Good afternoon. Today we have an entrance door installed. Thank you very much. The door is just great. The choice of the door was suggested to us by specialist Anna Valentinovna. She is a very pleasant and qualified specialist. Anna, thank you very much. According to the deadlines, the door was ready even ahead of schedule. Immediately the next day, we were contacted by specialists in the installation and installation of the brothers-in-law. And special thanks to them. The work was also done very quickly, accurately and efficiently. You have a good team. Good luck to you in your work.
All the joy of buying doors ended after installing the door, with the appearance of the first frosts (-3 degrees), when in the morning on the doors (ATTENTION) with thermal rupture, I saw accumulated condensate in the morning. Of course, first of all, I photographed everything and sent it to the manager with whom we signed the contract directly.
And that's where our fun life began with the proceedings, what's wrong with the door, the installer came to us, removed the foam from the bottom of the door, changed it, everything should pass (did not pass). The next thing that the employees of this beautiful store referred to were the slopes, which, according to them, we allegedly did not have (we had rough slopes, everything was insulated and tightened with glue, the photo is attached in the review, how the slopes looked before the portal was installed).
Then we were already waiting for the portal, which we ordered together with the door. But even here there was a jamb, the portal (slopes) comes to us, installers come and then it turns out that the slopes were not measured that way and they are small for us. Well, okay, the human factor, no one swore, they agreed to wait another month so that they would come in the right size.
We waited for our slopes (portal), installed, and re-foamed everything well. My husband and I hoped that after that everything would finally be fine and the problem with the doors would be resolved. Because I'm sorry, but the door was not 1000 or even 2000 thousand rubles white to close my eyes to what was happening.
But no, I get up again in the morning and condensate again, and I ask you to notice that the maximum frost on the street is still reaching the -5 mark, and what will happen next ..... And then I realize that I need to somehow radically resolve the issue, I write a registered letter, a claim.
I am sending the photo back to the store that the problem has not gone away. To which, after 1.5 hours, they tell me that we seem to know what the problem is. It's you who use the door the wrong way, the humidity in your house is not the same, there is no visor. When we arrive, we will show you and you will understand everything .......
In general, at this moment I understand that they are just hanging everything up and trying to push all the responsibility onto us.
No one came to check the door with a thermal imager for the quality of the insulation inside, although they said that just wait, a representative from the factory will come and measure everything. He arrived, but without this device, he waved a leaf there. And in the end, as it turned out later, it turned out not to be a representative of the factory where the door was made, but the director of this store.
The door installer came to measure the room for humidity, to whom the device was inserted and he read the instructions on how to use it in front of me. Well, you know..... He came to me with this device when I called the director and said that I called the consumer protection hotline and they told me that you should send me a written opinion in response to my claim, and by that time 7 days had passed and they didn't really move to do anything. Having heard this and the terrible word CONSUMER PROTECTION. So he sent us a door installer with a device that he is holding in his hands for the first time.
Regarding the lack of a visor over the front door, when my husband and I came to order the door, we stipulated at this point that the visor would be in the summer of 2025, can we change the door now? Or wait for the visor
To which the consultant replied to us: Of course, she won't be hurt in any way until the summer! It's okay, don't be afraid to order.
What do I mean by all this, if there are suddenly any problems with your door, do not expect them to somehow take responsibility for it. No one needs it there.
Therefore, my advice to you is to avoid this store, it is better to contact those who take responsibility in situations not only when everything is fine, but also when PROBLEMS arise!
They're putting all the blame on us at this stage. We will continue to contact the authorities, call the sanitary station, so that they measure the humidity of the house for us, because representatives of this store measured it incorrectly, I was convinced of this when I called the hotline of the sanitary station and they explained to me that the temperature outside should be below 5 degrees, you need to measure it at a certain angle, photo, how we measured it, I'll attach it here.
I came to the salon and was very pleased with the courtesy and customer relations!
Vyacheslav, the manager, explained everything in an accessible way and gave clear recommendations regarding my case with the doors, I was satisfied! I will definitely contact you and recommend your salon.
We chose interior doors, went all over Brest. We stopped at this salon. We were satisfied with the quality. Elena, a very polite consultant, explained everything in simple and understandable language. We will definitely come back outside the front door.
Good afternoon, I was very pleased with your salon, there is a large selection of models. I also want to thank Vyacheslav's manager for telling me everything clearly and efficiently , calculating everything and helping me with the choice . I will recommend it.
We chose interior doors, went around everything and everything. We stopped at this wonderful store, I recommend it. We were satisfied with the purchase. Anna is a very competent and polite specialist. The husband was surprised by the competence and tact of this lovely girl. We'll go to her outside the front door soon.
Many thanks for the installed doors. The quality of the doors is excellent, especially pleased with the opportunity to make doors "for yourself", a large number of variations and parameters that can be selected, as well as competent specialists who helped with the selection.
I want to express my gratitude to the staff of the store,,Doors for you,, for a professional and high-quality approach to their work.For the polite attitude to the clints and help in choosing door models.I would like to express special gratitude to the door installer Alexander and his assistant for their high-quality and professional work.I was very pleased with the result of the work done.I recommend this master, you will not regret it!
To be honest, if you buy normal doors, the prices are the same everywhere. But many people's service is lame. We weren't even looking for more options when we got to the girls "Doors for You." Their stores are in Moskovskaya and in the Quarry market. Oksana and I worked together. She picked up both entrance and interior doors for us in design and according to our wishes. I would like to say thank you! Prosperity of YOUR company and adequate customers!
I almost forgot, I want to mention the master of installing doors Alexander, he just has golden hands
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Вероника Ющик
Level 6 Local Expert
February 26
Many thanks to Oksana for promptly choosing a good and high-quality door and fittings. The door is heavy, high-quality, and as for the price....A good thing can't come cheap. Special thanks to Igor for the high-quality and fast installation. I wish your store prosperity and growth!
We bought windows and window sills. It was quickly delivered and installed. Next door purchase. We are glad to cooperate. We will definitely come again.
A great store, the girls consultants are very attentive and competent. We answered all the questions and gave recommendations. Everything is well organized, I definitely recommend it.
I traveled almost the whole city in search of a salon to order interior and entrance doors. And Instagram offered ads for everything that was possible. Unfortunately, wherever we go, everything is wrong (both by choice and by service). I accidentally stumbled upon this salon when we were driving to a nearby Kercher store. I really liked the service and attitude. There were quite a lot of customers in the store at that time, but the employees did not leave anyone unattended for a long time, moreover, they did not impose their advice without a question from the buyer. It was very hooked that they gave me time to look closely, and when the question was asked, the features of each door, locks, handles, etc. were correctly explained. The consultants are very competent and it is clear that they know the products and how to work with any type of clients (even with such strange ones as me, who do not like automatic "what do you need to help" when I just crossed the threshold of the store). I really liked the work of the consultant, Anna Yakobchuk, a very comfortable, pleasant and patient person. She explained in detail the pros and cons of certain points on entrance and interior doors, helped with the choice of the same color scheme. The order was made as comfortable as possible, so I knew for sure that I would return to Anna for the design of louvered doors for the wardrobe and doors for the hall. The choice is very large. In my opinion, there are enough ready-made samples in the store, but there is also a catalog where all types that can be created are listed. That's hooked, and by the way, that I can make up a door that I like. Since in most stores, strong changes in the design of the plant are not expected. And in this salon, everything is at your whim. Generally. I definitely recommend this company. Interior doors were made in less than 25 days (maybe I was lucky that it was so fast), and just recently I finally signed a contract for the entrance and now I'm waiting for them)) Once again, I would like to express my special gratitude to Anna Yakobchuk for her competent approach to the client. It was very pleasant to place an order and the customer support is excellent. After installation, I will add a photo of the doors to the review)) In the meantime, only photos taken in the store when choosing (I chose a light color for the interior, and a dark color for the entrance)
Girls, Oksana and Anna are great fellows! I am very grateful for their help! The masters are at the highest level! I am 100% sure of this purchase, I also recommend it to everyone!!!
I want to thank your company and the girls who work there, I have ordered doors there more than once or twice, my mother and brother also took them, we were all very satisfied. Thank you for your attention and individual approach to everyone. I am very pleased! Your doors (entrance and interior) have been pleasing us all for more than one year! I recommend it!!!
A very good store. A huge variety of choices. Reasonable prices. And what is not a little important, a competent consultation. Anna is a professional in her field. I recommend it!!!
We are very pleased with the cooperation with this organization. I really liked the individual approach, polite and competent specialist (Oksana). The doors are simply amazing
I would like to thank your company for the moments of happiness that we felt today, thanks to you.
Today we have installed an entrance door, not an ordinary one, but a non-standard one... Very high and very wide.
I would like to thank many people...
Well, firstly, Olga, who told us everything very thoroughly and professionally, showed and convinced us ...
Secondly, Ivan and his assistant, who also professionally installed the door for us in a short time.
And, of course, to the director of the company, who gave his personal consent to pay for the door in several stages (since the door is not only unaffordable, it is also stunningly expensive) .
All this well-coordinated work in your team has given a great result to us customers!
So, guys, peace, kindness, prosperity and many grateful customers to you! And we, in turn, will advertise you to all our friends and colleagues!
We took the entrance doors to the house here a year ago and now the interior ones. The girls were very friendly and answered all our questions and helped us choose exactly the option we wanted. We are very satisfied with the choice, thank you!!!
The millet store is super. We bought the front door and were very satisfied with the service, consultation, door quality and price. Therefore, they also came to this store for interior doors. The girls did well, they competently consulted and picked up the doors of our size (we have a non-standard). Another great bonus was that the doors were delivered to the apartment for free. A polite and careful deliveryman. Thank you very much. We will recommend you.
I liked everything very much. This is not the first time we have ordered. BUT, it is a pity that such a high-quality door cannot be obtained immediately, you have to wait... And so, in general, everything is good. Good luck to you guys.
We ordered husky doors, everything is super, it looks great and everything was installed quickly. I definitely recommend it)
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Anonymous review
June 26, 2020
I was in this salon. The choice of doors is very large (both entrance to the house and interior doors were needed). They explained correctly what I would pay for. Gerda Innsbruck was chosen as the entrance, and our manufacturers were taken into the rooms in enamel. Yes, I had to wait for the manufacture, but it was worth it because the doors came in my size. The installation guys are great too. Thank you.