Not responsible at all!At first they promise you a nice ticket, they buy it there and back, and then in the end it turns out that they lied!!!!The planned problems come from nowhere.Don't believe them! It's not a fact that you get round-trip tickets)
If you need to buy an urgent ticket, you definitely do not need to contact here!!! They have some problems all the time, there is no money on the deposit, or the reservation is ruined, even if you managed to pay for the purchase, it is not the fact that you were issued a ticket