E-group
247 reviews
April 11
I am happy with the repair, but there is a nuance.
When I arrived for the diagnosis, the master who conducted it said that everything was in poor condition and needed to replace the part for a normal amount of money and ordered a spare part for me. A few days later, I was received by a second master for the repair itself, who simply said that the phone needed to be cleaned for normal operation and they charged me 2 times less. It is worth doubting the competence, since when replacing a part, in addition to the fact that I could lose the original spare part, which would make the phone cheaper, I would also have given 2 times more money than I needed.
See original · Русский
January 28
We contacted the problem that part of the screen was not working, we offered to do it quickly before the end of the day and put the original display on the iPhone 11 (a copy would have been the next day). They agreed to the original, and also offered to change the battery. They gave it back in the evening. The battery percentage remained the same (they said come back another day, we don't have a cycle reset device). As the day passed, spots appeared on the display, and the phone itself turned off. It's already been given away under warranty. And that's it, we haven't seen the phone for a month. They tried to return it every time, and each time with shoals. They also said that since this is a warranty, the phone is not the first to be repaired. The cool thing is that the breakdown appears the very next day for warranty. And if the master took the phone, then only he repairs it, and if the master is on sick leave or working at another point, then the phone is just lying there. At least that's how it was for me. Another master made a reservation a couple of times that my master Daniel was not there yet, and I should come and ask him specifically. Then, when Master Daniel realized that he couldn't fix it, the phone was sort of taken to their main office. They've already put it together somehow. After 10 months, we contacted another repair shop, they said that the display was worth a copy))) deception and pure water divorce. While I was standing in line with them to ask when they would give me my phone (because they promise to call, but they don't call and they rarely answer the phone themselves), every time there was a person unhappy with the repair who stood and shouted at them, and I went often.
See original · Русский
1
March 19
At the beginning of winter, they replaced the battery on the iPhone 7, I wanted the original one, but they offered an improved one, I agreed.
It holds the battery perfectly, but the frosts started and when 25 percent remained on the phone, it just turned off (I didn't contact the service, I thought, well, figs with it)
On March 17, 25, I applied to replace the protective glass on the iphon13 (because the old one was broken, but the sensor and everything worked 100%)As a result, they did, I took the phone and went home, after which I discovered that the sensor was working poorly and I had to press everything with effort.I called, told them the situation, and they said that the screen on this iPhone was very likely to change and the protective glass was too thick and they would not change it to another one, and they did not take responsibility, I gave 25 rubles.
The next day, I came to another place and replaced their protective glass with another one, and everything worked 100%. I gave 13 rubles.
I won't go there anymore (and the iPhone is 100% original and the glass hasn't changed)
See original · Русский
December 18, 2024
We contacted this company regarding the repair of iphone12. I haven't seen the SIM card. A reball was agreed upon - 450 rubles with a 6-month warranty. When the master started reballing, damage to the bottom of the board was revealed (all the elements responsible for communication are located on this part), unfortunately, there is no way to restore them. The only option is to replace them (i.e. swap the bottom of the board). These are the working elements taken from another board and transferred to the board of your phone. This procedure is complicated and, unfortunately, there are no other repair options besides it. The cost is 700 rubles with a 6-month warranty. We agreed. A week after the repair, the phone had the same "sores" that it had before the repair. We asked about warranty repairs, but in response we heard that this is not a warranty case and no one will repair it under warranty.
See original · Русский
January 26
Terrible service. I left my laptop with the problem of disconnecting charging and turning it off spontaneously. The receptionist said that the power supply would not be needed. After 3 days, the operator calls me and says that the master requires a power supply. I gave you a ride. The next day, the operator calls and says, they say, the master did not detect a case of turning off the laptop with my power supply. I took the laptop and looked at the list of events - the laptop did not turn on at all on the day of the check with the power supply.
See original · Русский
December 3, 2024
A very strange service, I fell for a good rating... apparently screwed up. There was a problem with constant reboots of the Poco F3 phone, before that the power button was buggy. The obvious solution is to replace the button. They honestly refused me in all services, immediately checked the availability and said that the suppliers did not have such a part in stock. But then they said that everything is there, bring it and in a couple of hours we will change everything... not changed))) I brought it, but then we found out that it was not available. As a result, I ordered a button on ozone and replaced it in another service.
See original · Русский
March 17
We replaced the display on the smartphone, quickly, efficiently, within the agreed time, plus a protective glass was installed, I am satisfied with the quality of materials and the work of the staff...If anything, I know where to contact, and where they will help with high-quality repair of gadgets.
See original · Русский
October 24, 2024
At Dana Mall, I was changing the safety glass. The price is higher than the market price. The master searched for my phone number in the database for a long time, asked for my full name for mailing. I think I won't apply anymore. The glass is pasted poorly, a large air bubble has formed on the edge. In addition, there is a scratch on the glass, it may have been scratched immediately after pasting, which is unlikely. I don't see any point in redoing the ride, since taking into account the parking time and the workload of the shopping center, it's a big waste of time. I do not recommend it.
See original · Русский
April 11
How can I trust the masters after that?
He carried a laptop. Reason:it was constantly heating up, turning itself off. They said severny bridge, replacement + spare part. They took 300 rubles.
After a couple of weeks, I started to slow down again. Switch off. But not so often. I thought I rarely use it, it's okay. As a result, I had to carry it for repairs (to other craftsmen) they opened it in front of me, and proved that the severny bridge is my native one, and a fresh fan was replaced) and they also filled it with glue. Thank you, I'm not going to the e-group anymore! I don't recommend it to others either.
See original · Русский
1
November 16, 2024
First of all: when I handed over the device, they said that they would do it within 20 minutes, as a result, I passed 2.5 hours, but that's okay ;
Secondly: when replacing the display, the master
deceived that the speaker was allegedly broken and needed to be changed. As it turned out, when checking the house, the speaker and microphone, in principle, everything works properly and does not need to be replaced. And the master is not the most pleasant person :
when you ask questions, he sighs heavily and rolls his eyes. Horror, in a word
See original · Русский
April 15
After dusting and removing the thermal paste in the laptop, there were problems with turning it on. It's possible that something was damaged during the replacement, it's not clear, but there were no such problems before the service. This is not to mention the fact that a lot of dust clogged up after cleaning in all connectors. It's strange that Yandex displays 5 stars, although judging by the reviews, which, unfortunately, I didn't read before the repair, it's already the norm that something is wrong all the time.
See original · Русский
November 8, 2024
This is not the first time I have turned to the guys for help and I am satisfied with the work! In the shortest possible time, taking into account the wishes of their customers, as well as consulting for additional repair services, they perform their work efficiently and quickly! Thank you very much 👍🔥🤝
See original · Русский
April 8
Samsung s21+ fast charging did not work. We quickly identified the cause and replaced the charger connector. Plus, the protective film was replaced. It took about an hour. Thanks to master Alexander for the promptness and high-quality repairs.
See original · Русский
December 3, 2024
They applied for phone repair due to a broken screen, the phone became buggy and almost did not respond to clicks. The master explained in an accessible way what the problem is and what options are available to fix the damage. The repairs were completed quickly, in one day. The phone was returned in a neat condition, everything is working
See original · Русский
January 16, 2024
It's good that I found the e-group! The screen and protective film were changed within 1 hour. Everything is fine, well done, a pleasant craftsman. The protective film costs 2 times cheaper than in other offices. I am satisfied with the result. I hope that the screen will be safe and sound now, but if anything, I will know where everything will be fixed. By the way, it is very easy to find, since the network is all over Minsk. I repaired in Dana Mall, if you enter not from the main entrance, but from the side, on the right, then immediately to the left, there is an e-group repair window among other repairs. 👍
See original · Русский
September 20, 2024
If you want to waste your time and not have your order given to you, then you should contact these masters!
I left the tablet for repair, no one agreed on the repair period with me, although I immediately notified the master that I needed it urgently, but the receipt indicated a period of 14 days, although the master said that a couple of days. Then I called to clarify if my order was ready, but the phones did not answer until I went to the workshop myself, I did not receive an answer. On the spot, the master said that everything would be ready tomorrow. Great, but it turned out to be a little wrong. When I received the order, I discovered that it was not my tablet. We have been repairing another tablet of the same model all this time. They just don't have markings on the equipment they take in for repair. And no one has even touched my tablet yet, although when I asked about the status of the order's readiness, I called the receipt number.
And if suddenly your device disappears, then according to the receipt you will be paid 5 rubles, this is the cost of the product, taking into account wear and tear, according to the master
See original · Русский
August 20, 2024
My first appeal, they worked at the highest level and the phone was taken away and the substitution was given and repaired qualitatively. I was satisfied.
After a while I came to them for old times' sake
I asked them to make the phone earlier, the time was agreed that they would cope before 17.00 pm
As a result, they held me until 20.00
They couldn't glue the back cover!
In general, the phone was taken away
Well, I didn't see how the phone was under the case
That the lid was not glued to the end
I came to them again, I had a warranty left, they said that I needed to change the battery, so I allegedly had the back cover peeled off
Replacing the battery would cost 150 rubles
But since I have a guarantee, they will make me 110 rubles
They didn't give me a replacement
The master offered to do it at their branch, but in another workshop he called me and agreed that when the battery arrived they would dial me
Approximately until 17:00 pm
As a result, no one dialed me, I approached myself, to which I was surprised to the master, I said that no one had given him anything instead of Shabanov, Green was transferred to Momo
This is all to the fact that over time people improve, but here, on the contrary, they did not initially work for the client and now they are not very interested
It's a pity that such a good company has deteriorated so much
See original · Русский
1
October 6, 2024
I gave the phone for flashing, warning the master that the SIM card was still in the phone, to which he replied that it was okay. When returning the phone, they found that it was missing. Two days later, they called and said they had found it, but upon arrival it turned out that it was not mine. They replied to my claim that these were my problems and I had to restore the SIM at my own expense. The manner of communication with the central office was also very parasitic, it feels like their main goal is only to attract a one-time client and I was offered to personally deal with the problem with the master. Not a foot in there anymore, they demonstrated all their "charms" from the first appeal.
See original · Русский
March 1
Great guys) Fixed everything without any problems) Everything is on time) It's nice to contact such people) I'll bring my laptop to them later for maintenance!))) Thank you guys!)
See original · Русский
March 31
I approached them with the processor blade on the xiaomi pad 5. Three days of diagnosis, agreed, and two days later I took it away. The guys are working well, the information about the breakdown was conveyed from A to Z. The prices are average for repairs.I recommend it!
See original · Русский
January 28
Everything was done quickly, high-quality service, reasonable price, no cheating. Everything is as polite as possible
See original · Русский
March 27
I left my phone and tablet. The phone was resuscitated during the day, the tablet turned out to be unusable. It is worth paying tribute to the specialist, he honestly said that he could do it, but the probability of a repeat breakdown is extremely high. I recommend it to anyone who doesn't want to be deceived :)
See original · Русский
January 9
The advantages can be done in 30 minutes, however, when you sign up on the website or by phone, this does not guarantee that this recording will affect anything. For 150 rubles, you will receive a non-original display on your phone for 400 rubles and an overlay image on the picture.
See original · Русский
March 17
Thank you very much very promptly and clearly , we made the phone in 30 minutes and it 's ready and everyone is happy , thank you
See original · Русский
September 6, 2024
Where does such an assessment come from?! Are you screwed?
The service is terrible. For 2 weeks, the phone was cleaned, which was diagnosed there. Not a single call during this time. An erroneous SMS message about readiness. And the cherry on the cake is to pick up the phone. I rested on the sign for a technical break, from what time to what time it is not written, just a phone number that cannot even be reached is indicated.
The background was given a drowned phone for 2 weeks that everything was diagnosed there without even calls, this is already 2 times the phone sank. The first time I gave it to another repair. Everything was ready in 3 days.
See original · Русский
2
February 4
Pyaterochka, but in advance. Online order tracking doesn't work, or rather it does, but it doesn't make it clear what's wrong with the order. And if you have set a deadline for readiness, then observe or inform the client about the delay.
See original · Русский
July 17, 2023
Order D17271. Thank you for the high-quality, prompt work. Good and courteous service. I definitely recommend this service. There was a problem with the speakers, and all of them. I explained all the nuances in another service, they said they didn't even know what the reason was. Here, the person immediately assumed a possible problem in the contacts on the board itself and was right, and everything was done within 30 minutes) A person who clearly knows his business, if something is serious, then feel free to contact us. Thanks again and good luck!)
See original · Русский
October 19, 2024
Well done, they do everything well and quickly.Friendly and affordable prices Thank you for being there
See original · Русский
January 27, 2024
Today we applied for iPhone 11 repair. We were very satisfied, everything was fast, neat, and high-quality. Thank you so much for such a high level of service. The guys are really experts in their field and masters!
See original · Русский
January 17
We dismantled/mounted the phone screen, and did everything in about an hour and a half. Alexander advised on all issues and in principle I was satisfied.
See original · Русский
August 23, 2024
08/19/2024 I contacted this service on Timerezev for reasons of failure(?) a laptop (I did not see a gaming video card) was taken for diagnostics , an hour later they said that the repair would cost 700 rubles, to my question what was the reason, the answer was unclear , we will figure out expensive spare parts since the laptop is not cheap (although they estimated it at 200 rubles in the acceptance certificate) , but they knew the final cost , I refused and I paid 65 rubles for the diagnosis.
I am not from Minsk and the next day I applied for repairs at my place of residence , where I received a software repair for 80 rubles
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1
January 13
Good service, pleasant in communication. I applied to replace the cooler on my laptop, within 3 days we carried out diagnostics and replacement of parts, I am satisfied with everything
See original · Русский
December 6, 2024
The Dana Moll shopping center quickly fixed the phone. The protective glass was pasted as a gift. Everything works fine. Thanks!
See original · Русский
March 7
The screen in the Infinix smartphone was quickly and accurately replaced, and a protective film was applied to the Vivo smartphone. Thanks to the master at Dana Mall!
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April 12
The work speed leaves much to be desired. When replacing the glass (not protective), the case is slightly damaged, which reduces the cost of the device on the second-hand market.,
See original · Русский
January 26
Excellent service. During the day, we solved the problem with the new screen for my phone. Alexander, thank you very much!!!
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October 11, 2024
Battery Replacement
I am very pleased with the service rendered. The options were explained simply and clearly. The replacement itself was made in a few hours.
Friendly and courteous staff
See original · Русский
September 10, 2024
Thanks a lot to the master. I did everything at the highest level. Plus, the problem was non-standard and the master stayed at the workplace for an extra half hour for this. If you are reading this, then thank you very much again!
See original · Русский
1
April 30, 2024
The screen was replaced with a Samsung A50, and a protective glass was pasted on. We did it earlier in time than we agreed, for which we thank you very much. Efficiently, quickly and inexpensively (when calculating the cost of services, it turned out to be lower than agreed).
See original · Русский
March 11
I was waiting a long time for a spare part (camera), but several other services refused to repair me at all. It was replaced in 1 hour. Everything is great!
See original · Русский
February 10
Artyom was engaged in repairs. Everything is done efficiently and quickly. Friendly, attentive
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August 28, 2024
I contacted this service center in order to replace the speaker on my iPhone. The work was done professionally and on time, and a warranty was also issued. I would especially like to note Daniel's professional approach and friendly manner
See original · Русский
May 3, 2024
Good service, fast and clear. With the price, everything is more or less democratic, I did not take advantage of the discount for insta, my joint. And so, the people are nice, the phone was made quickly, they communicated adequately.
See original · Русский
August 2, 2024
Excellent service. I turned to them several times with various equipment and each time excellent service, fast and high-quality repairs.
See original · Русский
June 6, 2024
Yesterday I handed over the phone for diagnosis, they said that it would be ready today, to which they replied that it was not ready and I was not sure that it would be too by the evening, wait for an SMS, that is, according to them it was normal that I went the 2nd day that I was without a phone, although they said that it would be ready the next day, that is, not compliance with me an agreement , so they also say to pay for diagnostics , although the site says it 's free, that is, I'm disappointed, I won 't go there to make my phone anymore
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3
April 11
We were replacing the battery in the phone. Everything is fast and efficient. And the price is nice
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June 14, 2024
I recently contacted the E-group to replace the battery in my phone. Everything was done quickly and efficiently. Everything is working fine now. Thank you very much.
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March 27
I changed the batteries and the display in the iphone 6s, it was done efficiently and promptly! Thanks to the master!
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April 5
We replaced the screen on the phone within half an hour, quickly and efficiently. Everything is working with a bang! Thanks!
See original · Русский
June 24, 2024
Excellent service. Polite staff. They explain everything well and do the work on time. Convenient location of the service point.
See original · Русский