Faced with a boorish attitude.
While inserting a needle into a two-year-old child's vein to draw blood, a woman in a medical gown entered the office and began distracting the laboratory technicians with orders. When asked to wait a bit, so as not to frighten the child and distract the laboratory technicians, she raised her voice and continued even more insistently, This is disrespectful to clients, as well as dangerous behavior that can lead to moral and physical injury to young patients.
At the same time, the clinic has good doctors and laboratory technicians.
Please apologize to us on behalf of your clinic. I hope you will eliminate the rudeness of the staff in the future.
I was getting a flu shot. The organization of the space is a bit strange for the clinic - there is nowhere to leave the stroller, a very cramped small corridor.
I had to ask to write a conclusion about the vaccination - it's strange that they don't give it out right away
It's a terrible place to serve. On the phone, a woman does not know how to communicate with people, the tone is not appropriate for a person who is the face of the clinic. All desire to come and PAY money has disappeared. Management, think about it! Who do you put in place, meeting your customers!