Excellent location, good product range , polite consultants will tell you in an accessible language, show you and help you with the choice.
Due to the fact that there are no crowds of people like in large stores, you can choose the necessary product in a measured, balanced manner and without fuss.
I visited the Electrosila home appliance store, and unfortunately my experience wasn't very positive. I came to the store with a specific goal — to choose a new fan, and, taking the opportunity, I decided to seek help from a consultant.
At first, I noticed a fairly wide range of products, which could not but please. The variety of brands and models just suited my needs. Unfortunately, however, maintenance problems soon began. I approached one of the consultants and asked him to help me choose the right model. The consultant agreed and walked away. I waited for him for about 15 minutes, which, in my opinion, was too long.
Unfortunately, during this period, I saw how several models that I was interested in, which I had already noticed, were sold to other buyers. When the consultant finally returned, he informed me that the desired models were no longer available and suggested that we consider alternative options. However, this was no longer what I was looking for.
In addition, I noticed that the level of professionalism of some employees left much to be desired, as not everyone was able to answer our questions about the characteristics and features of the models. As a result, I was forced to leave the store without buying, which was very frustrating, as I expected much more comfortable and prompt service.
In general, the Electrosila store has a good assortment, but working with customers requires significant improvement. I hope that in the future, employees will be more attentive to their customers and respond faster to their requests, as this could significantly increase the level of service and, consequently, the number of satisfied customers.
I recently visited the Mainland shopping center store. The range is quite large,
The consultants immediately offered to help with the selection of the product, which is very important. They helped me choose a vacuum cleaner and told me everything in detail.
The other day we bought a gift at the Electrosila store on Kamennaya Gorka. Very friendly and courteous staff, helped in choosing a speaker, offered help in setting up. We will definitely come back for the New Year!)
An interesting electronics store, a classic choice and a convenient location of the store. We bought an electric kettle right away, there is a place to drink coffee and have a snack nearby. The area of the store itself is also ok.
It was a good store, they helped me choose a laptop for work, the installments were arranged quickly on the spot, everything was installed, and it was working properly
I wonder where my review went???? About how people are being deceived with their supposedly extended quarantine. Rave!! Deception! Inconsistency of facts! Violation of legal deadlines!The vacuum cleaner I purchased returned from the examination yesterday and today it was delivered to the store again for re-examination! The extended warranty is a hoax. Don't be fooled, people!
We bought overhead headphones with our daughter and were very pleased with the purchase. The headphones are high-quality and worth the money. The consultant was just great! He was very kind and answered all the questions. Unfortunately, I don't know his name. But I am grateful for the competent, professional, and most importantly friendly service.
The review is minus 100%. I bought a kettle. A year later, half of the bottom turned black. The teapot is made of glass. I brought it and passed it for examination. The result: boiled empty or bad water. How can I turn on a glass teapot empty? How can there be bad water when it is filtered through a 5-step filter and consumed even without boiling. Conclusion: the Electrosila store is not able to provide warranty conditions. Market. I don't recommend it to anyone. Avoid it.
Today I bought a phone for my son at the Green store on Uborevich. I would like to thank Andrey Khursevich for his sensitive attitude to clients. Clear, competent consultation, a person in his place, competently answers questions, with knowledge of the matter. Andrey, thank you very much!!!
We were in this store .
I liked everything:maintenance , useful tips on choosing an iron.
We 'll come again 😊
According to the purchased product: The iron is good , heats up quickly , the appearance is beautiful
A great store. The assortment is different from others, I found just what I was looking for for the right parameters. The staff is polite and competent. The prices are pleasant.
The store employee helped very well in choosing the product, explained everything in an accessible way. In the future, I will advise you to purchase goods here.
The store is large, the goods are for different tastes and wallets, but the consultants are not very (or I got one) I chose a vacuum cleaner. Neither the characteristics nor the advantages of the product... I didn't know anything. Moreover, it was in a chain of stores.
Great store. The consultants are friendly, they will always help with the choice. I bought a coffee machine, consultant Sergey answered all my questions. I advise everyone👍
I came to buy a watch, I stood for 20 minutes, even if someone from the staff came up.... Everyone was on their phones.... The hall was empty, there were no customers, they just stupidly sat on their phones.... They just brazenly sit on their phones and that's it, if they didn't have to urgently, then of course they would have left.... Then I looked for the headphone department, they sent it to the wrong place, no one cares about the client who came to spend money.... Therefore, don't set foot there anymore... There is zero customer orientation. The store on Mikhalova seems to be located...
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К
Ксю
Level 5 Local Expert
April 1, 2024
The store's employees helped perfectly with the choice of a TV, I received a recommendation and help for all questions to lift the TV to the exit, so I can safely advise you to choose the product here! The staff is wonderful
The Electrosila store is located in the large Skala shopping center. There is a good selection of goods here, there are consultants. The staff advises products on the price-quality ratio.
I picked up my laundry, bought it with an extended warranty. I also bought a meat grinder. I am very satisfied with the service. The consultant was attentive. I'm happy with everything. Thank you, Sergey.
A great store.
The staff is friendly and perform their roles well enough. I got caught up in some kind of wave of discounts. I'll look in there again sometime.
I bought a hand mixer as a gift, ordered through the website, was given out by the sweet head of the store))), everything was checked. I recommend the store to go shopping!)
I was there once, it's hard to form the right opinion. The design and layout of the goods are good. I was watching an electric grinder. I got the impression that the manager knows less than I do about the meat grinder
The quality of the goods is excellent, good service, all purchased goods, refrigerator, TV, food processor, mixer three pcs. (for myself and as a gift), the slow cooker, etc. work flawlessly, I am happy with everything.
Definitely a very good attitude.
Attentive and patient staff.
Only positive emotions.
VTB consultant has a special respect for the professional approach to clients.
I recommend.
A wonderful store with competent and professional staff. Such an attentive approach simply obliges us to express special gratitude to the Head of Eugene when choosing a PVC 1834 vacuum cleaner.
I bought a lot of equipment in this store and was always happy with the purchase, the consultants explain everything very clearly and competently, they are polite, they know everything about the product they sell. Thank you very much.
The task was to buy a new TV 55.’ We came to this store with the installation to take an LG OLED. Two models were selected in the Electrosila online store and we came to see them. Now, when there is a great demand for equipment, consultants in stores are not always attentive to customers, the goods are already selling well, but we are lucky here! Two consultants gave us maximum attention when choosing the optimal TV. We figured out the VA, IPS, OLED matrices, their differences using the examples of LG and Samsung. Unfortunately, Sony's top and middle-class players are no longer there (
Many thanks to the consultant Vladislav, who professionally and in the most detailed way provided real assistance in choosing a new TV) With a budget of 4.3K rubles, Samsung QLED qe55q80aauxru was chosen! The initial choice was on LG OLED, but when comparing and prospects for using Samsung QLED turned out to be much more interesting! We are very satisfied with the purchase! And by the way, the price was surprisingly the most pleasant among all the shops in Minsk!
Once again, many thanks to consultant Vladislav and his colleague!
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Андрей Криж
Level 19 Local Expert
October 18, 2023
quite often I buy equipment in this basement, everything is quite good, useful advice on the choice of equipment, from the latest robot vacuum cleaner and grill, everything works, there are no complaints