On behalf of my agency "Happy Motherhood", I THANK Svetlana Viktorovna and the entire wonderful staff of the IVF clinic. Thank you so much for all your hard work for the babies who were born and will soon be born for your professionalism, attention and faith in everyone who wants children!
You are our guardian angel 🙏🏻
On behalf of everyone, I wish you positive results, good and kind patients.
Disgusting attitude towards customers! They're stuck in the 90s, don't waste your time and money here! I had 2 IVF attempts with Dr. Zhukovskaya, more than a year of constant appointments, tests, consultations, and she met me every time as a new patient, and all because they work on the principle of a conveyor belt. One person is sitting at her reception, the second is already being examined in the next office and is waiting for her. I am very sorry for the lost time. After this clinic, we turned to Eva and realized that there is generally a different level of service and modern technology!
If it were possible to put the stars in the negative, then they would have -100.It's the worst center I've ever met.I took a NIPT test there, this is a genetic analysis that is not very cheap (1200r)In my situation, I paid for the time (the question was about termination of pregnancy due to the risk of Down syndrome), at that time I was satisfied with the time of production of the analysis and the cost.On their website it is indicated that the analysis is done within 7-10 working days, I was warned by phone that there may be delays of up to 14 working days, I was ready to wait so long.When I arrived there, the first thing that confused me was that there was a girl at the reception who mistakenly confused the patients and sent one for a puncture, and the second for a transplant, but it was necessary the other way around.And the second girl was arguing with someone on the phone about the tests.But I took their test anyway.Of all the documents, I had only one tiny check and that was it. ...When analyzing 1200 rubles, they did not even give a contract.I passed the analysis on December 17 and first received half of it on January 3, and they called me and said that I needed to retake the analysis again because there was not enough material.But I was able to take the test again only on January 8, because there are holidays in Moscow.I came back to them, Svetlana Viktorovna (the director of the clinic) personally talked to me and assured me that they would urgently do an analysis in 5 days, I believed her in words.And as a result, I was deceived again and there was no result again.As a result, the analysis came to me only on January 17th, THIS IS A MONTH!!!!!And they should have done it in 7-10 days.Thank God the analysis came good, but if it were otherwise, it would be very difficult for me because the child has already started to move.What I want to end up with, NEVER TAKE THEIR WORD FOR IT!!!!!!And ask for documents, because I was told that we did not conclude an agreement with you. In a controversial situation, problems may arise.