Edelweiss
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Hotel Edelweiss
232 m
126 reviews
November 20, 2024
Every year I come to this hotel from Russia for 3-4 weeks. Breathe in the mountain air, look at the mountains and nature. Getting to the city by bus 12 is fast and inexpensive. Well, or by taxi Yandex (2200-4000 maximum tenge from the city to the hotel). I am satisfied with the price of the hotel, cleanliness, the staff is very attentive from the manager Olzhas to the cleaning staff. I buy food in the city and store it in the refrigerator. I like being away from the hustle and bustle of the city. With eco-friendly air. I returned to Russia refreshed and minus ten years in health.
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March 12
My son and I checked into the hotel on 03/09/25 after lunch. Before that, my son had booked a double room with two beds through the booking app. But upon arrival, it turned out that there was only one double bed in the reserved room. We were offered another room with separate beds, but more expensive, due to the fact that it is an "improved standard". We were outraged by this, but we were very tired after two days of driving with difficult weather conditions. We didn't have the energy to look for another hotel, so we had to agree. Then it turned out that the TV in the room was not working because of a cable TV line somewhere. There was a smart TV in another, empty room, and we asked them to put it on for the evening to watch a movie on the Internet. But we were refused after arguments and bickering on the part of the administrator. In the morning we left to look for another place to live. After all this, there was a very unpleasant aftertaste.
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February 26
Polite staff in general, that's all the advantages.
The repair is tired, the toilet flushes poorly, the most common breakfast costs 4000 tenge, which is expensive at local prices for such a place and such a breakfast. Warm water barely flows from the shower, it has never been cleaned in 4 days, they said the garbage should be put at the door. The location turned out to be so-so, you need to take a bus or taxi to the slope, there is also a lot to go to the city, but there is nothing nearby. So far, the only thing worse was the hotel in Belgium, where the local youth screamed half the night
See original · Русский