The first impression was not very good.They were brought in at eleven o'clock in the morning.No water, no food.Thanks to Galina at the reception.And she gave me a bottle of water and sandwiches.In the morning, the canteen was fed, the staff are very friendly, the selection is varied, tasty and well-fed.God grant them good health! The pool is warm.The staff at the bar are friendly, prompt and offer drinks.The view from the balcony is beautiful - the mountains.There is a view on the territory of the hotel too.The sea is not far from the hotel, a 10-minute walk away.The sea is warm, it was a little stormy, but it didn't stop us from swimming.We went on an excursion to Lake Ritsa and New Athos, we advise you to go.The impression was unforgettable.We also visited the tasting of tea, cheese, honey and wine.The hotel is located away from the hustle and noise in a quiet place, it may seem unattractive to someone, but it is not so.
An excellent hotel in its segment, for the unassuming. We had a rest at the end of October. The room is quite modest, the walls are clapboard and painted, in my opinion, in a very dark color. + there is a little lack of comfort, such as, for example, a sconce above the bed.. maybe there is some kind of painting on the wall... because we were when it was already quite cool, and spent a lot of time in the room, we noticed it.
In the bathroom, the shower and the shelf are already very "tired", but in general everything is clean.
The linen is very clean and not worn out! - it's important to me. Bath and beach towels! Very friendly and helpful staff, Thank you! The heated pool was very welcome. It was wonderful to swim under the stars in a warm pool from which steam rises! It was about cold outside in the evening: 11°- 12. Meals are served three times a day - a regular dining room. But even my fastidious children always found something to eat. There are always a couple of dishes to choose from. Always, if necessary, an additive!
Regarding rotavirus, we did not get sick. Although we have heard that some of the guests are ill.
To the sea 8 minutes on foot, at a leisurely pace. The beach is pebbly, there are a lot of dogs, but they are all very good-natured, ... cows). Since we were out of season, there were almost no people on the beach at all. The sea is clean and beautiful. I liked the place in general. 30 minutes to the city of Gudauta on foot, or by bus which stops right outside the hotel. (Though he rarely walks). Persimmon was ripening on the territory of the hotel when we were there -it's very beautiful!. We went on excursions every day- but this is a separate topic.
Thanks to the hotel staff for their hospitality, for our rest!
We had a rest with my daughter from May 7 to May 13.
For the first time in Abkhazia.
I liked the hotel very much: it is cozy and clean.
Galina and Irina at the reception are very positive and responsive.
Animator Venus entertains guests in a fun, professional and diverse way: breathing exercises, drawing and board games. I recommend it to both children and adults.
In general, our vacation was great!
The only thing I will pay attention to is the lack of permanent access for guests to a public space protected from cold and wind.
The dining room is open only during the reception of food, and the rest of the time people are not allowed there.
It may be necessary to make additional blinds on the veranda near the bar to protect against the wind. Or in the dining room to fence off a constantly accessible warm zone.
Otherwise, in severe weather, guests can only be sad about the rooms.
A wonderful hotel! Beautiful view of the mountains, close to the sea. Friendly staff, delicious cuisine, it's a pity there is no coffee machine... Towels are changed every day, bath accessories (gel, shampoo) are supplemented. A clean swimming pool. Cool administrators!
The hotel is GORGEOUS.we rested for 7 days , the girl Galina is gorgeous at the reception, told us everything , always smiles and tries to make everything the best , thank you🙏🙏🙏 the food in the dining room is gorgeous , a lot of variety , everything is very tasty.The girls and the man in the dining room are also very kind 🫂
the hotel itself and the room are gorgeous , everything is always clean , they always come to clean , thank you for your care )))
we will have the opportunity to come again, and only to this hotel, I really liked it. If we were in room 2.1.1
, there would be more stars , we would put all 100 🤍
We were in August , everyone liked it very much , we were home-fed a lot and delicious. The staff is all responsive and polite. The rooms are clean and cozy: refrigerator, TV, air conditioning. Cleaning is often done.
Responsive and courteous staff, garbage is taken out every day, shower gel, bath towels, fairly fresh and comfortable rooms, a warm pool at the end of September is a big plus!
Of the minuses, the food (although there are no comrades in taste and color) was liked by someone, we are not very spoiled, we did not like it at all!
There is nowhere to go out of the hotel, 5 minutes to the beach through the "cow mines" they are everywhere there!
In the evening, children turn on a cartoon and adults sit drinking at the bar, all leisure time for the evening!!
Everyone in the hotel is sick with rotovirus!!
All children's entertainment in the form of board games takes place in the bar, adults are sitting smoking right there, in my opinion this is unacceptable!! Just like there's not even a washbasin in the dining room!!
Hello everyone I stayed at this hotel from October 21 to October 29. I must say that I rather liked it than disliked it. But there were a lot of significant disadvantages. About the cons and pros below.
Positive:
- a relatively new hotel, with minimalistic rooms, eco-friendly materials, you enter the room and there is a smell of fresh wood everywhere.
-staff: polite receptionist Galina, who was ready to listen to any requests and complaints and offer a solution to the problem.
-territory: pleasant eco-houses, heated swimming pool, many trees on the territory (persimmon and kingfisher with ripe fruits), incredible mountain views.
- location: the hotel is located about 5-7 minutes walk from the sea, near the beach with sun beds, cafes, along the way there are a couple of shops / private outlets where you can buy a snack. By local standards, the hotel is not close to the center (about 2.5 km), but for tourists from big cities, this is probably not much. At any time, you can order a taxi from the reception to any place.
-excursions: the hotel cooperates with a private person who offers you various excursions, the prices are very adequate, the excursions are good, and you do not need to worry where to find and book an excursion.
Cons:
-nutrition (it will be very detailed now): for many, this point is a plus here, but I didn't like it. 1: I was poisoned, up to this point I had only eaten here, I had not eaten in a cafe. 2: I did not like the taste of the food and from the very first day I ate with difficulty, although I really like to eat and there are never problems with appetite. Russian Russian food is kind of from the classic Russian menu, and I got the impression that they tried to please the taste of a Russian person, but it didn't work out very well. Many dishes are over-salted, there is no acid balance, seasonings, cooked without a soul (as I defined it, I will not say :)), I did not want to eat them at all, after poisoning I began to go to the nearest cafe, where everything is quite expensive, but my meals are paid for at the hotel.
A salad of fresh vegetables is finely chopped the cheapest tomatoes and cucumbers, poured in a small portion on a saucer and stored in the refrigerator. Sorry, my grandmother throws such stubs to the chickens. Coffee! Trouble! When I come to Abkhazia, I don't want to drink instant coffee, which I basically don't drink. I think you can put a coffee machine or at least put the most inexpensive ground coffee (like Lebo) in a jar, which can be poured with boiling water, and not drink this disgusting sublimate. Fruits are served only in the evening (the question is why?, there is an unspoken rule that fruits are the food of the first half of the day, since it is considered heavy), if you choose only one meal a day when you can serve fruits, then let it be breakfast. In principle, I really wanted Abkhazian food - hominy, delicious meat, akuda, homemade cheeses, khachapuri, salad of delicious juicy coarsely chopped vegetables with herbs, local adjika, dried fruits, nuts, but for some reason the hotel decided to go the way of stupid improperly cooked Russian food in the choice of food. In short, I recommend adding the Abkhazian menu to the menu, and please, with all your heart.
3. If the taste of food is a subjective thing, then the cleanliness of the appliances is not. Cleanliness is also a problem. It seems to be there, but if you look closely, the appliances are somewhere not completely clean, somewhere there is a residue of dry food, trays are not washed at all after receiving previous guests, cups, plates every other time with chipped edges (but this is the problem of all Abkhazian catering establishments). How do they wash the appliances there and what about the sanpin - xs, I think this question is lame, hence the poisoning. That's probably all about nutrition!
- cleanliness /cleaning: 3.5 out of 5. Upon entering the room, I immediately noticed stained doors, unwashed curtains, stained carpet, a shower stall in raids, splashes from toothpaste in the surrounding space of the sink, the toilet was also so-so washed. In short, the cleaning is superficial, like there is no dust, vacuumed, the mirror was wiped, that's it. And as such, there is no global cleaning. If you're as meticulous about cleanliness as I am, you won't like it.
The bed linen is clean, but the duvet that was in the closet had a dirty duvet cover. I would like you not to forget to change all the bedding completely. Towels are clean, changed often, garbage is taken out every day.
-sound insulation: 0 out of 5. You can hear everything. You can hear the whole dialogue of the neighbors, even in a whisper, when someone walks behind the wall, your entire frame of the house shakes and responds in the opposite wall. It's scary! Sometimes it even seemed like an earthquake was starting. Noisy neighbors are exhausting. If you come for silence, arm yourself with earplugs and immediately ask to be accommodated in a room where there are no neighbors nearby, if not the entire room stock is full. In the season, I think you are not here at all, if you like peace and quiet.
P.S.: I read the reviews of other hotel guests and realized that many people write about rotavirus. Moreover, reviews of both the summer season and the autumn season, so this problem is permanent. I think the hotel should pay attention to compliance with sanitary and epidemiological standards and the quality of food.
I am writing a review after 14 days of rest at this hotel. Honestly, without bias. Mom, dad and a 4-year-old child had a family vacation. The check-in was at night, everything went quickly and well. According to the room we lived on the ground floor, the biggest disadvantage is the audibility. Those with children are very audible to other vacationers. Cleaning for three out of five . The garbage is taken out every day . The bed linen was changed every 4 days. As such, there is no cleaning. Vacuuming is all. The toilet is not cleaned and the shower cabin is in a sad state with regard to cleanliness. We cleaned ourselves whenever possible. Pillows are of course, to put it mildly, a shapeless bag and a mattress, springs are felt and when one person lies down, the other turns at the same time, as if on waves, besides, the mattress is crumpled. They saved money on the mattress and pillows. Nutrition is good. Of course, those who vacationed in Turkey can not compare, but it is very tasty and varied. If you need a supplement, please take it. As for the territory, there is no place for children at all. There is only a bar where children can sit at the table, but they smoke there.
There was a happy birthday moment . Our daughter's birthday is 10.10 and we approached the administrator to ask if you have any program for happy birthday guests. We were told that there would be a cake from the hotel and congratulations from the animator. We were quietly waiting for this day and when it came we decided to ask again what and how? As a result, another receptionist, Galina, said that there were no cakes from the hotel and there were none. It was not a problem for us to organize it ourselves, it was a matter of attitude. The hotel is far from the infrastructure and good shops. So we hurriedly went to look for a cake. And the animator was called from another hotel by Venus, who held a themed game with the kids. It is sad that there is such an attitude towards guests . It's not about the money. And if they hadn't asked again on the day, the child would have been left without congratulations. Something like this. Animation is a separate story. We arrived on 06.10 and as we were told the animation will be fine. In fact, the animation was, to put it mildly, for show. The animator had no desire to work with children. And from 17.10 she went home altogether. Dear hotel managers, please make a recreation area for children, a small playground and animation as stated in your concept and people with children will have a desire to return to your pleasant hotel. We liked the rest
We had a family vacation at this hotel in July 2024.Everything is super as it is written below, the girls at the reception are just a miracle (Galina and Irina),they will always help and tell you everything if necessary and show you 😃Animator Alba a separate respect-the child was delighted, so much so that she cried when she said goodbye,so we will definitely miss her😉About the numbers:an ordinary room with a TV, hairdryer,mini fridge, air conditioning, its own bathroom.The pool on the territory is excellent, always clean (which is not unimportant!)the water does not bloom in it., with a compartment for babies.The food is not particularly varied, but you can eat, it's a pity that they don't give tea at lunch, since there is no kettle in the room, and we like to drink tea.during the entire stay, no one was sick with rotavirus, although we went at the peak (from 07/19/28/07) (if you do not take into account the child's oclimatization for 3 days, we have it stable)In principle, everything is fine, there are shops nearby, if there is a taxi (not expensive), but you can rent a car (2500), right-hand drive cars, we took the norms in principle.We wish you further prosperity and more positive customers🙂
We were there in June 2024. Amazing hotel, large, clean pool. A bar next to the pool. 3 meals a day) everything is very tasty. The girls at the reception are just a miracle. They will promptly help with all questions.
We rented a car at an affordable price, visited almost all the sights)
If you are on vacation in Abkhazia, then only here)
We won't get back to you yet
Great hotel.
A cozy area.
A warm swimming pool.
Friendly staff.
Good nutrition.
5-7 minutes to the sea.
There are grocery stores nearby.
10 minutes by minibus to the city center.
A great clean cozy hotel with a heated swimming pool. We had a rest from May 1-8 . No luck with the weather, it 's cold and rainy . We swam in the pool sometimes .
Everything is delicious, there is not much variety, but you can eat something. Come to the beginning, then there will still be the whole range.
There is not much place to walk in that place . There are dolphins in the sea all the time . The nearest Babylon store is 20 minutes one way. A taxi from the reception is inexpensive. Gudauta is 5-8 minutes away by taxi.
According to the hotel, the rooms are clean , cleaning is done every day. The staff is excellent. The girl Galya at the reception is pleasant, friendly, I wish there were more of them.
It is not allowed to make noise in the hotel from 23:00. The audibility in the room is very strong. In the room - shampoo , shower gel., hair dryer . Towels for the face, for the shower and for the pool. There is an ironing board with an iron. Washing -200₽
The on-site bar with cool music from 10-23. There you can order cocktails, snacks, and beer. All at affordable prices. We walked to the hotel -Papa's house - I can say ours is better, there is a stone jungle there. It's uncomfortable.
In Gudauta, be sure to go to the balcony cafe!
In general, everything went well for me, thank you. I think we'll come back with the kids
We were at this hotel from 3 to 11 August. I really liked everything! The cozy hotel is suitable for a quiet family holiday with children, we were just with two children) A large clean pool, a beautiful well-groomed territory, the view from our window was on the mountains, an amazing picture! I especially want to mention the animator girl) Alba, thank you again for your work) Both children and adults have always been interested in your master classes! Games and disco are also a delight for children)
The receptionists are very attentive and responsive.
There is a bar on site next to the pool, open until 22 o'clock, there was no noise at night)
The food in the dining room is not bad, the only thing is that the dinners are not satisfying enough. But overall we were very satisfied with the rest!
I wish your hotel prosperity and all the best!
A wonderful hotel! Thank you very much for your hospitality! The staff is wonderful, special thanks to Galina! A very sweet and responsive girl! The rooms are clean. They cleaned every day, changed the bed linen every 3 days. The room has air conditioning, hairdryer, TV, beach towels and rooms. The food in the dining room was very tasty! We rested in early May and it was cold to swim in the sea (although we dipped a couple of times), but the pool was saved by 100% warm water like in the bathroom! The bar staff is great too! You can buy drinks and snacks! The prices are adequate! I hope we will come to you again! Thank you very much for everything!
Hello everyone!
We stayed at the hotel from June 1st to 9th. We liked it, we went not to look for disadvantages and find fault)
The staff is polite, the receptionists are responsive and pleasant girls Irina and Galina. The pool is clean, the water is super warm. There is animation for both children and adults. There is a choice of several dishes in the dining room, quite decent, I will say. Cleaning-towels and bed linen were changed often, I won't say for sure, probably every other day, I'm afraid to lie, I don't remember.
The nature is great, impressive, everything is green all around. The sea is not far away, there are many local shops along the way. In general, we liked it, we are always positive and nothing spoiled our vacation. They didn't get poisoned by anything, the locals are very hospitable, which is very pleasing!!!
We had a rest at the end of September, 2 adults + 2 children (2 and 4 years old). We checked in quickly, arrived on an individual transfer at 08/20 p.m. dinner was refused, referring to the fact that dinner was over for 10 minutes, although she asked us to leave dinner in advance, at least for the children! We ordered food at the cafe, shish kebab (delicious), ate! There is also a la children's evening animation, every evening at 20 o'clock a cartoon is included, although when choosing a hotel, we expected evening mini disco precisely because of the animation! Children are sitting in the bar watching cartoons, adults are sitting there smoking, drinking! There is a barbecue 2 meters away, smoke , ashes, sparks all for children(((
The standards are not bad, the bed is clean, changed, cleaned! The audibility of the neighbors from above is very good! There are not enough shelves for clothes, hooks in the room! In the dressing room, there is one shelf and one barbell with hangers, this is not enough for families, especially with children! Of course, a night light or a lamp wouldn't hurt in the room, we slept with the light in the bathroom.
The food is normal, something is more or less, something is not very good, once the pasta was given boiled, bland! Delicious pastries in the morning! Wish- leave tea / coffee for lunch too, or else at lunch either water or compote (like colored water)!
It is problematic to get boiling water, only during breakfast or dinner in the dining room, the rest of the time there is nowhere! Fruits for dinner, in portions (4 pieces of watermelon, for example. The cooler in the bar is very dirty, the water does not flow, but drips, and the water goes directly there!!!
The pool is nice, clean, warm! There are enough sun beds!
To walk to the beach at a calm pace for 7-10 minutes, slightly turning off the asphalt road, walk 200-300 meters, after the rain it is very dirty, huge puddles, the stroller gets stuck (The beach itself is equipped with cabins, there is a toilet, a bar and there is a trampoline for children. The entrance to the sea is a large pebble, shoes are especially necessary for children!!!
Everything would be nice, but absolutely all children suffer from rotavirus!!! And many adults, we are no exception either... because of this, only we will not return here ourselves, and I hardly recommend it to anyone!
This is such a Turkey at a minimum) very polite reception, there is a good swimming pool. There is a bar on the territory with very humane tsunamis. There is a private beach. And they are not trying to make money from you for everything, like everyone else around. The rooms are not that great, but they are very good, you can wash and sleep there perfectly. The dining room is delicious and there are always meat dishes, you will not starve there. The price and quality are excellent, I recommend it. Especially if you have not been to Abkhazia before and do not know what to expect from the local service. The service here is much better than in other places in the neighborhood and is understandable and pleasant to the Russian tourist. And there is also a car rental for very reasonable money
On a solid 4! The room is clean, cleaned every day, the food is delicious (homemade food), which does not malfunction in the body, but the portions are small. The attitude is excellent. There is a swimming pool on site, it is clean and a bar, here are the questions for them. They say that you can't do it with your own, but at the same time people sit with their own and they are silent, but we were kicked out despite having made an order for a larger amount than they brought with them. And so the bar is also delicious.
We had a family vacation at this hotel in June 2024. Friendly staff, delicious varied food in the dining room.
Cons: ants in the rooms, poor room cleaning, on the third day they picked up rotavirus, and I would like to note that there were a lot of people who suffered from this infection in the hotel, either the dishes were poorly washed in the dining room, or the source of the spread was the pool. Animation for children is disgusting, the animator was constantly tired, she was not up to entertainment 🫨🙂
Pros: nice hotel area, close to the beach.
The hotel is super. It justifies its 3 stars by a full 100%.
Nice rooms, everything is comfortable.
Linen is changed every two days, towels are changed every day. The dining room is just a fairy tale! Everything is fresh, delicious, homemade.
The pool is warm and clean.
Thanks to the managers and all the staff! We rested from June 1 to June 9, 2024. They left happy!
We will definitely come to you on vacation in a year!
The hotel is clean, has air conditioning, a warm pool. The food is very tasty in the dining room. The girls at the reception are polite, they will explain everything, show you. I really liked it with my husband. But alas, there is only one thing, if you go with children, we do not have three five-bed rooms. The sea is not far away, a pebble beach.
I visited this small hotel in May 2024. I would like to say that the hotel is not bad for couples with children and pensioners. It will be a bit boring for young people there. Very nice and friendly girls at the reception, Galina and Irina, thank them very much, they will tell you everything in detail, help with any question. Of course, I would like people with children to be accommodated in a separate building, and young people and pensioners in another. So that no one interferes with anyone. At my request, I was immediately moved to 2 rooms away from a couple with a small child, very strong audibility in the rooms and even after 2 rooms it was audible when the child was crying. Now about the advantages: the food is quite normal, you will not stay hungry, you can always ask for more, if anything. The rooms themselves are clean, clapboard, the houses are two-storeyed, so it is always sunny on the territory, a good heated pool. Cleaning the rooms every day, if there are questions, they can always be solved at the reception, for example, they did not put shampoos and shower gels on me (this is required by the standard), I said this and the issue was resolved, there was no towel under my feet in the room when you get out of the shower, everything was also solved. Among the disadvantages: the audibility in the rooms is far from the beach, for example, the Papa Dom hotel is closer to the beach and the territory there is better, but they have a smaller pool. The hotel itself is located far from the center, the market and shops, I think this is also a minus. The road to the hotel is also not very pleasant (part of the road passes over concrete slabs without joints, you drive like a washing board). The prices at the bar are quite reasonable. There is a car rental service, which is very convenient if you have taken your license. The hotel doesn't seem to be bad, but I wouldn't go there a second time. It is better to choose the Rossiya hotel, by the way it is the largest in Gudauta or the Apsny boarding house, despite the fact that it is called a boarding house, there are a lot of young people and a cool area with a swimming pool and playgrounds.
We had a rest in October, we liked everything , the dining room is clean, close to the sea,sun beds are free , the heated pool is one minus from 8 am to 8 pm .We recommend it .
Hello, the hotel in chelom is not bad! The sea is nearby for about 5 minutes, there are shops along the way. The room was cleaned cleanly every day. There are slippers, shower gel and shampoo, shower towel and beach towels (beach towels are not changed)! The girls at the reception are very polite, they will tell you how to get through or pass. The food is like in a canteen, several dishes are offered to choose from, not to say that it is very tasty, but you can eat! There is also an animator, workshops and discos. There is a swimming pool on site, the water in it is heated because of this, it is very hot to swim!
To summarize, I want to say that the hotel is a solid three, suitable for the elderly or couples!)
We stayed at this hotel in May 2024. The hotel is warm and family-friendly. I liked absolutely everything!!!
The girls at the reception are responsive and polite, thank you so much for your help.
Animator Venus is just Love from us))) a great and bright person!
Girls, the dining room is always delicious and varied. Thank you for your service.
I was vacationing with children from August 15 to August 21, 2024. I really liked it. The territory is clean, the pool is large, sun beds. The room was always cleaned every other day. There were both beach towels and regular ones, gel, shampoo, everything is there. The food is also good. It's not far to the sea. Animation for both children and adults, thanks a lot to Alva! I advise you to visit! If there is an opportunity, we will go back there again.
We stayed here for 5 nights in August of the 24th year. I really liked the pool and the on-site bar. The room was cleaned every day, the bed is changed every three days. We took full board. The food sucks, the portions are small. I wanted to remove the star, but the other advantages compensate for this disadvantage. An animator girl comes and entertains the children.
Everything is fine, but if delicious food is at the forefront for you, then think twice.
A pleasant place to relax with children.
The place left a good impression.
Reception. The staff at the reception are very polite and friendly, they will help you call a taxi, tell you about excursions, and help you order pizza.
Special thanks for bringing the forgotten mouse from the laptop when checking the room.🙏🏻
Rooms. The cleaning in the rooms is excellent, and the room itself is clean and pleasant, the rooms are upholstered in clapboard, there is also a TV, refrigerator, hairdryer, bathroom in the room.
Canteen. It's not bad, but taking into account the cost of rest, there are no questions, only wishes, but more on that later. There is breakfast, lunch, dinner (quite modest, but it is there).
The territory of the hotel. It is not small, there are 3 buildings, a heated swimming pool (a huge plus, given that the weather in mid-June was rainy and the sea was dirty), there is a bar where you can buy beer, soda and other goodies. You can also get cold/hot drinking water in the cooler there. There is animation for children, and adults also take part in it. Abundant vegetation is also present. There is parking both on-site and off-site.
Wishes.
If the management reads the reviews, then please pay attention.
Each building has a platform from the second floor to the first, it would be nice to place coolers with drinking water on this site so as not to run to the bar.
In the dining room, leave tea and coffee for lunch and dinner, since only the doctor has them ☹️
The lighting in the rooms, that's right, there's not enough nightlight here. There is basic lighting in the room and in the shower and that's it. For reading and comfort.
Thank you for your hospitality. For those who read, have a good rest 🙌🏻
A great home hotel!
Sanatorium :)
They feed according to the schedule, it's quiet and quiet, and a banana tree grows on the territory!) Animator Ivan comes up with entertainment for all ages, both on land and in the pool, friendly staff.
The sea is a 5-minute walk away, which does not bother, but perhaps is a plus compared to the hotels on the first line (shops, cafes, wildlife and mountains on the way to the beach)
Responsive administrators will always prompt and help, call a taxi (Galina settled us)
In general, I enjoyed my stay at the hotel!
I recommend it!
The hotel is a solid four. The number corresponds to the photo on the of.the website. There is a BUT...I can't hear the neighbors from the side...but the neighbors from above, how they walk can be heard perfectly, it seems that they walk next to the bed, I even woke up a couple of nights. I thought someone was walking around the room. The building is completely wooden, apparently it was built any way. The audibility is terrible.
The hotel operates on a 3-course meal plan. In principle, we did not go hungry. There is no limit to how much you want to eat)))... and again, BUT.... the dishes are not for all visitors to the dining room for distribution, so they are washed immediately, and immediately they are served next. Maybe that's why rotovirus is walking in the hotel ((.
Cleaning the room for 7 days of rest...the toilet and sink were washed once (although wet cleaning was announced at the reception every day), the carpet was not vacuumed once!!. In the bathroom, as the pebbles fell, they lay on the floor before leaving. Towels were changed every other day. Bed linen in 3 days.
The girls at the reception are polite, they told and showed everything. I should have called a taxi...no problem.
And another big DISADVANTAGE of the hotel is that there is no organized place for children's entertainment. Everything is in the bar, where the animator plays with them... and adults are sitting there smoking (because you can only smoke in a bar or behind a bar, you can't do it anywhere else), and drinking (it's understandable people came to rest).... and there are children right there. Adults are loud...The children are even louder.
The pool is large, clean and warm.
You can rent a car. The service is paid. It is in demand. So book a car in advance.
The sea is 200-300 meters away. You can walk a little further to the right of the equipped beach from the hotel. But we did not go, we took a chaise longue on the beach for 200 rubles (an umbrella is the same price). Small pebbles are very pleasant to the feet.
There are a couple of shops on the way to the sea. You can buy the most necessary things. There are no pharmacies nearby.
We had a rest in July 2024. I really liked it! The hotel is clean, the rooms are comfortable. Service is a separate topic: everyone is smiling, friendly and ready to help in solving all issues, the administrator Irina and the animator Alya are the best! Everything is always delicious and varied in the dining room! We'll come again!!!
Feedback
Good day to all!
I have never written reviews before, but I decided to do it this time, because it really helps to decide and make the right choice.
I will describe everything in chronological order.
So, the three of us had a rest, a family, a child of 9 years old in the period from July 27 to August 03, 2024. We arrived in Sochi at about 6 p.m. and received our luggage. At the exit from the baggage claim area, we were already met by representatives of the tour operator (BiblioGlobus). After that, we were escorted outside, where we waited for the bus for about 40 minutes, which of course was not very happy, because standing in the heat after the flight is not very pleasant. There were about 40 of us on the bus. By the way, I highly recommend taking an individual transfer, then you will understand why. After boarding the bus, at about 7 p.m., we moved to the border with Abkhazia. All border procedures, including the inspection of the bus, took place relatively quickly, within about an hour. And then the most interesting thing began, namely the movement of a large tourist bus through small Abkhazian streets for transportation to hotels. In the end, 70 kilometers, namely the distance from the border to Gudauta, we were driven for about three hours.
Next, about the hotel.
Upon arrival at the hotel, we were settled very quickly, there are no questions about this. There are 2 girls working at the reception in shifts, responsive and attentive. We helped with all the questions that arose.
The room is not large, consisting of a bathroom, a dressing room and a main room in which there is a small table with a TV and a refrigerator, one separate bed for a child, and two single beds pushed together, which forms a large gap in the middle. The mattresses themselves seemed to us not to be worn out, but rather quite cheap, and for this reason, even when you just run your hand over its surface, you feel the internal springs, which of course did not add comfort when you lay down. But the pillows are a complete disaster... A shapeless bag on which I personally could not find a comfortable sleeping position. There are no complaints about bed linen, they were changed once every two days, including all towels (one small, large and beach towel per person), as well as one for all feet. The room cleaning is also fine. However, I was disappointed by the lack of an air freshener in the toilet.
An animator girl works at the hotel, well done in principle.
The sea is clean and sooo warm. During our vacation, the water temperature was +27, the beach is pebbly, there is also a bar on the hotel beach, as well as a fresh water shower (there is no shower on the city beach).
The food was good, delicious at home. There is basically nothing to add here.
I was pleasantly pleased with the pool, we enjoyed swimming in it with the whole family when we didn't want to go to the sea or just wanted to refresh ourselves. However, for the last 3 days it was closed for swimming, they cleaned it or something... A friendly married couple works at the pool bar, the prices are more than adequate (a mug of beer 100p., a glass of bottled wine 100p., a shot of chacha 60p.). In the evenings, people gather near it, music plays, you can dance if desired.
I also want to note the complete lack of sound insulation in the rooms. Based on the fact that the hotel is wooden, including the floor coverings, all the movements of the neighbors from above could be heard! It was especially stressful during sleep. Therefore, I recommend settling on the second floor.
You can also rent a car there at the hotel, a right-handed good Honda. We charged for 2500 rubles. and in a day we traveled all the sights, in September the price was reduced to 2000 rubles.
A small bus was already taking us back to the airport, we reached the border in about an hour. We were not asked to leave the room when we handed it in, because the check-out was in the morning, so we waited for the bus in the cool of the room.
Overall, it turned out to be a good relaxing holiday, I'm not sure if I'll go again, but this hotel, and the location as a whole, left a pleasant impression.
The hotel is close to the sea - 5-6 minutes walk. It is very pleasant on the territory - in the middle there is a swimming pool, around which there are 3 buildings and all this is surrounded by fruit trees and greenery. Polite, friendly staff. The food is without frills, but everything is familiar and fresh.
I had a rest in August , I liked everything, the staff is polite, the rooms and the territory are clean. At the reception desk, Galina, a very polite and responsive administrator, told her everything and explained everything to her.
It's a good place. There is Parking, car rental, swimming pool, three meals a day. They clean it every day. It's clean and beautiful. There is no elevator. The bar is paid. The pool is large and clean. The water in the pool is warm.
We were in August, the room was average, already tired, more than clean, the rooms against were newer and more convenient, there is something to complain about in general for 4- , the food in the dining room is very modest, the Soviet Union, there are no seasonal fruits, only melon and watermelon, three days and I ate enough, you can eat but go already There is no desire. The pool is clean, the cleaning is normal. The pillows are disgusting, the linen and towel were changed, the staff is responsive. The pool area is very comfortable.
The children caught the roto virus, the one-year-old baby suffered the hardest. The adults were poisoned by wine from the market.
Abkhazia is a clean sea at first glance, which hides a mouth-virus and beautiful mountain rivers, period. Children have nothing to do for 1 year, so that they do not have a nervous attack when flying with a child who is tormented by the roto virus.
I really liked it! Excellent hotel, polite and helpful staff. The pool is clean and heated. The food is delicious and varied. It's not far to the sea. They organize excursions. Thank you very much for a wonderful vacation!!!
I stayed at this hotel from 09/22/2024 to 09/12/2024.What I would like to note first of all is disrespect for the guests. We arrived at 8 a.m. with 2 small children, we were immediately told that breakfast was not allowed for us. Okay, we are adults, but they could feed the children from the road.Secondly, I want to note that the dining room is cooked hideously tasteless, then we rarely went to it a little further from the hotel there is a cafe "Olga's" there they cook delicious, but these are additional costs.Thirdly, there is no kettle in the room, but the bar has an antediluvian and dirty cooler. In general, there is a problem with boiled water.Fourth of all, I want to note that the sun loungers by the pool have never been processed all the time.I really liked the maid Farida who did her job very well and the room was always clean.The beach was not bad for Abkhazia and there were always enough sun loungers on it.The general impression is that I will not come to this hotel anymore.
For the first time we have a full vacation in Abkhazia. We quickly chose a hotel according to our budget and were not mistaken. A great place to relax without unnecessary animations and noise. We were in September, there are almost no people.
Excellent territory, swimming pool, cozy and clean rooms, hot water, clean linen and towels.
The food selection is good. Of course, it's all a matter of taste, but we don't even have time to get hungry between meals😁
The sea is nearby, lots of shops along the way.
The Internet disappears periodically, but in general, I have been uploading videos all my vacation, so there are no special complaints.
What is really a huge plus and a big thank you is for all the staff! Wonderful people, great attitude!
The rest was a hundred percent success! We are very satisfied😍
In the summer of 2023, we rested at the Eco Papa Hotel. The impressions were only good. The three of us lived in building 2. The room is not bad, everything is there, cleaning was carried out daily, during our stay we changed the linen three times, towels four times. I would especially like to mention the female administrators Galina and Valeria. They are always responsive, friendly, responded to all requests, did everything they asked for. I would like to say separately about the dining room. If you want some frills, then you are not here. The food is simple but delicious. We always ate too much, but I saw that some of the visitors were unhappy. The choice is always two dishes, you can't take both, you choose one thing. However, sometimes the women at the distribution could put half a portion of both.
It's a seven-minute walk to the beach. The beach is pebbly, poorly landscaped, there are sun beds in the cafe for 200 rubles. Local dogs walk along the beach, they are not aggressive. There are a lot of cows on the way to the beach (in general, there are a lot of cows in Abkhazia, and they go where they want), and if the dogs are kind there, then we suffered from cows this year. We were walking, we didn't touch anyone, but the cow apparently decided that we were bothering her and attacked. However, she did not run after us, but the bruise on her hip remained. Then on the beach, the girl said that she was also hurt by a cow, so don't get too close to them. And so, the overall impressions were only positive, I really liked the hotel! By the way, they spend evenings there, the animator girl entertains both children and adults) we took trout and barbecue at the bar, everything was very tasty and cheaper than in a cafe!
Wonderful rest, delicious food, excellent service, gorgeous pool, I recommend it to everyone, there are small nuances, a room for three is too small, just right for two.
About the pros: friendly staff, simple meals, but there is a choice, you will not stay hungry, the pool is clean, 30 degrees, the room is average, towels are changed regularly
Cons: high audibility, sneezed at the top, said be healthy at the bottom. Who comes to the end of breakfast, you can only count on porridge, no one runs to cook what was not enough. But that's not the main thing. The main thing is running rats on the stretch ceiling! The reaction is zero, everyone just smiles, and it's not very pleasant when half the night echoes her stomping on the ceiling and the ceiling sways, especially since there is a hole in the ceiling from under the chandelier, and look what will fall out.
That's how it is. In general, if it were not for the rats, it would be possible to return out of season.
We were there from the 7th to 05/13.24 . I liked everything, the staff is polite and responsive, there is not much choice in the dining room, but it is delicious, the pool is clean and warm every evening they clean and cover it. 👍 You can rent a car .
We had a rest from 14.08 to 28.08. Very good hotel. Large territory, huge swimming pool, lots of greenery. The rooms have everything you need. Bed linen is changed every three days, towels every two days. The rooms are cleaned regularly, and also at your request. The trash can from san.the node is taken out every day, new toilet paper every day. There are a lot of dishes to choose from in the dining room, even for breakfast, even for lunch and dinner. The staff is very helpful. We really liked everything, we plan to come again. The sea is five minutes away from the hotel. The rest is quiet for the family. The hotel also has animation for children and in the evening at the bar and for adults. The animator Alsou is just great. My daughter is delighted with her. Thank you for a good one, I would even say for a wonderful vacation.
We stayed at this hotel from August 26 to September 3, 2024. I don't understand why this hotel gets five stars. The only thing is that the staff is responsive, they will tell you everything, show you everything, the room is clean and that's it!!! The food is not tasty, it wants to be the best, and the most important and worst thing is that in this hotel, all vacationers are greeted by E. coli, after which they need to go to the hospital to dig at their own expense, because there is no time to get sick for a long time, and the medicine does not help very quickly. We rested for five people and in a week we all got sick in turn. The question is, why did we pay such a lot of money? Of course, it's easiest to dump on the sea...The whole vacation is just ruined!
The hotel is generally good, but it does not justify such money. The whole hotel was sick and everyone was silent about it. Where is Rospotrebnadzor? Apparently he's not here. The dishes are poorly processed, the food is terrible and does not match the description when ordering at all. 2 days fell out of rest because it was very bad. The temperature is 39 and above. With young children, they have to go to the hospital for ivs, and adults suffered in these small rooms. When it rains, the 1st floor is flooded with water from the ceiling. What a horror there is!!! Please do not visit this place to preserve your health and the health of your loved ones. We will never come again and will not recommend this hotel to our family and friends. Complete unsanitary conditions. We mowed the grass during the day, and for 2 days there was grass in the dining room, how so? We are shocked by the hotel
We stayed at this hotel from August 26 to September 3. The food is disgusting, but if you are not fastidious, you can eat. Beach towels have never been changed during this period.Each room has an intestinal infection, after which nothing in the rooms is treated or disinfected. It just takes off from rest for two days, this is if you take a taxi and go to the hospital for an IV at your own expense. And I had to carry the child even 2 times to dig through. If you treat yourself, it will last for the entire vacation. The administrators Irina and Galina are very polite, they will tell you everything and show you. The pool has not been functioning at all for the last 3 days, because the water in it turned green and there was an oil film on top. Sun beds are paid, the pebbles on the beach are very large and walking on such pebbles is not very pleasant.It's a pity to waste money and time. I do not recommend this hotel!!!
A great place for a quiet, family vacation with children. Small, cozy and clean rooms with all amenities. The food is not even bad, they give fruits and vegetables for dinner every day, once they gave a bottle of white, homemade wine)) The sea and the beach are not far from the hotel and are also quite clean. Of the cons: the hotel is located in a small village and the only places where you can go for a walk are the beach and the eucalyptus alley on the shore, and going somewhere is far enough and expensive.