The hotel is very good, meets the assigned 4* category.
I will tell you about the pros and cons in more detail:
+ The location is excellent - line 2, across the street Limanaki beach (Pantahu), 15 minutes by car to Kavo Greco.
+ Developed infrastructure - in the immediate vicinity of shops, pharmacies, cafes, restaurants, bars, hookah bars.
+ Own free parking.
+ The hotel is fresh, modern, the rooms are spacious and cozy.
+ Large outdoor swimming pool.
- The breakfasts are monotonous, the buffet, but the content does not change at all, everything is the same every day.
- The service is peculiar - the guys at the reception are unfriendly (or we were so unlucky), slow, do not smile - there is a feeling that they are not too happy with the guests.
- Antediluvian organization of processes - it seems that standard hotel programs like Opera are not implemented here, nothing is beaten to the room - everything is written down in a notebook. If you want a beach towel, you need to make a deposit, when you replace it, they return the deposit, then take it again and give you a new towel; to take an iron to the room, you also need to come at the reception, pay the deposit, return the iron immediately after using it, they will give you the deposit and so on every time you need to iron things. It is impossible to take an iron on deposit for the entire stay, the hotel does not have such a number of irons. In general, you get a little into the last century.
- The quality of cleaning is poor, dust from surfaces / mirrors is not wiped, the floor is not washed or washed very rarely, dishes (for example wine glasses) are simply ignored. The essence of cleaning comes down to making the bed and, perhaps, vacuuming, but this is not accurate, since the floor cannot be called clean.
One day, they just slipped a note under our door saying that there would be no cleaning today. In general, there are problems with cleaning at the hotel.
To summarize: I liked the hotel more because of the location, modern and spacious rooms and the availability of parking.
If you take a car like we do and don't stay there forever, then this is quite a decent option.
EXCELLENT ELEANA 4 HOTEL* TO AYIA NAPA!
We had a rest in September 2021 at this hotel. I liked everything!!! Excellent All-inclusive meals, good drinks, desserts, pastries, salads, fruits. You won't stay hungry, definitely. The staff is very pleasant and polite. The rooms are clean, cozy, stylish, with good sound insulation. There is air conditioning, a safe, a kettle, a clothes dryer on the balcony, a TV with Russian channels, fast wi-fi Internet and all this is free. There are no bathrobes and slippers. The rooms are cleaned with high quality, daily. Towels were changed every day. Bed linen seems to be in 2 days. There is a large swimming pool and a pool bar where Georgey, the bartender, made a pinacolada cocktail from the bottom of his heart. Of the cons: no animation, no at all and paid pancake scales for luggage in front of the airport. The nearest beach is a 10-minute walk away. The beach is great, the sand. The Bridge of lovers is nearby, very beautiful. The hotel is a little far from the center of Ayia Napa, but for us it was a plus, after another delicious dinner we went for a walk to the center. We were in Cyprus for the first time and he will stay with us in our
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Ольга SP
Level 6 Local Expert
November 22
A clean, new hotel. The food is varied, the location is excellent, the beach is 7-10 minutes away.