Imprator Al Sahar Tourism
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+971 5 28834816
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24 hours
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Sharjah Aquarium
460 m
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13 reviews
April 12
Good afternoon! I would like to share my opinion about the work of Evgenia's manager from the Lu-Lu hotel in Sharjah.
We bought an excursion to visit the flower park and the fair on 04/09/2024.
A bus arrived with a driver who does not speak Russian from the word at all...
As a result, at the fair we got lost in the parking lot, because it was not clear where the gathering place was, we had to take a taxi to the hotel.
The next day, they presented their demands to Evgenia for the organization of the tour, they heard rudeness and negativity in their address....
If the tour had been organized with a Russian-speaking guide, this would not have happened..
During the tour, drinking water is not provided, no information is provided, disgusting work in general ...
I would like to warn all tourists who use this company about their disgusting work..
It makes no sense to spend your money, and in return get rudeness and a spoiled mood....
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2
October 11, 2023
Hello dear tourists! We want to share our impressions about the trip with the name "five emirates"....
As we were promised, there will be an information trip with stops at significant places in each esirat! There was nothing like that, but there was a regular transfer to the weekend hotel in Dibba! During the trip, no water or toilet visits were offered in the tubbed minivan! The driver - guide was not only forty minutes late, but also did not want to apologize for being late. Under the noise of the car, without a headset with a microphone, he tried to tell something hoping for our admiration from what he "heard"!
Lunch for $ 90, even off the coast of the Indian Ocean is not worth it! The price of such an excursion is $ 30 maximum!
Moreover, this is a complete repetition of the "Sea cruise in Dibba" excursion. But if in the latter you are taken from the port to the place of rest on a two-deck boat with music, snacks, entertainment and a charming guide. Then here, in the desert with an incomprehensible "professional".
The way back is also worth a separate comment… We were given a pick-up time, but on the spot we were divided into two groups. And each returned in different cars and at different times!
As a result, we waited for the driver until he finished smoking his hookah and the second group!
And the question arises, for what $ 180 was paid for two???
Was crossed out, I repeat, a day from vacation was crossed out !!!
My wife and I have been vacationing abroad for decades, but this is the first time we see such an outrage!!!
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1
May 10, 2023
We had a rest in April in Sharjah, Summerland Hotel Apartment, 2 stars. We bought a ticket from Tatiana, who is located opposite the hotel on 11.04. in Abu Dhabi. The ticket price is 170 dollars. Tatiana took 20 dirhams from above for ordering abay and condoro to visit the Sheikh Zayed Mosque, referring to the subsequent washing of these things. However, on the bus, when communicating with other tourists, they found out that they did not pay anything for the laundry - only $ 170 and THAT's IT!! Although they were also given clothes without questions and surcharges! After the tour, we turned to Tatiana for clarification, but she zealously assured that this could not be. That's how, because of some 20 dirhams, a good attitude towards representatives of the indigenous population of the country and representatives of your organization was spoiled. We never thought that because of such a trifle, representatives of your organization would do such a thing. And in such a believing country! We have been vacationing abroad for a dozen years and have never behaved like your employee behaved in your country. It's all sad. Attention! Do not be fooled by additional fees that are not spelled out in the price list.
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