Yesterday, 08/20/2024, for the 2nd time in 10 years, they came and broke the lock of the electricity metering board, thereby causing damage to me in the form of the cost of the lock. Moreover, they left the pike open for plowing with a broken lock, which led to the contents being flooded with precipitation and the door swinging in the wind, which could lead to damage to my property in the future and unhindered access to it by unauthorized persons. Legally, these actions are classified as damage to other people's property and hooliganism. From the experience of past interaction, I know that they will say again that we arrived and everything was open. But this time there is a video from a surveillance camera and I will not leave it to them like that. It is unacceptable to break someone else's property in order to climb on the metering device and replace the seal on the "access" button. Last time, it rained for a week while I was on a business trip. At least this time I'm leaving a day later than their arbitrariness. I hope the leadership of the Ministry of Energy reads the reviews and will take action against the employees, compensate me for the damage and apologize before my return from a business trip. Otherwise, I guarantee an application to the police department and judicial recovery of damages.
During a planned power outage in Fanirol, SMS alerts are not always sent to specific addresses. And if the message is sent, then an hour before the scheduled shutdown (from 9.30 to 16.00) - this is almost the entire working day. Why not in advance? Construction work is underway on the site, planned in advance, and employees have been hired. In fact, the working day turns out to be disrupted ...
Treat your work with more responsibility, dear employees of the Dzerzhinsky section of the RES.
Good staff, polite treatment. Everything is done quickly and accurately. They explain all the details well for the not very smart. Good luck with your work!
This is some kind of horror! The dispatcher's phone is not picked up, although a call recording is visible.The lights are often turned off in D.Small Gorokhovishchi, and because the village is located on the very outskirts, they do not want to go.And as a result, when you get through from different numbers, you say that there is no light for 1.5 days and that TWO DISABLED people live in the village
THE FIRST GROUP and small children.And that we have a house with electric heating where small children and a DISABLED person of the FIRST GROUP live, they still do not want to go.And when the second day comes and you get through to them, you ask them to come fix the lights in the village, they talk to each other on the phone, say maybe we'll come in an hour.And the male dispatcher answers as soon as they are free, they will arrive immediately.
This is not an organization, but a wild horror!!! Phones are not picked up, the time of turning off the lights during scheduled work is not observed. I believe that the relevant regulatory authorities need to conduct a serious check and restore order in the work of this underorganization.
Good day. In recent months, electricity has often been cut off for the whole day, which is not notified. They refer to a planned shutdown. It is unclear why so often. After all, residents remain without heating and water. And the elderly, too.
If you have a choice to make services from this organization or contact others, do not even hesitate to go to others. Complete incompetence, non-compliance with deadlines, no information about the progress of the work, the authorities do not pick up the phone, One window does not know anything, It would be possible to put 0, would put, if possible, avoid this place.