A three-star hotel. The staff is friendly and sociable. They speak Russian. I liked the beds. Mine was stiff, as were the pillows. But I was really into it. Everything is clean and tidy. The hotel is located right in the center. Everything is basically within walking distance. The metro is a 5-minute walk away.Of the cons: not all rooms have a hairdryer, and the staff cleans the rooms with a rotten cloth.They don't feed you here. Therefore, either take it with you, or stomp to the nearest places where you can have lunch.
We really liked the hotel! Everything you need to eat, there were no problems with water! The ceilings are high, and there are carpets everywhere. The hotel is clean and cozy! The staff is friendly and helpful! The bed is hard and this is what I need for my back, no one interferes with sleeping with the windows open from the street!
The hotel is located in a quiet location, which is a plus for me, but within walking distance of everything you need to eat, walk, see. The hotel is clean, not noisy, the receptionist will prompt and help you.
Here is an example of a hotel review that can be left on booking sites (Booking, Tripadvisor, Google Maps, etc.), on social networks, or directly to the hotel.:
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**📍 Hotel "Hotel name" (city)**
**⭐ Rating:** 5/5 (or another one of your choice)
**Review text:**
We stayed at this hotel for a week and were delighted! The rooms are clean, spacious, with comfortable beds and modern renovation. Special thanks for the daily cleaning and fresh towels.
The staff is very attentive: the reception always helped with questions, advised interesting excursions. The breakfasts are varied — lots of fruits, fresh pastries and excellent coffee.
The location is excellent: near the metro, a park and several cafes. On the downside, the pool was under renovation, but that didn't stop us. We will definitely come back!
**Recommendations:**
— Choose rooms with city views (especially beautiful at night).
— Check in advance the availability of the pool / SPA, if it is important.
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### **Tips for a good review:**
1. **Be specific** — indicate what you liked (service, food, cleanliness) or did not like.
2. **Add details** — for example, the names of responsive employees or the specifics of the rooms.
3. **Remain polite** — even if there were disadvantages, describe them constructively.
4. **Photos/videos** — enhance the effect (especially the views from the window, interior, dishes).
If the review is **negative**, describe the problem without emotion and indicate what can be improved.
** Where to leave it?**
— **Booking.com **, **Tripadvisor**, **Google Maps** (via Google account).
Facebook Instagram, VK, and other social networks of the hotel.
— The hotel's website (there is a feedback form).
Example of a short review:
*"A cozy hotel in the center! Clean, delicious breakfasts, friendly staff. The disadvantage is the thin walls. In general, I recommend it!"*
Is it useful? I can help you write a review for your case! 😊
We booked the Elite hotel, we were very worried about the reviews, we arrived and checked in, everything is very good, the staff is very polite, good location in the city center, there were no problems, the rooms meet all standards. We recommend it to everyone and we will come back here next time
When we sat down, we found that there was no hot water and the bathtub was flowing like hell, flooding the entire floor. The epic began with a change of room, at first we were offered to check in for the night in one, then in another. We barely agreed that we don't want to move every day. We checked in in the evening. If we had stayed longer than two days and I was without my mom, I wouldn't have stayed at this hotel. There were also problems with water in the new room. She could have just stopped running. All of it. So you've lathered your hands and hello. It's a good thing we didn't hit it like that when we were washing. The water was turned off in this way more than once. The cleanliness and condition of the rooms raise questions. Especially the towels. They even have an advertisement "guests, make sure that the towels do not turn black, otherwise you will pay a fine." At first we didn't understand how towels can turn black. But after wiping my hands with one, I saw that the spots were coming out (see photo). After that, we did not use their towels, since we had our own with us. The kettle inside was mildewed. The walls are scuffed and beaten in places, the lamps have no sockets, the windows barely close. And there is also an announcement in the room that they are not responsible for things left in the room. In general, I would not trust good reviews, it feels like they write them themselves.
Perhaps, judging by the reviews, everything was fine in 2020. Considering that all recent reviews rate the hotel at 1, and the rating is 4.2, there is no doubt that high ratings without reviews are not the work of hotel visitors. My low score is primarily due to the staff. The hotel has no stars, I don't know why they are listed here. This is a cottage in a nice, central area of individual development. Three floors, eight rooms. We were settled on the 3rd, attic floor. The furniture is normal, with a claim to originality. The mattress is also nice and clean. Air conditioning, refrigerator, kettle. That's where the positive ends. We had used towels in the closet, but there were no clean ones, the cleaning was very formal. On a slippery mattress there is a smaller sheet, which, if you lie down, gathers in a pile, and you just lie on the mattress. A cottage in an artificial, very cheap, palace from the 90s, which is electrified, is unpleasant to step on. At the same time, shoes should be taken off on the street. The sanitation is complete. Such a palace can be cleaned with a very powerful vacuum cleaner, which is not done, therefore dust, debris, crumbs. There is a huge problem with hot water, exactly on the entire third floor, on the second, in the room where the water heater is located -the smell of gas, so it is turned off, on the first floor, with us, the ceiling leaked. In total, we quietly cross out five of the eight rooms. The administrator Azamat is a mythical character, he sleeps, he washes (he finds hot water somewhere) When he doesn't sleep or wash, he can't solve anything, and he doesn't try.And at the same time, he absolutely does not know how to communicate. A day in such conditions was an incessant nightmare, we moved to another hotel, for the same price, in the same area, a super hotel, Art line. Next, we receive a message from Booking, asking us to answer why we did not check in. That is, Azamat showed his wit here, and it turns out that he knows how to act, wrote that the reservation was not made. And they don't have to pay the commission, and we are fined, such a ridiculous, childish naivety. In general, uncleanliness in everything. It's a pity for the owners, the rooms are not bad. The staff needs to be changed. If there is a choice, it is better to forget this hotel, nerves are more expensive.
See original · Русский
2
Екатерина С.
Level 8 Local Expert
May 14
Pros - Quiet location, near the store. The room is clean. There is a cooler with water.
The cons are oak beds, but this is a common problem in Uzbekistan. There is no curtain in the bathroom, everything is pouring on the floor. We messed up with registration, for some reason we did it for one day, although I stayed for 7, in the end I couldn't immediately issue a bank card, I lost time.
I'm a travel agent. I've been to a lot of places and there is something to compare it with. Very friendly tall guy at the reception. Understands Russian perfectly. Great big room with shower and toilet. The center is a 7-minute walk away.
Don't rent a place here!
Terrible housing for a lot of money.
1. The first and most unpleasant thing is dirty and COCKROACHES. We ran into them the first night when we wanted to put the kettle on. Cockroaches were just running around the table.
2. In the morning we wanted to collect the money for the remaining day and move out, to which the young man at the reception offered another room.
3. In another room, a cockroach was also lying on the toilet floor.
4. The room itself is very tired, the wallpaper is stripped, the floor is rotten and all this is not for a small price.
5. It's as dark as a crypt.
6. The cherry on the cake is the man at the reception. When I asked for a discount for all this, he made it clear to us that our
move to another room was already a broad gesture on their part and, in general, behaved very impudently and ugly.
He threw me 100,000 som as compensation and did not listen to me.
Cleanliness does not interfere. The place where a tak stands is not bad. Thank you to the staff at the reception. Taking into account my mother's age, we moved our number to the lower floor. Thank you for that. Professionals in their field. Thank you for your kindness and humility!
We booked at the booking in advance, the confirmation came from the hotel. We decided to call again to make sure, just in case, but they didn't pick up the phone.
We think, okay, the confirmation has come. We arrived to check in at night — there was no room. There was no offer to resolve the situation on their part. The reception staff was rude and joked around. I had to urgently look for another hotel with my child at night.
I highly recommend it.
There was a bed, TV, kettle and reception. Almost everything is broken in the bathroom, the wallpaper is falling off in the wardrobe. At the same time, they lifted my luggage themselves, although I did not ask for it. The staff is on top, the hotel itself is not, although the location is very good.
Terrible hotel, dirt, cockroaches everywhere, dirty bed linen, terrible breakfast, not worth the money.
The only plus is near the metro and the center of Tashkent
Not recommended for visiting
Great hotel. The rooms are clean. The beds are snow-white. All the amenities. Patio, household appliances. The room has a refrigerator and air conditioning. Not far from the center of Tashkent
First, they will tell you that a room for 4 people costs 400,000 soums with breakfast, and they will also make discounts. But when you arrive at the hotel, they will say that the price is 450,000 soums 🤬🤬🤬
Next, their breakfast consists of eggs, sausage bread and tea, for those who do not eat sausages, only an egg. You pay for 4 people, breakfast is served for 2
The administrator cannot be found, He says that he is also a human being, and that he can also sleep like any other person 🤬🤬🤬
Rooms are not cleaned 🤬🤬🤬
According to the hotel administration, visitors eat soap and shampoo 🤬🤬🤬
Anyway, I don't advise anyone, maybe it used to be a good hotel, but it seems to me that the owners have changed, and everything has become worse 🤬🤬🤬
And cockroaches are generally a separate topic 🤬🤬🤬
A good hotel in the central part of the city for little money. The hotel is at home, hence some flaws. The staff is friendly and helpful, they try to correct any remark and fulfill wishes. The hotel is new with excellent renovation and spacious rooms. The room has new furniture, good plumbing, TV with Russian channels, refrigerator, air conditioning, hair dryer. An iron and ironing board are provided upon request. The pillows are hard, contact the reception and they will give you soft ones. Slippers in the room are many times, which is not hygienic, contact the reception you will be given disposable ones. There are not enough sockets in the room, but you will be given extension cords. The water in the room in a large bottle is chlorinated, unpleasant to the taste. But you will be given good water in small bottles. Breakfast is cooked at home, delicious, not in large quantities, but there is enough for everyone. Instant coffee is not very good, it would not be bad to install a coffee machine. The room is cleaned if you hang a sign. Cleaned daily with a towel change. The room is clean and beautiful. There are shops nearby, within walking distance. I really liked the hotel. I recommend it!
I do not recommend a bad response, they speak rudely to the clients of the ranchier when one girl was standing there was no such thing, the entire staff was changed hoping for a good one, but we beat the regular customers of this hotel, but I visited there for the last time
This hotel is located in the very center of Tashkent, the area is very quiet, there is a subway nearby, from where you can go to different parts of the city. The hotel itself has been converted from a cottage into a hotel, so you feel like you're visiting someone. The breakfast is excellent, the staff is polite, they always helped.