Eco-Service
128 reviews
October 25, 2024
Excellent service - they give discounts and correct their mistakes!
We contacted this service 2 times.
The last time I did not immediately agree to repair after their call with the announced cost - as a result, I was offered a discount of 20,000 tenge on a second call, 2 days after the first one. So I advise you not to rush to agree the first time - the equipment will lie down a little with them and a 20%+ discount on repairs will be formed)
And for the first time - a year ago, we changed the battery in the MacBook. When receiving after repair, it turned out that they mistakenly put a used battery instead of the promised new one (how to check in mac - hold down the option and click on the apple in the upper left corner - there on system settings - then on power - and look to make the cycle count line 0). But the guys are honest - they were immediately replaced without any questions. After all, why would a good office sell used goods at the price of a new one?)
P.S. For outside observers, I will decipher - I did not use any discount. I was told the problem from the series “all electronics burned down”, which looked extremely doubtful, and the discount confirmed my guesses - how much cheating should there be if they can so easily put the squeeze on the sale with such a big discount (considering that they were going to order components). As a result, I took it to another one and fixed it for 2.5 times cheaper than the price tag they presented. And yes - they didn't fix what they said was broken))))
My message is purely that if you don't want to look for another service and figure out whether they have changed exactly what they said to you and whether they are trying to divorce you, then at least pay less for it.
If you are suddenly wondering why I was there 2 times, I will answer - a stupid combination of circumstances)
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October 2, 2024
This service provided all the assistance services in the service itself, it was cozy, I also really liked that they immediately talk about the possible causes of the breakdown. good specialists can see that the guys understand their business, I brought the m4 pro to no with the cause of the matrix breakdown and after 4 hours everything was done very quickly and everything works. I can advise this service
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1
January 27
The review turned out to be long, as I went there 10 times in 2 months with one problem.
The Eco service center is the worst service I've ever seen!
Incompetent craftsmen, they work by the "poke" method. I found it on the Internet as a Tefal service center. They don't seem to have anything to do with Tefal.
The problem with the Tefal steam generator was that after 10-15 minutes of ironing, it turned off. I called them, they said, bring them for diagnosis. The diagnosis takes 3-5 days. On December 7, I took him to them. On the 10th, they called and announced the amount of the repair fee - 44 thousand tenge. If you are not satisfied, you can pick it up. Just give me 4 hours' notice, they say. Like it's disassembled, it needs to be reassembled. I agreed to repair, and we gave a discount of 5 thousand tenge, for a total of 39 thousand tenge. On December 15th, they called that they had repaired it. They gave a 1-month warranty.
3 days later, on December 18, the problem recurred, and after some time of ironing, the iron turned off.
I drove them back. I should have shown them how to turn it off, but I didn't do it and they didn't check, so I left it.
They called in the evening, said they hadn't done anything, he was working, they drove him away for 4 hours, ironed him and nothing happened.
It seems that they were telling lies so that there would be no complaints about them. So he took the iron.
It was New Year's holidays, and there was no time to check the steam generator. In early January, we decided to check the iron, it also did not work, and after a few minutes it turned off by itself.
On January 13, I took him back to them.
When I was there, the master unfastened the board in the handle of the iron, fumbled around, said the board was unfastened. We checked, it seems to be working.
I wanted to collect the money for repairs, but they won't give it back. They say we've repaired it and it's working. Extended the warranty for 1 month.
6 days later, on January 19th, the malfunction happened again. I took it back to them, I wanted to refund the money for repairs, they won't give it back. It was Sunday, there were no masters, the manager said I was alone, no one was there. Leave the iron or bring it back tomorrow. I left it to them and I shouldn't have done it. The next day, on January 20, they called in the evening and had the audacity to say that the problem was in another malfunction and I had to pay another 37 thousand tenge for repairs.
I said no, return the money for the repair and went to get the iron in the evening. The money was returned, but it seems that the details in the iron have been changed. The iron did not turn on as before. I say, it used to turn on and off after 10-15 minutes of ironing. They say it's the problem with this new malfunction. I'm saying, they probably changed some details, they didn't change anything, no, they didn't change anything!
I noticed late, when I had already left, in the car, the iron power button looks different. And I watched old videos and photos of the iron and was convinced of this.
I immediately sent a photo to employee Dana Sultangazina (she turns out to be the owner of the center), she denied it, no, they look the same. We haven't changed anything.
I called the quality control service. They said they had looked at the photos and there was no difference, they looked the same.
I'm attaching a video and a photo, you can watch it.
And that's not all! I took the steam generator on Monday, January 20th, and 4 days later, on Friday, January 24th, in the evening, they called me and said that they had given me another strange steam generator. for 4 days they did not know that the steam generator had been replaced!
Where were Dana Sultangazina and this employee from the quality control service looking, who assured me that they had not replaced anything?
And where is the guarantee that they haven't changed all the parts inside the steam generator in 4 days?
For almost 2 months, I was led by the nose, deceived, they wanted to take off extra money, and even replaced the steam generator!
I've spent so much time and nerves! Stay away from this service center!
See original · Русский
October 9, 2024
Good service, helped to sort out the problem, nice and polite guys, thank them very much, I recommend this service, everything is fine, I really liked the work and the attitude towards the visitor.
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September 21, 2024
Faced with terrible service . I called at the end of August about fixing a digital camera. I was told that it is possible to bring a camera for diagnosis. when we arrived at the center itself, the master was not in place (he was on vacation ) September came and I brought a camera for diagnosis (for the second time ). They said to wait from 3 to 5 days . After 5 days, she called and they fed me promises for two days in a row . They said they would call me back about my camera , but they never called me back . The next day they called themselves and said that they couldn 't do anything and they had to pick him up. I said I 'd pick it up by the end of the week. To avoid awkward situations today, I called in advance and found out how long they were working and mentioned that my father would come for a camera. But it was in vain . When my dad arrived, they said that he was not there.
In fact, I was fed promises for two days and did not explain anything, they made me wait for my camera to be repaired (longer than 5 days). A terrible experience
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1
1
February 13
The LG washing machine started giving an error and stopped wringing laundry normally. I thought it was bearings or shock absorbers, but the foreman who came checked everything carefully and said that the problem was with the sensor. It has been replaced and now the machine is working as before the malfunction! It is clear that the master is a competent specialist who understands washing machines – he explained everything and answered my questions.
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December 19, 2024
They don't give the equipment in the form that they were given, it all started with the fact that I handed over the coffee machine to them, I got it back without a cappuccino machine tube, when I noticed and asked this question, they told me that it wasn't there at all, I decided that it was my own fault that I didn't take a video of what I gave it to them, time passed, my food processor broke down, I decided that that case was a one-time one and called ecoservice, I got a food processor without a lever for lifting the planetary mixer, I call the numbers, there is a reset, and by all numbers, think a hundred times before trusting them with your technique
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November 6, 2024
I handed over the Oneplus 10 pro smartphone for repair, everything was done quickly and efficiently. As a bonus, we cleaned the USB for free and fixed the Type C cable. I am satisfied with the service and recommend it
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October 3, 2024
Recently, my main phone broke down, and I wanted to sell it, but it was valued at only 20% of the amount I bought it, which shocked me. I called this service and we agreed on the price. I was delighted with the result, everything was repaired efficiently and quickly, everything works. Thanks to the master for his professionalism!
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October 15, 2024
Good service, polite employees, it is immediately clear that the guys are professionals in their field, they did everything quickly, everything works without complaints.
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February 17, 2024
I am very pleased with the work of the service center! The craftsmen are professionals, they quickly and efficiently repaired my gadget. Top-level service, friendly staff and convenient location)
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2
February 11
The best service I've seen lately. We responded promptly, immediately arrived and repaired the hood. Thank you very much. I recommend 100%
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April 3, 2024
I recently contacted a phone repair service center. I was pleasantly surprised how quickly and efficiently they fixed everything. The guys at the center are very friendly and polite, I was satisfied with their work.
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5
December 13, 2023
I regularly service the coffee machine in this service, diagnostics,cleaning, filter replacement and repair.
Thanks to the guys, they keep up to date with the process and give recommendations on operation
The managers are polite, the masters are good, there is also a pick-up and delivery service, which by the way is convenient and free!
I tried to bring a microwave for repair, but after diagnosis I was recommended to buy a new one, everything was worn out.
Everyone will tell you what is better to fix and what to repair!
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October 31, 2024
Excellent service, everything is done on time. They repaired my phone in 2 days and gave a guarantee. They are polite and considerate when dealing with clients.
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November 23, 2023
Thanks to the master pros from the service who helped me out with my game console.
The console began to give out problems and overheating! From the first contact, they promptly and attentively treated my problem.
There is free diagnostics, delivery / collection of equipment, which is very convenient
The cost of repairs was agreed in advance, and there were no surprises in the final bill,
the work was done quickly and efficiently. Now the console is working!!!
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3
July 31, 2024
Everything was done perfectly without any problems and quickly, which I also liked. The work is done efficiently and at a pleasant price, I advise everyone
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1
September 19, 2024
I was fixing the washing machine. The repair is approx. But! They still haven't sent a receipt and a guarantee for the work. The operators promise that the managers will call us back, but no one has called back in three days
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May 23, 2024
I wanted to sell my laptop. They told me even if they don't work, they'll buy it anyway. As I understand it, they will repair it for spare parts or themselves, and then resell it. The price was ridiculous, I refused. Then I started looking for services where it would be fixed. The operator politely communicated. The master communicated adequately, said it would take 2 days to repair. By 3 o'clock, the repair was completed. I came and took my laptop. Work as new with updated Windows
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1
July 13, 2024
We called in the craftsmen to repair the industrial refrigerator. They turned out to be real professionals who promptly coped with the breakdown at the price that we discussed with the managers
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September 2, 2024
The staff is very polite, they were able to quickly and efficiently repair my broken phone, the price is reasonable, I am very satisfied.
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November 21, 2023
A couple of weeks ago I contacted the service center with the problem of the oven, and I want to say that I was satisfied!From the first call, I was pleased with pleasant communication with employees - I felt friendliness and competence. A master was appointed, he came and conducted a thorough diagnosis.✔️
I was especially pleased that the master explained in detail the cause of the breakdown! It turned out that the problem lay in a faulty thermostat. He said that it needed to be replaced, explained how it affected the operation of my oven. It felt like the man knew his job!
The repair was carried out promptly, time will tell in terms of quality, I was satisfied with the price!
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1
March 11, 2024
Relatively recently, I took the phone for repair, as a result, the repair was quite fast and, most importantly, high-quality.
The price is acceptable. Now I will know where to turn in case of a breakdown.
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3
June 10, 2024
Excellent equipment repair service. I applied for phone repairs. We did everything quickly and efficiently. There was no problem. I will recommend you to my friends and acquaintances!
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1
February 12
An excellent craftsman and a man . He answered quickly , and did not refuse to work . We performed a complex equipment installation together .
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November 20, 2024
I gave the phone for repair, it was repaired, everything works well, the price pleases, thank you more
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March 10, 2024
I contacted the computer repair service center and was satisfied with the result! We promptly fixed the problem, the prices were pleasantly surprised, and the qualifications of the specialists are at their best.
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3
April 22, 2024
Professional attitude to the work performed, courtesy and willingness to help. The master quickly and efficiently assembled the computer and set it up. Thank you very much!
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1
September 30, 2024
Everything is fast and high-quality, the refrigerator broke down for some unknown reason, we did everything without problems
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December 24, 2024
I repaired my phone here. Everything is very cool! I recommend
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September 18, 2024
I called on the phone. I asked for the address, the operator girl spoke it very quickly. I asked him to repeat it more slowly so that I could write it down. She repeated it three times just as quickly. I asked him to spell the first word. She just hung up))
I found it here on the maps. After reading the reviews, I changed my mind about contacting here ) Apparently they have enough customers, and they can afford to treat customers like that)
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September 30, 2024
I recently contacted the service center. The laptop was repaired in a few days. So they also made a discount . I advise everyone
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March 1
I've been waiting for 3 days and they haven't called me yet
The coffee machine was taken away and there was not even a callback. I called 3 times and didn't get a call back.
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May 19, 2024
We applied here for help in repairing a water heater in a private house. The master arrived without problems and surcharges. The repair was carried out quickly. It was clearly visible that the man was a pro. The problem is gone, the system is working.
See original · Русский
May 1, 2023
Hello!
I recently handed over my scooter for repair to this organization, the scooter is only 2 years old, and then only in the summer. during operation, the fasteners broke for the first time.I applied for a battery that costs 4,000 tons on the market, they billed me for repairs of 24,000, you see the difference!
now this time, or rather on 04/09/2023, the scooter did not charge, and I decided to first take it for diagnosis and then for repair, after which I was told to replace the stem main battery and this will cost me 112,000 tng. what I was so upset about and took the scooter home, and in the yard, again, as last time, I met a neighbor who was 73 years old retired a long time ago and told the whole situation, and he told me to bring it to him and he would look, while when I was carrying he said rather in total, the battery dozed off, it needs to be woken up. It's not a torture to try, I did everything as he said and VOILA, everything works.
And then I drew conclusions about this company and not alone: either the specialists are not specialists here, or they just rip off the dough out of the blue .....
100% I will no longer contact this company.
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3
February 10
The staff was polite, they quickly fixed the problem in my phone, and I was satisfied.
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September 2, 2024
Today I came to the phone repair service, said what the problem was, they said that there were things to do for a couple of minutes and after 2 hours everything was ready. The guys are smart, well done!
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August 26, 2024
I contacted the telphone repair center, the charging input broke down, found a new one without any problems and put everything working perfectly in a day, thank you!!
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October 16, 2023
I do not recommend it! The shutter jammed on my camera, I called this company and told the reason to find out the price... The price was not told, but advised to take it for diagnostics. I passed it for diagnostics. A week has passed, no response, no greetings. I call football to the other number, which is turned off all the time. I got through, some guy said come, I came, they said that my camera is in the other office and it hasn't been assembled yet, it's incomprehensible to the mind. How to work like this?! I DON'T RECOMMEND IT. By the way, the price for the repair of the shutter was 30 thousand., the same camera to repair from other masters costs 8 thousand. Is there a difference?!
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1
August 21, 2023
I had a printer repair done at an eco-service. He began to jam the paper and immediately refilled the cartridge there. I usually contact this service to refill the cartridge, but this time the printer had to be repaired. They repaired it and quickly returned it to its place in my office. In general, sometimes it happens that repairs are made for a long time, then they delay the return of the goods that were given for repair. They are slightly delayed, of course, but there is such a moment. But there is nothing to say about the quality of the repair, it is done perfectly. Their spare parts are original, in general they work so as not to lose their customers.
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December 20, 2024
The responsibility is completely zero, they just gave 70,000 to restore the flash drive and lost 8 months, I do not recommend it.
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October 13, 2023
This is the worst seris I've encountered in my life. They do only one thing quickly - they come and take the goods for repair. And after that they disappear for a week. They begin to move only after a call with disturbances. In total, the simplest repair, which is not even repair, but maintenance took 11 days and is estimated at a third of the cost of the printer. Impose unnecessary expensive repairs. And the cherry on the cake were half-filled containers with expensive branded ink! Here is such a zashkvar I definitely never met. It is a pity that it is impossible to put a negative rating. See the reviews and NEVER contact this dubious "firm".
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January 8, 2024
I liked the service very much, I contacted about the Bosch refrigerator control board, made diagnostics and repairs, the guys are adequate, communicate normally, the craftsmen are knowledgeable, the cost is more than affordable in my opinion. I recommend
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March 8, 2024
I took the computer for repair, everything was repaired quickly and efficiently, good employees told me what the problem was, the prices were adequate.
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1
November 27, 2024
good service , contacted three times and immediately told the cause of the breakdown and quickly repaired
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August 10, 2023
For me, my laptop is not only entertainment, but also a place of work and when it broke (the screen went out) this has become a problem for me. As a result, I turned to this service because a friend of theirs had recently repaired household appliances and was satisfied. As they say, "word of mouth" has not been canceled yet). The guys did everything right. They quickly found the problem and explained that the matrix needed to be replaced. As a result, it turned out not so expensive since I paid for the matrix itself and the service of replacing it. It's like new now, especially the screen. Good service.
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3
April 22, 2024
The master immediately identified the problem and quickly fixed it. He had all the spare parts with him. The repair did not take much time. After the work, he left order and cleanliness. I recommend a specialist
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1
September 12, 2023
I contacted this company, with a problem, the engine on the washing machine stopped spinning, the machine went into emergency mode, and turned off. We arrived, they said the brushes were worn off on the engine and the drain pump flew. We change (52,000) tenge well. They changed it, turned it on for five minutes, they say everything works. After throwing the laundry in the laundry, I left for work. Well, the car was fixed. But it wasn't there, I come home, the same picture again, the machine is turned off, the drum is full of water. I decided to turn on the machine, drain the water, I thought the machine would fly into the sky, the knock was terrible, I was trembling all over. Let's call the service, they said the master will contact you, as a result, I got through to him at 23.00, I explain the situation, what he tells me, change the extension cord on the typewriter, and in general 52000 is not such a lot of money they took from you. I'm just in shock. We arrived the next day, they said your belt was stretched, it flew off, tomorrow we will come and change it. We arrived and changed it, of course there was noise. I was prompted. The bearings may break. My typewriter worked for a week, and again the same picture turns off.I call the master, he says, change the bearings, and generally call the service and that's it. I call the service, I raised a scandal, another master was sent to me. We arrived and stood there. They listened, said yes, they needed to change the bearings, and the machine was not even disassembled. I showed them the replaced pump, lo and behold it turned out to be intact, what did I pay for, for the whole pump? We looked at the old belt, and it's intact. I told the actors. Everything is OK, I will continue to decide differently. I called the master from another service, opened the machine, horror, the engine is not fixed. The belt was placed on the left. The pulley is bent. In total, the reason is that the ten burned down. I have drawn up an act. I wrote a claim. I'm waiting for an official response.
Relics, do not contact this company at all. Eco service and Bereke service. The same Sharashkin office.
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1
February 14, 2024
This morning I gave an old Samsung microwave oven, 2015, for repair. The breakdown was like this:she didn't heat the food, sparked it, and sometimes it stank of burning. It was done quickly, I'm very happy that I don't have to buy a new microwave.
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February 4, 2024
We contacted the service center about the repair of the LG refrigerator. When he stopped working, I was unpleasantly surprised, because the warranty had just ended and he hadn't worked for very long. The master arrived, made a diagnosis, it turned out that some part was out of order and it can be replaced at a normal price.
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