Dvs Video
70 reviews
August 26
In April, an employee came and explained that they wanted to put a second camera at the elevator for free, that they were collecting signatures.
As a result, since April, I have a service fee in my wallet)))) I called and asked how so? And where is the promised access to the cameras?? And where is the camera itself?? They said they didn't get the right number of signatures...
I went online to see how the camera works... and it doesn't work.. since April.... black screen, there is also a black screen in the archive. I called, they said they would come to see what happened. A week later, she called again, asked when it would be fixed?? Call me in a week... And what am I paying money for? There is no service, the camera does not work at my entrance (and I don't need cameras at other people's entrances, as it were)....
They called again, said the specialist was leaving. Interestingly, there was a specialist, but there was a web on the camera and no one even touched it..
As a result, a month later, the camera was repaired and access was restored.
See original · Русский
5
1
September 27
The cooperation of our entrance with this "organization" began several years ago. Almost at the eleventh hour of the evening, young people began to walk around the apartments and introduce themselves to the management organization. There was no clear response to my request to clarify what kind of organization this is (we do not have the concept of a "management organization" in the legislation at all). After the third visit, when I heard the ultimatum "Open the door!", I dialed 102. The visits stopped. Later I found out that the "management organization" is just a video camera installation company.
About once a year after that, young people came to the entrance again, but they behaved with restraint and left after the first refusal.
But today, at seven o'clock in the evening, a certain young man walked through the apartments again, who, like many, only clarified (under a signature and indicating his full name) that the noise would not interfere, but did not clearly answer my question whether I would pay something. The answer was: "Not at first" - "And then?" - and then silence. I still did not understand the purpose of his visit. On weekdays, repairs can be carried out by law without asking the tenants, but at a certain time. And here, for some reason, I need to sign on some crumpled piece of paper, where I could only make out the words "maintenance" and "consent to verification of personal data."
It was unpleasant to communicate with him, the tenant's refusal to sign was unknown, which the person considers "disrespectful". When I asked how respectful it was to start cooperation with deception (to come in the dark and introduce yourself as some kind of management organization), there were insults and indignation.
I was not too lazy to find out who is visiting our house for the first time. I will keep the situation under control, and if "only 4 rubles are included in my salary, even pensioners pay, it needs to be done!", I go to the RCC, cancel the contract concluded without my participation, and write a claim demanding the refund of the amount withheld.
See original · Русский
4
July 15
It's just a pure water divorce. The cameras have been out of service for about a month. I called the operator and they said they would fix everything. It's been a month now, and the servers are still not responding, but it's "not their fault," as they say. But the payment is stable for the use, which in fact does not exist.
And one more big THING - read the contract carefully when signing it. If you want to terminate the contract for FREE, you have to wait a year from the moment of signing, otherwise you pay a certain basic amount specified in the contract (about which no one says a word at the conclusion of the contract).
See original · Русский
4
1
February 16
We signed a contract, explained everything in an accessible way, the cost is inexpensive and the service almost immediately justified itself. When leaving for the country, they forgot an instrument on the bench, almost new. When we returned, of course, there was nothing. Well, the cameras found the misappropriator of property (criminal liability if anyone does not know). I definitely recommend the company!
See original · Русский
4
8
July 4
They don't do maintenance from the word at all. Constant problems that take weeks to fix. There is no access to the system for several months a year, but money is taken from residents regularly and stably! Nowadays it is more profitable to install your own cameras than to pay for installation and then every month for maintenance, which is not there!
See original · Русский
5
2
April 12
Incorrectly provide information (the employee does not clearly respond, apparently so that it would be hard to hear on the record and nothing could be proved), does not talk about all the conditions + psychologically hurries. According to which article does not the owner have the right to sign the contract?
The consultant also informs incorrectly, and does not answer questions clearly. She asked several times if there was a camera in the parking lot on the back of the house, to which an indistinct answer was received "yes", only once on the third added that records could be requested from other houses if necessary. Attention here - today our house was specially bypassed, the camera hanging on the arch is good if it covers at least a third of the parking lot + the camera on the next house (one entrance) will not capture another part of the parking lot, and there are no cameras on the house across the street at all.
Now the question is - why the deception? So that you can then get a fine from the customer for terminating the contract? But what about the performance of services on your part?
See original · Русский
7
2
February 27
The cameras in the house on Azgura Street 1B were installed more than 2 years ago and only now the moment has come when we would like to see the archive from the cameras. Since at the beginning of February, we were hit by a car and left. We started contacting the company, it turns out that for technical reasons we cannot view the archive online either, but we were assured that everything will be fixed soon and you will be able to watch everything. A specialist in Viber writes that there is no archive for that period, since those problems and cameras are not being written, and that tomorrow (28.02) they will fix it, also contacting another specialist by phone, they assure me that the cameras were fixed yesterday (26.02), but the application does not work and view the cameras We can't. Based on everything, the cameras have not been working for more than a month for sure, but have they been working at all all this time? And who will be responsible for everything? I do not advise you to contact this company, DECEPTION is everywhere!!!
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9
October 11
They have no advantages!!!
They do not sign contracts with the owner of the apartment with anyone who opens the apartment door!! They do not give you the contract to read, in order to terminate the contract you need to pay a fine in the amount of 12 monthly payments, which they do not warn you about!!! What kind of organization does not give an answer !!!!
Scammers!!!
See original · Русский
2
February 20
Scammers in their purest form have insured themselves very well by drawing up a very thoughtful contract.The guys go around the apartments and offer to pay a one-time amount in the region of 5 rubles for the possibility of recording access on a video surveillance camera, which the residents put up for their money.Finally:a fat comes in, which indicates a monthly payment for a year, and in order to terminate the contract, you need to pay 130 rubles, Therefore, in order not to fall for such scammers, it is better to drive away all these comrades who walk around the entrances with offers
See original · Русский
12
1
January 24
A specialist came with a request to sign a permit for the installation of video systems, the permission is that the residents agree with the installation work and agree that the work will not interfere. No sales or service offers were announced . As soon as he received the signature, he began to talk about how we can use their video systems, that the contract will be concluded after installing their system on the entrance. Deception and fraud , it turns out that the paper on which signatures are taken is a preliminary consent for installation and use . People are tricked into signing a contract and paying for a service they don 't need . At the same time , they are not confused by the fact that the signature is put by a child living in a cartier .
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16
17
November 3, 2023
They conclude a contract not quite honestly. After a while, you realize that the speech of a specialist is thought out from beginning to end. At first they say that you sign a consent to carry out noisy work and you will not pay for the work, while pointing to the clause of the contract.
Then, after carefully reading the contract, you realize that you have agreed to maintenance. It says here you signed what you will do. But in October, a new amount of 18 rubles is put up, it turns out that under the contract they have the opportunity to carry out more modernization of cameras. That's all right. You come to terminate the contract - and the termination of the contract with a fine !
Another unpleasant moment is that it turns out that their specialist comes to you with a dictaphone. They keep all the records. The recordings of the specialist's voice are very hard to hear because of the noise and crackling, and your answers are clearly and clearly full name, address especially. It is clear that in court records obtained in a hidden way are not considered evidence. But you can see the calculation that there are not such huge sums to sue them.
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19
20
February 19
a great company, they work conscientiously and honestly, sometimes I go into the application to see if there is a parking space in the yard, I advise everyone, and the price for services is acceptable.
See original · Русский
3
2
January 22
I join the outraged reviews. Pensioners are verbally told some conditions, they sign, but in fact quite another. And additional amounts appeared after half a year for some kind of modernization, and it is impossible to terminate the contract before 12 months, and the subscription fee is higher than originally announced. It's a shame that my mother was deceived.
Given the number of negative reviews, it's time to contact the Consumer Protection Society.
See original · Русский
13
17
July 4
Pleasant staff, high-quality installation, reasonable prices. I was satisfied, I gave you a great rating. And observation helps, recently we managed to capture the hooligans at the car.
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2
4
February 7
Very poor provision of video surveillance services. Probably they have dialed a lot of subscribers and the malfunctions are not being monitored. When you call them, the problems are fixed within a few days. And if something happens during this period, you will not have any information, and it turns out that there are no sanctions against them. At least a reduction in payment for the time of absence of the service. In short, I really do not recommend their service to anyone.
See original · Русский
7
16
March 18
We used the services of this company as "new settlers", now we are fully living in a new place, without worrying that anything will happen to our property. And even if it does, we will be able to protect our rights with the help of cameras from this company! Thanks!
See original · Русский
1
7
January 29
They were tricked into signing the contract, as in all the cases described below. they take advantage of the fact that no one will read three sheets of the contract carefully . after a year of payment for it is unclear to whom the necessary video surveillance sent a letter asking to terminate the contract. after a month of waiting, I called - they said that they had not received the letter))))) you'll have to lose half a day and go to terminate the contract
See original · Русский
11
17
March 24
Excellent video surveillance cameras, online access is good, the archive is provided on time. It's very good to work with them, I liked everything
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2
5
April 18
Hello! The campaign is terrible, it is not clear who they are signing contracts with (this applies to my personal situation) Since the contract was concluded with a tenant who signed the contract without my consent (and I am the owner of the apartment)
See original · Русский
4
2
October 19, 2023
They work incorrectly, they cheat, I see it from the reviews and I got caught myself. I thought I was signing a consent to carry out noisy work to install new equipment, and then it turned out that I signed a contract. Then I was surprised to see that the receipt for utility bills included online viewing from cameras, although I do not need this service. The cameras are placed so that you can only see a piece of the platform in front of each entrance, for me it would be better at the elevator to see mailboxes, as well as vandals and lovers of urinating in the entrances
See original · Русский
17
21
June 30, 2023
Навязывают обманом старикам-пенсионерам договора, ходят по квартирам и говорят просто делаем опрос, а потом в жировки суммы капают. Папе, которому 90 лет и плохо видит, сказали ничего платить не надо и дали подписать возмездный договор, потом в коммунальной квитанции выставили счёт, был гипертонический криз. Я обращалась к вам, звонила, вы ответили надо читать договор вот и все. А ответы на отзывы вы даёте конечно красивые, только это неправда.
22
11
September 9
I have seen from my own experience that the organization is useless! The cameras did not work for three days and, of course, during this period, the car was intentionally damaged, which, by the way, was parked Without violating parking rules. When contacting the "specialists", we received an answer; "for technical reasons, there are no records." So think about whether it's worth it or not!?
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3
February 15
Excellent CCTV cameras, online access is in good working order, the archive is provided on time. It is very good to cooperate with them.
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4
5
July 3
Pleasant company, I am satisfied with the work done and grateful. The cameras have helped a lot just recently and it's great!
See original · Русский
1
3
January 23, 2023
Отличная компания. Лучшая в РБ! Быстрый, качественный монтаж видеонаблюдения, низкие цены, дальнейшее обслуживание по низким ценам.
Индивидуальный подход к каждому клиенту. Им можно доверять!
19
18
January 29
Video surveillance has been connected, the cameras have not been working for a month. It is useless to call support, they stupidly redirect to those specialists who constantly postpone deadlines. I do not advise you to contact here
See original · Русский
8
13
December 17, 2023
In general, the main thing is to read the contract. A representative of the company came and asked me to sign the contract, I did not understand anything and signed it. But I caught myself in time, the next day the contract was terminated without any additional payments
See original · Русский
11
4
July 5, 2023
ул.Руссиянова, 27/2, второй подъезд, 28.06.2023 г. был загажен пол лифта полностью. Я, пенсионер, живу на 6 этаже, у жены больные ноги, с нами маленькие внуки. Оказывается, камера в лифте не работает, для декорации, когда я обратился в офис, чтобы найти виновного. Работает только перед подъездом, зачем она мне? Детской площадки нет, только стоянка авто, у меня нет авто. За что я плачу каждый месяц 4.07руб. Полный обман.
13
12
July 6
I liked your company. Excellent prices and fast installation process without any problems. Worthy!
See original · Русский
1
5
April 27
The organization absolutely does not fulfill its obligations. I have been unable to fix technical problems with online access for several months now. The excuses "there is no access to the room where the equipment is installed" indicate an extremely low level of professionalism. I do not recommend it! And the cameras are terrible, I would have known what an image is, that even under the entrance you can't see the license plate of the car - I would never have signed the contract. Avoid it.
See original · Русский
5
1
July 14, 2023
Никому не рекомендую эту организацию! Каждый месяц проблемы с видеокамерами на подъезде. Всегда отговорки находятся и абонентскую плату не снимают. В лифте не могут починить камеру после замены лифтов( уже 2 года). Дозвониться невозможно-слушаем автоответчик 5 мин.и сброс,на данный момент месяц камеры не работают.
12
11
July 27, 2023
Установили нам бесплатно новый домофон. Теперь есть камера на входе, можно открывать приложение и не доставать ключи открывать дверь.
Бесплатный ключ дали, но он и не нужен с приложением абсолютно ))
Спасибо)
21
8
March 19
I advise you to do it quickly, efficiently, profitably and very conveniently.
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1
6
February 12
The service is disgusting. The technical department is not working. The cameras do not work from the moment they are connected, and the staff feeds you breakfast.
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6
13
August 16, 2023
Полный обман, подписала организация под нашим именем договор, с нас в жировки снимают деньги, обратились в милицию. Не видитесь на такие уловки....это МАШЕННИКИ!!!!
14
12
June 7
Excellent work on your part, organization, responsibility. And the cameras help out a lot. Thank you for your work.
See original · Русский
1
4
November 30, 2022
ПРЕКРАСНАЯ ОРГАНИЗАЦИЯ!!!! Если бы не онлайн доступ к камерам, то я бы не нашёл свое обручальное кольцо которое уронил когда заберал сумки с машины.
Хочу поблагодарить менеджеров которые порекомендовали мне данную услугу и я не жалею что подключился!)По качеству камер даже было видно как и куда оно упала. Спасибо!!!!!
19
14
July 5
I have no complaints about the company's work and installation. Everything was done perfectly, conscientiously. That's the way it should be.
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1
3
September 28, 2023
Video surveillance cannot rest for two weeks, at the moment I am not satisfied with the service, the repair deadlines have not been indicated
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6
11
August 9, 2023
Установили Умный домофон, очень нравится, приложение и камера работает исправно. Советую всем :)
18
4
December 6, 2021
Огромное спасибо, что помогли найти виновника ДТП, который разбил мое авто ночью. Автомобиль еще и в кредите был.
Я 2 ночи не спал, а потом вспомнил, что у нас видеокамеры есть.
Вот так бывает, не знаешь когда они пригодятся!
Успехов вашей компании, буду рядом еще и лично заеду отблагодарю!
Отдельное спасибо специалисту (который передал нам видео и помог по камерам определить номера преступника).
17
10
February 14
We scratched the car, thanks to this company, I found the culprit
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4
3
August 4, 2023
Рекомендую. Все работает, хорошая техническая поддержка. Не пожалел что подключил
16
6
May 4
Cameras are more or less around the city, the rest are worse
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3
February 15
Thanks to the company. I lost my wallet, looked at the cameras and found the person who took it. All cameras are working properly. Respect 👍🏻
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1
4
August 25, 2022
За июль-август нам два раза поцарапали машину. Благодря вашим камерам и услуге Онлайн-доступ, совместно с ГАИ нашли виновника! Спасибо за вашу оперативность!
17
8
January 18, 2023
Ответственно подходят к своей работе. Обращались по поводу установки системы видеонаблюдения на дворовой территории нашего ЖК. С работой справились хорошо. На обслуживание также с ними договор заключили.
16
9
December 24, 2021
Я вообще не понимаю, как без помощи камер можно было бы найти преступника, который украл у нас часть мебелти пока мы разгружали авто.
Спасибо вашим ребятам, которые быстро выгрузили нам видеоархив и по горячим, так сказать, следам мы быстро его нашли!
Спасибо ДВС ВИДЕО
14
8
September 1, 2021
Изначально не хотел и не видел смысла в камере. Но после установки, копченые синигалы (которые постоянно тусовались с пятницы на воскресенье на подъезде, мат перемат и обоссаные кусты,) исчезли.
На любые замечания соседей не реагировали, когда им указали на камеру- все решилось.
Если сделаете онлайн просмотр- добавлю звезду. Хочнтся за ребенком наблюдать на площадке.
12
3
January 19, 2023
Обращалась по части установки системы видеонаблюдения в доме и придомовой территории. Справились быстро, качественно и за адекватные деньги.
11
4