I read the reviews before the visit, but due to the shortest waiting period, I signed up for them. We took 40t.km on time, gave out a car at the agreed time, Denis the consultant worked with me, was polite, brought in my opinion complete information on working with the car, a 10 percent discount was a pleasant bonus. Upon arrival, I did not immediately realize that Hyundai was serving Gili, but the staff helped me navigate. The waiting area in the cafe is not bad, free drinks are offered right at the reception. You can't say anything about the service here, because you don't see it, in most centers there are screens that show the work process. In general...I can't say anything bad, it seemed to me that it was at least 4.5 years old. Of course, parking is too small, a lot of cars are occupied by a trade in, you can organize a trade in another place, because there is no place for the client to put a car.
By appointment, I came to replace the oil in the Jili Atlas engine about 2024.I warned that I wanted to pour Shell Helix Ultra 5w-40 oil prescribed in the manual. Upon arrival, I had to prove that the manufacturer himself recommends filling it, showing a photo of page 243 of the instruction manual. As a result, they did not have such oil available. Bravo, half a day has been wasted. Failure.
The only thing worse is in the Soviet polyclinic…
1. You're too late!
2. They did not warn in advance that they were not in time.
3. They never called back on the phone, so I had to go and find out.
As a result, I took the car only the next day!
On the phone, I also had to hear the manager's dissatisfied and irritated voice with phrases like "well, it's not my fault."
They say they are heavily loaded, it probably turned out when they did not have time to give the car back in time… It looks like a very bad excuse for a fool!