires and wiring. Thank you very much for the good work!
See original · Русский
July 25, 2024
The cool guys changed the tire in the electric scooter in an hour! Definitely, in case of anything, just here! Thank you so much, good luck in your business! Come here, they will definitely help you!
See original · Русский
January 6, 2024
Very good service, recently a problem with the controller appeared on my ninebot max g30, everything was looked at, evaluated, done a full-fledged THING, the bearings were replaced, the scooter itself was cleaned / blown, looks like new now, excellent service, all spare parts were in place, all repairs with controller replacement + tire replacement + all bearings took less than one day
See original · Русский
July 5, 2024
pluses
-the product was in stock
-a photo of the scooter was taken for remote viewing of the color
Minuses.
-there is no delivery (ordered Yandex delivery)
-they did not enclose the receipt and when the seller said that it needed to be transferred, they told him to go and pick it up.
the point of such remote work is if you still need to go)
See original · Русский
March 2, 2024
I have been serving in this service for 2 seasons, I write as is, the guys are polite, responsive masters of their craft, of course they are not pros at the moment, they strive and develop for this, they will soon become them! Of course, a little less price would be great)) Well-being prosperity to you!
See original · Русский
September 23, 2024
Fast service. We punched the rear wheel (with an electric motor) on the M5 pro. They said 2 hours, it was done in 45 minutes. Everything is high-quality, everything works. The guys are great.
See original · Русский
1
April 3
good service, we contact you every year, everything is super
See original · Русский
June 3, 2024
I gave it to Ninebot for repair. I am 99 percent sure that the brake pads were changed, although the work was not related to the brake pads. I had to tighten the brakes, and the brakes work with slippage. I will buy new pads and install them myself.
See original · Русский
July 21, 2024
Hello everyone.! I'll say this .., this service is not so good, as the statistics of the rating and reviews say ..., I hoped for the conscientiousness of the guys because I did not check the quality of performance on the spot, I came, paid and took it away, and when I arrived home I decided to inspect it well and that's what I found out..! When putting it into repair, I asked to return the wheel motor from the factory to the drain with a removable rim to the brake disc., but my request was ignored., moreover, on the one hand, the rims on both motor wheels were damaged during tire replacement., and if the other side had been turned over, then there would not have been these kotsak and it was necessary to replace the tires it would be much easier.., + somehow I'm not sure what the hydra motor wheels were made for me, and I didn't see the name of the waterproofing in the receipt., but I didn't pay a small amount.!!! THEN in one of the places where the rear element is located with the output of the wire of the rear motor wheel., they seemed to regret silicone., they got stuck at random and did not really isolate anything in that place., I had to finish it myself as it should be ..!!! Result.. it's better to think 3 times ... before entering this service.! And I recommend to you who is going to lead there to think well ..!!! There are no complaints about the rest of the repair.!
See original · Русский
September 4, 2024
The guys are well done, they work clearly! They immediately make a diagnosis and announce the price tag, which does not change during the repair process. After the repair, my Kugoo M4 Pro ran like new! 😃😃
See original · Русский
1
July 10, 2023
Excellent service. Very qualified guys, both in the sale and repair of scooters.
I bought the first m5 from them. I did not spare money for sealing and traveled for a year and a half through snow and rain, (however, it is not recommended, and they do not give a guarantee, which is understandable) then I gave them to ensure that there are no breakdowns.
Now I'm going to buy a second coordinate new one, (by the way, prices are lower than others, I checked).
RECOMMENDATION 5+
See original · Русский
1
February 9, 2024
I gave the Kugo M4 pro for repair. I brought it in the afternoon and in the evening the master sent a video about the work done. You can pick it up the same evening. I explained the problem on the phone, the master immediately determined what was the matter and announced the cost. In other services, they said, "well, you need to look at maybe this or that." So the guys did well, they worked quickly and not expensively, I was satisfied.
See original · Русский
1
April 27, 2024
I used it as a repair service, not purchases for the kugo m4 pro+ electric scooter, bus and camera protocol. They did it in 1 day, but it so happened that after the repair there was a controversial point, with the cost, the next day, arriving at them, everything was resolved and explained as politely as possible. I recommend
See original · Русский
October 7, 2023
I repaired the kugo s3 electric scooter, it did not turn on, if it accidentally turned on, it turned off itself and did not get infected. I thought that I got on good money, BUT then the master quickly figured out everything, did everything clearly, everything works, surprisingly paid very cheap. Good managers, a repairman is a professional, and everyone is honest, and in our time this is a rarity. As a result, I will only contact this company.
See original · Русский
1
July 20, 2023
Super! Everything is done professionally. Extremely friendly attitude! (I have something to compare it with). A scooter bought here a year ago (almost 1000 km of mileage) does not cause any trouble. We bring it for THAT. So feel free to contact us here!
See original · Русский
1
March 26
A good workshop. I recommend
See original · Русский
August 21, 2021
Excellent service. Everything is fast, clear, honest and for very reasonable money.
A wide selection of scooters for sale is available.
I've been in many scooter repairs. Now only here :-)
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1
August 18, 2024
We bought a scooter for our daughter. Not electro. We were satisfied with the consultation and approach
See original · Русский
July 2, 2024
I liked it: the assortment, efficiency.
I didn't like it: I'm asking for a spare part for a specific scooter model, which means I expect to get a spare part for this particular scooter and it gets up
See original · Русский
August 25, 2023
I can't say anything about repairs, but spare parts are available in a wide range and at an adequate price, for completely different models of electric vehicles
See original · Русский
March 16, 2024
Excellent service. They are a little far from me, but I specifically contacted them because of their reputation. And I did not regret it: they served me well, identified (and repaired) a crack in the factory welding on the steering wheel, dissuaded me from unnecessary bells and whistles. All this is clear and fast. I respect you.
See original · Русский
March 21, 2024
Sociable employees, willing to have a conversation. Spare parts are available, they are selected quickly and accurately
See original · Русский
April 21
Well done guys
See original · Русский
August 21, 2023
I brought a scooter, the rear wheel was punched, the tire + tire was changed in about an hour, I thank you very much for the prompt solution of the issue)
See original · Русский
1
January 16, 2024
Excellent service, responsive staff, reasonable prices.
See original · Русский
March 16, 2024
I received things twice and I am very satisfied with the quality of service and goods.
See original · Русский
July 15, 2023
A large selection of electric scooters. And almost in the center. I am pleasantly surprised by the service..
See original · Русский
2
August 19, 2023
A good workshop, I always repair a scooter here, excellent craftsmen, thank you!)
See original · Русский
2
July 16, 2023
Excellent service. The guys took an electric bike for diagnostics. Everything was checked and told. Recommend.
See original · Русский
1
July 19, 2022
Good repair and maintenance service for electric scooters. The price corresponds to the Quality. The deadlines for the work are fast. I'd rather come here than to the ones that are closer!!!
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3
July 8, 2023
Very competent guys. The repair is fast and on the level.
The consultant is just 🔥
See original · Русский
September 2, 2024
I had to apply, quickly, quality, with a guarantee
See original · Русский
April 26, 2022
I am very pleased that I turned to this service, before that, I repaired my iron horse from other specialists, but the problems were only partially solved, when contacting here, they solved a lot of problems, gave good advice. It's a little expensive, as for me, but it's definitely worth it!
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4
May 28, 2022
I bought a scooter there, I want to say that the service is very good, polite staff,cleanliness and order, there is a repair service, I advise everyone
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2
April 25, 2024
Guys are masters of their craft, feel free to contact us, you will not regret it)
See original · Русский
August 25, 2022
I bought a rear wing for the Kugoo x1 in this store, fortunately it was cheaper here than in other stores.
the service is good, they will tell you everything about spare parts and show you if necessary.
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1
July 25, 2023
A great place where professionals who value customers and know their business work.
See original · Русский
2
June 29, 2020
I took scooters for the night - I couldn't ride because of the rain, I didn't even take them out of the trunk.
When they were given out, they were asked to come and hand them over at 10.30-11.00. I arrived to take it at 11.15 and they demanded that I pay a fine for being late of 24 rubles. I was late because of the same rain.
Be careful when ordering scooters in this place.
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