I have repeatedly used the services of this agency. Benevolence and good mood are in the atmosphere of this agency. Competent employees who know about travel firsthand. They travel a lot on the proposed tours and hotels themselves. I am sure that we will not turn here again for future trips. I wish the team good luck, success and prosperity!
We went on a trip from the Joy Tour company, the drivers took us quickly, there were stops every 3-3.5 hours, we went to Kabardinka, Gelendzhik. Anna, the escort, looked after everyone so that no one was forgotten at the stops. We waited for everyone to the last so that everyone could get to the store and to the sanitary zone. Anna is very friendly, we will be glad to go with her in the opposite direction.
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Татьяна К.
Level 4 Local Expert
August 22, 2024
Thank you, thank you guys so much for a great trip to Kabardinka. The drivers are professionals. Irina umnichka! Although we only ordered the transfer, we were very satisfied! Good luck and prosperity to you!
We went with my family to Anapa through the JoytOur travel agency. We were satisfied with the trip. Everyone was seated next to each other, as promised. The people coming in both directions were sooo polite. There were stops every 4 hours. The drivers delivered with a breeze. The feeling of working in a team))) We are grateful for your work!
I came to ask what kind of tours there are in Belarus. Suddenly Irina Wenzel began to reprimand me, as if I go every year, but not with them, supposedly she remembered me. And she remembered my husband. He says to his neighbor, "Do you know what kind of husband he is" (???) In short, she was rude to me and casually insulted my husband. I go on trips once every 10 years, not every year, Yes, we come to find out what kind of tours there are, but what's wrong with that? If this is annoying, put up an ad "Only those who will go come in. Ask - no entry allowed." Then it will be clear, otherwise how would you know? I do not recommend this travel agency.
We ordered a tour to Gelendzhik , paid for it , everything is fine , we specifically clarified the information about transport in advance, it was clearly said "you will have a bus Neoplan 2000"
Looked on the Internet what kind of device, everything was arranged by "CANNON". In the evening before the trip, they called and told us just the number of the car, as a result, we arrived at the landing , the same "Neoplan" with OTHER numbers arrives and the most ordinary Volkswagen bus arrives with the very numbers that we were told in which I will now drive for 25 hours as on a stool. The question to the organizers was directed "why weren't we warned about this??" to which the answer came: "We wrote to you yesterday in Viber the number of the car." 👏🏽👏🏽👏🏽
So tell me , dear heads of your organizations , how do you think I should have found out that I was going to take a minibus ❓❓❓
There is no air conditioning, people are sweating all the way, the heat is terrible.
It's disgusting , from the very beginning of the vacation , the mood is spoiled by the word completely.
Oh, and we also clarified the question about the seating. We are traveling as a family of 4 people, we were told that in no case will the family be seated. As a result, 2 people are traveling in a place and 2 more people are traveling separately. Thank you JOY TOUR for the high-quality organization of the trip❗️❗️❗️
Thank you very much to the drivers , they are very cool professionals in their field , there are no questions at all to them , they respond adequately to all requests. The trip was successful thanks to them.
So there is still a nuance about transport :
I read the memo that was distributed during boarding
I quote: "the organization has the right to replace the bus DECLARED WHEN BUYING A TICKET WITH A SIMILAR ONE"
KARL
A N A L O G I H N Y Y !!!
I have all.
How can you "JOY TOUR" call yourself a good travel company after all this?
In general, I do not recommend this office for organizing your vacation. People think 100,500 times before booking tours from them.
We used their services. A trip to Belgorod was required. The trip was important because the band was going to perform at the festival. Musical instruments, costumes.. It was also necessary to take everything with you. The service was provided at a high level. Everything was done on time, there was an individual approach. In addition, comfortable and safe driving.
We recommend it.
The service is at the highest level! I had all my questions answered before the trip, and there were a lot of them! I went on a shopping tour for the first time and was very worried. During the trip, we also answered all the questions that arose. I bought everything I wanted!) Super! I recommend it!
This is a complete trepology, not a company, there were personal situations when, upon cancellation of trips, they were notified at 9 pm, and departure was scheduled for Chernihiv, for example, at 5 am, the chatter is empty, there is no punctuality and respect