I read the reviews before the visit, but due to the shortest waiting period, I signed up for them. We took 40t.km on time, gave out a car at the agreed time, Denis the consultant worked with me, was polite, brought in my opinion complete information on working with the car, a 10 percent discount was a pleasant bonus. Upon arrival, I did not immediately realize that Hyundai was serving Gili, but the staff helped me navigate. The waiting area in the cafe is not bad, free drinks are offered right at the reception. You can't say anything about the service here, because you don't see it, in most centers there are screens that show the work process. In general...I can't say anything bad, it seemed to me that it was at least 4.5 years old. Of course, parking is too small, a lot of cars are occupied by a trade in, you can organize a trade in another place, because there is no place for the client to put a car.
By appointment, I came to replace the oil in the Jili Atlas engine about 2024.I warned that I wanted to pour Shell Helix Ultra 5w-40 oil prescribed in the manual. Upon arrival, I had to prove that the manufacturer himself recommends filling it, showing a photo of page 243 of the instruction manual. As a result, they did not have such oil available. Bravo, half a day has been wasted. Failure.
The only thing worse is in the Soviet polyclinic…
1. You're too late!
2. They did not warn in advance that they were not in time.
3. They never called back on the phone, so I had to go and find out.
As a result, I took the car only the next day!
On the phone, I also had to hear the manager's dissatisfied and irritated voice with phrases like "well, it's not my fault."
They say they are heavily loaded, it probably turned out when they did not have time to give the car back in time… It looks like a very bad excuse for a fool!
Everything is fine, but very slowly. The appointment is for 15.00. Arrived at 14.30. The manager promptly processed the documents. The car was handed over at 14.55. However, it entered the boxes only at 15.45. Instead of the promised two hours, three. At the request of the business owner - 0970 HK-7.
Excellent service, you can eat and drink coffee in the waiting area, consider new cars. Much cooler than other centers!!
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Д
Дмитрий
Level 3 Local Expert
September 12
Excellent service. I arrived at the appointed time, immediately accepted the documents, examined the car and took service. They even offered to wash the car. They were given out exactly according to the waiting time. All the replaced parts were put in a separate bag in the trunk. Special thanks to the employee of serves Karmazina A. Y. Dear management, please encourage this specialist. Despite the female gender, this employee identified a warranty case on my car. Now I will only serve there. I advise everyone.
3 hours did 2 and the car writes that up to 70km, I think it's not worth going to them, they offered to fix their jamb only on Wednesday (accessed 7.06.)
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Елена Лилия
Level 2 Local Expert
August 5
I called the service several times. I got on the manager Valeria. Consultation and customer orientation for 5+, answered all questions and explained everything clearly. I also asked if the window appeared early to get a call, and on the same day in the evening they called me back and picked a convenient time.
They quickly arranged and conducted the maintenance of my car.
While you're waiting, you can have a free coffee.
Overall, the impressions are only good!
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Андрей Шах
Level 19 Local Expert
July 14
If you want to waste your time, then welcome to Khmarinskaya 8. There is no punctuality in time. If you make an appointment for a specific time , the master picks up the car , but they take it to work after 2-4 hours .
The problem is systematic.