It became terrible, it was better until 2020! They turned off the Internet in connection with departure, called to connect, the operator is not satisfied, pay 700 rubles immediately for 2 months, otherwise it will not be possible to connect, and according to the new law, come to the office with your passport and prove that you will use the Internet, and not someone else, also fill out the document, such nonsense.. At night, the speed is turned off, now I'm trying to download the game on my smartphone, it doesn't download at all, the main thing is to pay for 2 months!!! We came to the Matrix, no problems at all, looked at the passport, and paid for a month, without any contracts, everything is polite.
There are no complaints about the staff, all well done, what disappears periodically is understandable, but the fact that it is impossible to log into your personal account and manage your account is a huge minus. Please give us normal access to your personal account, and not the server is unavailable on an eternal basis....
The staff is adequate and polite, but the Internet has become just terrible again.... It used to be much better (until 2021+-). There are thoughts to switch to another operator...