The door was urgently needed. Everything was done quickly and efficiently in 2 days, bravo! Thank you for your understanding and professional approach!
I ordered the doors to the new apartment. I really liked the work of the staff, they picked up the doors suitable for the design of the apartment, all the fittings. Everything was made within the specified time frame.
They don't put customers in anything, just to sell. Almost 3 months have passed since the door was ordered.. and it still hasn't been installed. And this is just one interior door. The support service can't say anything intelligible at all. Apparently they have collected orders, but they cannot fulfill them.
This enterprise should be called "Door Hell". If you have a production period of up to 90 days in the contract, then the doors will be delivered on the 91st. The installation is quite a quest. It's better not to mess with them at all. My parents ordered the doors in August, they haven't been installed yet. I do not recommend it to anyone, spoil your nerves, waste your time.
We arrived for the measurement and for the deposit literally the next day, and then the same story began, as in all the negative comments below: you need to call and beg for the delivery of the material yourself, and there is nothing to say about the installation at all. A month and a half and dozens of calls have passed since the contract was signed and the materials were brought. As a result, the master came and said that he would not do this, look for another one.
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Continued
After 2.5 weeks, the master arrived and did it: crookedly, obliquely, with gaps
I bought doors here. We discussed the design with the consultant. The measurer measured everything. Then the guys brought the finished door and installed it. It looks stylish.
I choose the front door to the apartment. The manager girl very politely held a consultation on the choice of the door, told and selected the most convenient door for the price, took into account all the wishes from the color to the fittings and possible payment terms. There are also services for installing a new and dismantling an old door.
The place is disgusting, the quality of the doors is 0, I will never recommend it to other people, the male employee who was there is still a boor. It was impossible to wait for the master, the door turned out to be defective, the issue was solved for almost a year. The main thing for them is to cut down the dough
New apartment-new door. They chose a white one with a mirror on the website, and saw it live in the salon. And they fell in love. Thanks to the manager: I promptly placed an order with installments from the store. True, the delivery time is 45 days, but it was worth it.
The managers of this company provide very good advice. At home, the measurer Alexander calculated the exact cost. The installer installed everything very carefully. I will recommend this company to my colleagues, acquaintances and friends.
I am very pleased with the work of the guys.
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Александр С.
Level 7 Local Expert
October 16, 2024
I am very grateful to the Door Paradise store for the excellent doors! Large selection, reasonable prices, fast delivery and high-quality installation. The doors look great, I am very happy with the purchase.
Hello. The store and its staff are generally doing very well. Everything that happens next is a nightmare!!!, Brain drain. The front door was not brought with a panel . They promised to change it on the spot. The process took almost a week. They promise to come and don 't come . No one lives in the apartment, so it is very expensive, a lot of time is wasted and not only. They promised to speed up the installation of interior doors for this joint, and I was satisfied with that. We received a call from the customer service that the doors are ready and they want to make a delivery. I explained that there is no storage space and I am ready to accept the doors only a few days before the installation. Everything seemed to be agreed, but as soon as the doors were in the apartment and all the arrangements were paid for, they disappeared! The girl from the service department communicates tenderly, not adequately!!! He doesn't know anything about the agreements and who could promise me something doesn't know. Still, I somehow persuaded him to set the installation date. (It was very important for me to be able to plan the work of the furniture installation team.) A two-person team was appointed to speed up the installation. On the appointed day, neither the team nor the service did not call. Personal time, work, and all plans are broken again. .When I got through to the service again, one deception. The crew's car broke down, and it's probably not necessary to call! About an hour later, they called back and appointed a new installer for the day after tomorrow. The installation took a day longer because there was no one in this wonderful company to bring and replace the curved bar. In the process, it turned out that this wonderful company does not have its own designers! I don't think there are any delivery machines either. All the time I was trying to find a common language with the service, I asked for the management number, but the information is very secret! They promised that the management would contact me, but the miracle did not happen. As a result, a lot of time, nerves and financial costs were spent! I do not recommend contacting this terrible firm "door paradise"!!! "Door Hell" is their true name.
I ordered the doors to the children's room from them. Everything was delivered on time. In integrity and safety. The quality is good, we like it. We will order more, as we will have to repair at the cottage. Thank you very much, you have never regretted contacting this particular company.
We ordered the doors, promised to install them within 30 days, a deception. They lick it in the salon, promise, the measurer will come the next day for prepayment, then the fun begins. "Door hell" nerves, time. I do not recommend it
We were in the salon at two addresses, the consultants liked Mayakovsky very much, they were polite, they told and showed everything, they were not competent at Kamennogorskaya, they could not consult properly and were misled on some issues
Save your nerves and time. I would never recommend this organization to you. They promise in words one deadline, but in fact they postpone it for 2 weeks every time. The terms of the contract have already come out, but they are not moving.
I decided to update the door to the hall in my apartment. The old one has already become completely unsightly. I ordered a new door here. A very beautiful door was delivered. Installed.
I contacted this salon in the Uruchye market on a specific issue: it was necessary to put one door into the living room instead of an arch. Manager Vyacheslav competently helped to choose a similar, almost identical door, as in the rest of the apartment. I bought an All-inclusive service and am satisfied with the result. Special thanks to the installer Andrey. I recommend.
We turned to this store in order to choose the front door to the cottage. The employees were very attentive, helped to choose a high-quality door and at the lowest price. The production dates were met, delivered to the address on time. We were very satisfied with the price and quality. I recommend.
I applied to Door Paradise LLC for a new front door. The staff provided an individual approach, recommending the ideal option to me.
The door was installed professionally and efficiently. It is durable, reliable and perfectly insulates the house.
The most disgusting salon that can be! The service is at the lowest level!!! If you want to pay for the doors, be prepared that all delivery and installation deadlines will be delayed for a long time! They will feed you breakfast and tell you that a team will arrive soon and everything will be installed, but in fact, there will only be continuous postponements for a week or two.
You will be deceived by all deadlines, and no one will tell you the real deadlines! But they will only say that the brigades are busy and many are on vacation.
I was looking for interior doors to my apartment. I really liked the assortment on the website and in the store itself. Polite, attentive staff. Everything was explained in detail and prompted
I ordered 5 doors, we brought them up to the floor and it's a pity that we didn't check their quality. After installing one of the doors, I was amazed and upset by the quality of the eco-veneer, it turned out to be a film. I thought to return the 4 doors and order better ones. but we decided to leave the tc. the same ones, but with a thicker film, are 100 p more expensive. After unpacking the remaining 4 doors, defects were found in 2 of them, mechanical damage that was in production. A film has burst in one door, and there is a scratch on the other. I was also blamed for all the calls to the call center, as if we had done it ourselves. No one is going to do an examination of this marriage. Although everything is easily provable. It's very unpleasant. Indeed, after the payment, no one will talk to you.
We were doing repairs with my husband in a new apartment and it was decided to change the interior doors. When choosing a company for the manufacture and installation of doors, we stopped at the Door paradise. And you didn't lose it! The master took measurements of the doors quickly, even received a consultation. You can pay in cash, non-cash and by installment card. They were manufactured and installed quickly and accurately. My husband and I were satisfied.
Having chosen which door I needed in advance, I came to get it. The store is quite large. I asked the consultant about the door - he led me without any questions to the one I wanted. They quickly issued all the documents for her, they also offered to deliver her home, but I refused. The quality of the product is excellent, does not creak and does not play. I recommend
We decided to renovate the house with my wife. And what kind of repair, if you do not upgrade the old Soviet doors to modern ones. We ordered modern doors here. The measurer measured everything. The manufactured doors were delivered to our house. The doors were installed. Now our apartment has been transformed.
The most disgusting service! According to the terms, they promise one thing, but in fact quite another. Time is being delayed, all deadlines are constantly postponed, and as a result it may take months. For them, the main thing is to sign a contract, and after that it will begin, then they will throw and throw you. A one-time company. I will never order doors here again! And I will not recommend this company to anyone.
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Мария
Level 4 Local Expert
January 16
I don't recommend contacting anyone here if you value nerves. The contract was signed on 08/29/2024. Today is 16.01.2025. The doors have not been installed. The delivery time of the doors was delayed, but it was not critical. I waited 2 months for the installation. When the master finally showed up, it turned out that he would not install anything, as he did not like my fittings. He behaved rudely. I tore open the hardware packages and threw everything away. Then suddenly he began to accuse him of stealing his instrument, threatened the police, insulted. Although the tool was in his car... I still haven't been offered another master, the phone is being reset, and there is no answer in Viber. As a result, six months have passed, and the doors have not been installed. I'm currently looking for an installer on my own.
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Алена Галкина
Level 18 Local Expert
October 6, 2024
This store offers a wide range of doors that can be selected for every taste and budget. I purchased the front door and immediately ordered its installation.
The delivery was carried out quickly, and the installation was carried out accurately and efficiently. The door turned out to be of excellent quality, I am very satisfied with the quality of the services!
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Anna P
Level 4 Local Expert
October 3, 2024
Only negative emotions from this company. The measurer will be sent to you immediately in order to take the order faster, they will say at the measurement that it takes a month to manufacture doors so as not to scare the customer, but in fact, after signing the contract and taking the deposit, they disappear from the radar and cannot give any accurate information about the order. We have been waiting for MORE THAN 2 MONTHS for the door! They repeatedly called and clarified when they would be delivered, to which the answer is always the same - they are not ready yet, we are not to blame, this production takes a long time. A convenient position, take the money, and who is responsible?! I will not recommend this company to anyone. During the entire repair period, only these people let us down and left an unpleasant imprint. Definitely in an emergency.
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Мортеза З.
Level 4 Local Expert
November 25, 2024
Unfortunately, our experience of cooperation with this company turned out to be extremely negative. At first, the measurer quickly came to us to place an order. During the measurements, we were informed that the manufacture of doors would take about a month, so as not to scare off the customer. However, after signing the contract and making a deposit, the company disappeared, and we could not get any specific information about the status of our order. We have been waiting for the door for more than two months!
Despite numerous calls asking for delivery dates, the answers remained the same: "The doors are not ready yet, we are not responsible, as production is delayed." A convenient position is to get money and avoid responsibility. We were also told that the measurer would arrive only 4 weeks after the doors were delivered.
If the company does not have the ability to fulfill orders quickly, why accept so many applications? Quality is more important than quantity! I can't recommend this company to anyone. During the entire repair period, they were the only ones who let us down and left an unpleasant impression. Definitely blacklisted.
We were doing repairs with my mother and it was decided to change the interior doors. It took a long time to choose, the choice is huge everywhere. As a result, we settled on this company. They were chosen based on the service and quality of the product. And you didn't lose it!!!The measurements were taken very quickly, and we even received a consultation. You can pay with an installment card (there are not always available funds).They were manufactured and installed quickly and accurately. Mom and I are happy!
We bought doors on Mayakovsky 24, polite and competent staff. We were consulted and offered options based on our requests. Everything was done within the agreed time frame. I recommend it!
I ordered doors with a mirror here. They look incredibly unusual. When they brought it and installed it, we decided that we wanted the same in the other rooms. I liked that the store provides installments of up to 24 months. It is very convenient, especially when you buy several doors at once
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Ксюша Новаковская
Level 4 Local Expert
November 2, 2024
An irresponsible company that doesn't even value its reputation. 4 months after the conclusion of the contract, the doors were not installed. All deadlines have expired. When we called again with a request for installation, but we were told to wait a little longer, I promised to leave negative feedback and recommendations to their company, to which the SERVICE DEPARTMENT specialist replied: "Leave it. It's okay." Indicative customer orientation. We will sue them. I advise you to avoid this "Door paradise".
A great store. A huge assortment of taste and color, good work of the staff, who does not just want to steal money, but actually helps the buyer with the choice. As well as excellent delivery conditions, I advise everyone!
We ordered the door to the sauna at the cottage. The assortment surprised and pleased. Many models are offered to be made to order.We chose from what was available. The delivery is timely, the price is adequate.
The store was pleased with an excellent choice and high-quality service. The purchased entrance door fully met the expectations in terms of strength and design, I recommend it!
I bought the doors, everything is OK. Satisfied. The doors are good, the quality is normal. The prices are reasonable, the service is excellent. I recommend it to everyone!
We bought interior doors. We arrived and made our choice thanks to competent consultants. For which I am very grateful to them.
2 days later, at the agreed time, they arrived and everything was installed for me.
My family and I were very pleased with this company
Very good prices for entrance doors, and not far from the house. We ordered it, but before that we chose it for a long time. Lucky or they always do-they did it very quickly and installed it. The door is good and reliable.
We bought interior doors. A large assortment, polite consultants who helped make the choice. We arrived at the appointed time, carefully installed, and removed the garbage. I recommend.
We purchased interior doors made of solid alder. The store has a large selection of doors and consultants helped to decide. The delivery is fast and accurate.