Dusit Thani Laguna
123 reviews
November 20, 2024
Lux. Relax.
1
July 31, 2024
I stayed at this hotel on July 12-26, 2024. I really liked the hotel, the whole area is surrounded by greenery. Friendly staff, communicated at the reception through an interpreter. The room was excellent, one wing was renovated, the second began to be repaired, everything you need in the room is there, flip-flops and slippers, bathrobes, toothbrush, cosmetics, everything is of good quality, water in the glass. All consumables are replenished regularly. Also tea, sugar, coffee, cream, kettle. The territory is clean, well-groomed, near a small shopping area with cafes, shops and on weekends a fair comes to it. There were plenty of sun beds by the sea and the pool. There is an inexpensive massage on the beach of 400 baht per hour. Meals are breakfasts where there are scrambled eggs, cheeses, including brie and with blue mold, sausages, rice, vegetables, sausages, chicken / beef, fruits, juices in general, you will not stay hungry. It's the rainy season at this time, but we were lucky with the weather on the first day and it rained another day, but unfortunately there was a storm in the sea for all 14 days.
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June 18, 2024
A stunning hotel, a small but very green area, a good swimming pool, the first coastline, there are rooms in the main buildings of the hotel, there are villas.
Angsana spa is located on the territory of the hotel, a good spa with a "hotel price tag", I really liked the massage, but from experience I can say that Asian networks are much better in terms of interiors, details and organization of space. Overall, the spa is decent, worth a visit.
Very convenient access to the sea, quite gentle, depending on the time of the tides.
Bangtao is a green area with a predominance of coniferous trees along the coastline and palm trees in the rest. As a result, a super cocktail of sea air saturated with coniferous oils for the lungs
To my taste, this is the best area in Phuket for recreation in terms of "well-groomed", cleanliness, and developed infrastructure.
The staff at the hotel is friendly. The hotel is not new, like 97% of all other hotels in Phuket, but you absolutely do not pay attention to it.
We had a rest during the celebration of the Thai New Year, the hotel was "drowned" in orchids, the entrance groups were beautifully decorated.
The breakfasts are normal, everything is fresh, the coffee is decent.
There is a kids' club for children, and a small gym for adults.
Great hotel, I recommend it
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4
January 15
The hotel is not bad. On the first line. A good breakfast. Gorgeous Russian guy Ilya. He helps with everything with pleasure. The same cannot be said about the second Russian-speaking lady.
He answers sharply and with mockery. It's unclear why.
What was bad:
The massage tables on the premises are always "occupied", although there is rarely even one person lying there. But, "everything is booked." For a massage, you need to walk along the beach 300 meters to the left. They will always help there. You can't get a cleaner in the room. I called 4 times once. But no one came. We sat without towels or water. Then I had to go and catch it myself.
When checking out at night, I made a check-out in advance from the evening. I paid for everything. A taxi was called. We arrived on time and sat down. But the taxi was not allowed to leave the territory for 10 minutes. "We need to check the minibar." Guys, what kind of minibar? If I have drunk something (no), you can deduct it from my card. You have it. Upon arrival, they took about $ 800 deposit. Well, if not: you have a 10-fold markup on coke and beer! What kind of small talk is this? People need to go to the airport. If that's the principle, at least we'd move faster.
There's a strange story with sun beds. So far we've figured it out, we've lost a couple of days. Beachboys occupy ALL the sun beds with towels. And then they distribute them among the guests themselves.
(For the tip). You come to the beach for the first time: everything is busy. You start thrashing around. It's ugly and uncomfortable. But when they recognize you, they're already occupying a sunbed for you. Many sun beds are occupied by people from outside. Not from the hotel. Which is also inconvenient. There are a lot of people.
The rooms are damp. There is no fan in the bathroom.
But it smells from the drain. I had to cover it with a towel. Mosquitoes. On the ground floor, be careful on the terrace: there are frogs there at night.
We had a bad meal at the Thai restaurant on the premises. We had stomach trouble all night. Although we ate different dishes. Is there something wrong with the cooking oil?
Well, despite the membership and the GOLD card, she did not see the promised 10 percent discount in the final bill, but the minibar was checked for 10 minutes.
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January 23
Nice hotel. It is located as close to the sea as possible, plus its own landscaped territory nearby: grass, shade under trees, showers, a cafe and, of course, sun beds and towels. A large coastline. There are several good restaurants, and there are Russian-speaking staff among the administrators.
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December 23, 2024
Excellent hotel, five stars - corresponds. Excellent attentive and competent staff. Beautiful green area. Delicious food. I liked all the restaurants except Thai. But this is my personal thing- I don't like Thai food. The beach is one of the best in Phuket. I recommend the hotel!
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3
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November 14, 2024
I was surprised to read the negative reviews. We come to this hotel for the second time and have never been disappointed. Everything is wonderful, delicious food, wonderful organization, wonderful staff. I won't list everything, but there were no complaints on any issue. There are enough sun beds by 10 a.m. Maybe the dirty dishes were not immediately removed from the table - I do not remember, but it is very strange that such memories spoil people's impressions of rest. If you want increased comfort, you can rent a villa, we rested on them. If you strain yourself with a claim, then, perhaps..However, this is so petty.I hope for the next meeting next year
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July 4, 2024
A good hotel, though somewhat tired of the time. Everything is in the room, I would like to note separately the quality of slippers, pillows and mattress.
The restaurants have a children's menu at very loyal prices, and the quality of soups and food from the children's menu was very pleasing.
It was pleasant to check in earlier after a night flight. In Thailand, they usually do not check in before 14-15h, but we were given a room at 10 a.m. without any additional payments and requests.
But I can't help but say about what upset me - the quality of the beach towels. For a 5-star hotel, dead towels like rags with already fringed edges from old age simply spoil the whole impression. Moreover, some of the towels are decent, but 2/3 of what the employee gives out is in a completely indecent condition.
And be ready to leave a deposit of 2 thousand Baht, multiplied by the number of days of stay, upon arrival. This has now become a Thai tradition of all hotels. The deposit is refunded in the same currency in which it was left, but on the day of departure when the account is closed and the room is handed over.
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5
February 5, 2024
Bang Tao Beach is very clean, sparsely populated, and beautiful. The Lagoon area is rich, which means it is well—groomed, suitable for walking, infrastructure near the hotel (currency exchange, pharmacy, shops), without markets / grandmothers.
The hotel itself is too calm, the children got bored after a week—there is little entertainment for them, the pool is one, big enough. The territory is well maintained, green, quiet.
We lived in a villa overlooking the lake. The villa itself was very pleased with the area, the rooftop pool, terraces in each room, good linen. High-quality cleaning, sufficient water, fruits in the room.
The food, in my opinion, is monotonous, we tried all the dishes in 10 days, we didn't like the Italian restaurant. The service is sooo long.
Thai massage on the beach in the shade—I really liked it. There are cafes by the pool and on the beach.
Who is used to Emirati and Turkish hotels, it will be hard here))
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May 8, 2024
I liked everything, very clean, polite, delicious. Very conveniently located, a separate lagoon, almost the entire territory due to greenery - in the shade, in the heat - is very important. There are several good cafes and a supermarket nearby.
The only thing is if you have lunch and dinner in the hotel restaurants, it is quite expensive, but very tasty and a lot (large portions). So if you don't want to go anywhere in the heat, then you can have lunch at the hotel, well, maybe not every day)
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November 30, 2024
The hotel is located in a very good area, the level of the hotel certainly does not correspond to 5 stars, maximum 4 stars. A very good beach, in general, everything is for four. If you want a premium level, then this is not about this hotel. The hotel is tired and needs major repairs. The staff and management are very pleasant, everyone is smiling and ready to help. However, as everywhere else. There is a shop, an exchange office, and good cafes near the hotel.
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April 5, 2024
The beach is gorgeous. Fine sand without stones. The entrance is good. Pine trees, sun beds can be placed in the shade of pine trees. The bay is very large.
Minus, but it's not a hotel-it's jellyfish. The guide said that the mating season started early, so at the end of February, jellyfish appeared.
Upon arrival, fruits and sweets are in the room. It was my wife's birthday, they brought a cake, it turned out to be very tasty.
The breakfasts are ordinary, you will not stay hungry. If you like Thai food, there is a special table. The coffee is delicious.
Among the disadvantages of the hotel: the hotel is not close to civilization, 25 minutes walk to the center or a taxi, although there are a couple of restaurants nearby. In principle, the hotel has 4 restaurants, you can have lunch and dinner there.
The hotel is old, we took a room after renovation. In principle, everything worked.
The room was cleaned regularly, the water was replenished. In the evenings, both the room and the street smelled of sewage. Yellow water came out of the tap a couple of times.
The pool is small, it's the best for children. There are stalls on the beach where you can buy fresh fruits.
On weekends, a fair with local street food is organized near the hotel on the square. I advise you to visit.
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August 3, 2024
The territory of the hotel is excellent , for a relaxing holiday , the breakfasts are good. We lived in a villa , the houses are good , but there are pros and cons , there is not enough renovation . Fruits are served in the villa in abundance.
We liked the location of the hotel.
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4
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January 7
Nice solid hotel in a great location.
The Dusit network is a guarantee of an optimal price/quality ratio. Bang Tao has a great location. This is almost the only hotel with facilities on the beach.
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April 28, 2024
Great hotel!
Excellent staff-responsive, fast.
Very tasty food in the on-site restaurants, especially the restaurant on the shore itself, impressed!
The breakfasts are gorgeous and the coffee is delicious!
The whole hotel is surrounded by the greenery of tall casuarinas.The sun beds are free, no one bothers anyone.
Clean beach, gentle sea.It is possible to have a comfortable depth with children and adults.
I want to return to this hotel!
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January 13
We stayed at the hotel with the whole family, I can't say anything bad about the hotel, even though it's a little old for such a price, green and excellent access to the beach.But there was zero security, I was robbed right in the villa where we lived,jewelry was stolen right out of my makeup bag , they just opened it and took it, it felt like they knew where to get it, jewelry for a huge amount of money, yes, I didn't put it in the safe, I'm wrong, but I didn't expect it to be very It got scary there after that, someone just broke into the villa while we were gone.
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November 18, 2024
The hotel is good, the staff is too, the beach is wonderful, a lot of trees, the food is very tasty, I advise everyone, if you choose between hotels in the lagoon, then be sure to choose this one, there are usually not so many people, the rooms are also excellent
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January 15, 2024
A great hotel on the shores of the Andaman Sea. The beach is clean, sun beds are in abundance, service is at a decent level, cleaning and changing towels every day at any convenient time, the staff is very friendly, club class rooms are spacious, the territory is well maintained, the grass is green, the sun shines, etc. By the way, the sun is very harsh, my husband was burned on the beach in half an hour, I recommend applying spf 50 to light ones immediately. If you find fault, the room service is open until 23:30, night eaters may not like it.
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January 1, 2024
Very nice hotel, in a great location (we used to stay on Karon, we liked the Lagoon more) Great breakfast, nice room, nice beach, coastline too, large well-kept area, We traveled a lot, so we liked everything in the hotel) The previous time we stayed in La Meridian, we liked it more here, the location is better, everything is close, there are water trams, there is a transport stop nearby, but we walked everywhere) In general, we recommend it, and we will come again ourselves
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January 29, 2024
A chic hotel, excellent staff, very good cleaning, the bed is made twice a day) excellent breakfasts, a good selection of fruits, various cheeses including Brie every morning, fresh smoothies also every day, in general, I liked everything. There are many reviews that the furniture and the hotel itself are tired, in fact the end of December is 23 years old, the condition is excellent, but not super new, but everything works in the rooms and the whole furniture is intact. By the way, there is no mold either, so the repair quality is very good
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May 2, 2024
A magnificent beach, very tasty food, suitable for families with children, a children's center, a spa, a gym, a village with restaurants within walking distance. We have been driving for 5 years, confident 5 stars. The price tag is really a little expensive, it is better to book in advance and monitor prices through the website, because they are constantly being overshadowed
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3
April 28, 2024
The most beautiful place! It's just great! Complete peace! The water and the beach are just a few steps away. Breakfasts are a huge number of dishes from all over the world that are very tasty for every taste!
It's not a cheap place to meet Russians - it's rare. English, French, Chinese…
A secluded place, you need to go to the market.
Not a hangout place, but for privacy and a relaxing holiday
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July 12, 2024
We vacationed in May 2024 with the whole family, and this is not the first time in this hotel. Before that, we were in 2014. On this trip, I really wanted to repeat those unforgettable impressions, so we didn't even consider another hotel. After 10 years, there were worries that fatigue would suddenly disappoint, but no, not once! And even though the reconstruction of one of the sections of the rooms began on our arrival. The beach is also immaculately good, the territory is green and well maintained, the restaurant on the beach has been attached to the hotel during this time, which was very pleasing. Upon arrival, we were given bonuses for each room, which we spent on hotel services. Very nice! The staff is also attentive and polite. Breakfast, I think, is luxurious: both cuts, and a large selection of hot dishes, and porridge, and cottage cheese, and soup (you choose the ingredients yourself), fruits / vegetables / herbs, and pastries. The rooms were cleaned every day. Towels, bathrobes, slippers and bed linen are impeccable. The welcome plate with fruits, as well as the last visit, pleased me. Everything worked in the room. The view this time was of the lagoon. Over the years, the territory of the Grand Lagoon has changed, it has been built up with apartments, but again this did not disappoint at all. This time we walked to the city market, as the road to it is now habitable, and it takes only 15 minutes to walk. Although it's no problem to get there by tuk-tuk or taxi. In 10 days, we got to the fairs a couple of times: the city on Fridays from 16.00 and at our hotel on the territory of the shopping center. In a word, Dusit Thani is our love love❤️
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May 20, 2024
A cool hotel, a spacious beach, plenty of space, always free sun beds on the pool and next to the sea, cleanliness in the room, constantly cleaned, friendly staff, delicious and varied breakfasts.
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August 21, 2023
A beautiful hotel. Amazing beach and sea! 🔥The rooms are beautiful and clean, oddly enough, there are no insects, only lizards crawled in. ) The pastels and towels were changed every day! The helpful staff at the restaurant, especially the senior receptionist PRANEE. I bow low to her, a very sympathetic and kind person. He speaks English. The child developed an allergy to food, so they cooked specially for him for two weeks. There is a supermarket in 5 minutes, then the Solidarity card was still calmly held (March 2023) There are many Russian speakers in the hotel. A gorgeous guide, Dmitry! This is rarely seen, usually they only try to sell excursions, but then at first we quickly solved our question with the settlement, asked what other problems there were and what interests us about the infrastructure, and after substantial and practical advice, I moved on to excursions. I've always been in touch! I liked the area very much, you can walk to the center, 20-30 minutes on foot, or by taxi for 100 baht. An amazing two-day jungle tour, with an overnight stay in the middle of a lake in the jungle! You will not regret taking an Anex tour. Everything was organized 100% fire! Our guide's name was Joni, an iterative, active guy, originally from Volgograd, but who has been traveling the World for a long time. He talked very interestingly about the lives of ordinary people. The company was small, there were three of us + 5 adults and 2 teenagers + two guides and a driver), we drove a comfortable Mercedes minivan, spent the night in the middle of the jungle, in an unexpectedly comfortable house! In general, Tai is wonderful, but be careful with the food of the local flavor😉
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May 9, 2024
Great hotel! Beautiful, clean. A large green area, birds are singing, flowers, palm trees, water lilies are swimming, hammocks, a volleyball court, pools. There are many beautiful locations for photos. I recommend the hotel
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May 4, 2024
For the first time in Tae, the hotel is excellent, family-run, in the main restaurant, where the cuisine is The Best! 🥳 in a distant Thai , the child was served not fresh fish 🤔 next to the hotel there is a cool market on weekends ... Well , the rest is like everywhere else , I recommend
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3
November 18, 2023
We rested from 5.11 to 17.11. The territory of the hotel itself is beautiful (birds sing constantly, fish swim in the lobby, squirrels jump on trees in the backyard, small lizards run in the evening). We had a room with a sea view, on the third floor. In a good way, the room needs cosmetic repairs (everything is kind of battered). Room cleaning for three. The breakfasts are quite mediocre, only the presence of exotic fruits and good cheese saves, otherwise it's primitive. Someone wrote in a review that there was almost always freshly salted fish - during our two weeks of arrival, I never saw fish. Upon check-in, as a complement, they brought fruits and handmade sweets (I put 10 out of 5 for sweets. They are divine).The beach is big, clean. There are really enough sunbeds at whatever time you come - it deserves 5+. There are 4 restaurants on site. We liked Italian the most, but unfortunately the day before our departure it was closed apparently for repairs.
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March 15, 2024
We just returned from vacation. We spent ten wonderful days at this hotel. We were in Dusit Lagoon for the first time eighteen years ago! We enjoyed our vacation here so much that we come back more than once. I can say with full confidence that the hotel team is doing an excellent job. The quality of services is at a high level. The kitchen is great. The location of the hotel, in our opinion, is excellent! We relax in many parts of the world, on different islands and continents, but we definitely return to Dusit Lagoon if we want to relax in complete comfort. The rooms have everything you need. Good quality toiletries. The bed linen and towels are fresh and snow-white. There are always free sun beds under the pines and palm trees. Fresh fruits are on sale right on the beach. There are enough options for dinners and lunches in restaurants. We really like the Italian restaurant. But the others are also very tasty! I recommend this hotel to those who like a calm, respectable, comfortable and safe stay! Thanks to all the hotel staff and especially to Ilya, the receptionist. Answers all questions, always on duty!
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January 12
A great hotel for a relaxing family vacation. Delicious and varied breakfasts. Your own beach
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March 3, 2024
The hotel has its pros and cons. Of the cons, this is generally a hotel built a long time ago, there are rooms that need repair, mosquitoes. But there are much more advantages. A huge area with large trees. Its own beach with an excellent gentle entrance to the sea. There are benches with fruits, drinks, children's toys and small things by the sea. In 5 minutes there is a small market, a shopping area, a pharmacy, a hospital department, a river tram station. The service is excellent and unobtrusive. There is a Russian-speaking receptionist. Delicious food at the hotel. There are fairs at the hotel and on the shopping area 5 minutes from the hotel.
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3
January 23
A great hotel on Bang tao beach, there is a mini slide in the pool for children, gorgeous curtains.
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December 19, 2024
A good hotel, it is undergoing renovation in August 2024, most of the rooms are being updated, I think it will be even more pleasant after the updates.
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3
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September 11, 2023
Nice hotel. Nice rooms - clean bed, nice bathroom with shower and bathtub.
A very beautiful entrance group to the hotel, just meets Thailand))) the kitchen is good. Nearby there is a Family mart store where you can buy everything you need, near a currency exchange at a good rate. The beach is beautiful
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3
January 26, 2024
A great hotel, but the territory is outdated! Friendly staff, large beach area, not bad breakfasts! The rooms are comfortable and spacious, each room has a bathroom, shower and balcony.
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1
May 5, 2024
A very decent hotel. There are minor roughnesses, but overall everything is great! The beach and grounds are amazing! The location is great!!!
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2
June 25, 2023
The hotel is good, despite the ancient year of construction! The room was taken with an ocean view, the view is wonderful! Room cleaning is 2 rubles a day, the only thing is damp in the room, clothes are always wet. They took only breakfast, and did not regret it, since the food is monotonous. We had dinner in cafes nearby the hotel. The beach is relatively clean, there are no cigarette butts and garbage, but everything is covered with needles from trees, as many sun beds are located just under them. We were in early June, the weather was comfortable, it was not hot, but there was no calm sea for the entire period. There are few people in the hotel during this period, and this is a special thrill, there is no fuss and complete peace!
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3
December 7, 2024
The hotel is wonderful. True massage and beach cafes 950 steps along the beach. The breakfast is good.
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February 20, 2024
I give this rating not even because of the numbers far from 5 stars, but because of the "human" factor.A bad manager if he does not know how to organize:a good cleaning in the room, there are no towels on the beach all the time-you stand waiting, you often won't go to the toilet next to the issue of towels-you get stuck and drowned (and no one is in a hurry to clean it all until you raise your voice), towels are often with unwashed stains.We moved from the second floor -for some reason it smelled of mud and mustiness (they said it was because of the view of the lake), but they gave us a room about the same place, only on the 3rd floor.There is no such smell here, but we must put up with pigeons and a dirty balcony.Air conditioners are difficult to adjust-they are noisy and smell bad.The curtains in the room are very stale.I don't write anything about food-they are unassuming-we take them off the table ourselves!
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April 6, 2023
Great hotel, nice rooms and breakfast. The beach is kilometers of peace and quiet, you do not need to take sun beds in the morning, because there is enough for everyone.
The room is bright, clean, if something is not working properly, the hotel staff quickly change everything.
If someone has problems with English, sweet Vitaly works at the reception, who will shock you all and show you.
The hotel is located in the Thai Rublevka area.
This is when you go beyond the boundaries of the hotel and the entire territory is gentrified, lawns and bushes are mowed, flowerbeds are laid out, quietly, calmly.
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June 18, 2023
Paradise. Excellent breakfasts, with freshly squeezed juices, brie and door blue cheeses, hash browns and many different muesli and yoghurts. A cool beach with attentive staff. If the sea is not calm, then it is replaced by a beautiful swimming pool. Birdsong, around the clock. There is a store nearby. I recommend.
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December 8, 2023
A wonderful hotel, high-quality services, green area, friendly staff, very good Russian employee Ilya. But the hotel is very tired - both the rooms and the territory, we are looking forward to renovation.
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3
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November 9, 2024
Great hotel in a great location, great staff and quality food
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June 24, 2023
Everything is great. The staff made our stay unforgettable. The breakfasts are amazing. People are kind and friendly. The views are amazing.
The only thing missing was a station with Boats and Sub-boards, as in nearby hotels, so as not to look for these boards all over the hotel
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January 28, 2024
A very good hotel. Not the best of course in the Lagoon, but at the same time an excellent hotel. The disadvantages are small rooms or I'm so lucky, I don't know.. Of those hotels that I have seen or lived in the lagoon, it is definitely one of the top three.
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March 27, 2024
Sooooo cool place, one person from all the staff is Russian, delicious cocktails on the beach, the beach is perfect, only towels on the beach are not the first freshness, I highly recommend
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March 20, 2023
A beach hotel, which is not often found in Phuket. Nice area, shady area. Own sun loungers on the beach. For a relaxing holiday, it is convenient with children. A well-known Swing club is not far away. The rooms are a little tired, the cleaning is also not the best. But in general I recommend it
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3
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June 11, 2024
Just a wonderful location and the hotel itself! Very tasty food, wonderful, attentive service! Thank you very much to the staff for a wonderful stay and service! We will definitely come back again!
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3
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December 9, 2024
This is not a 5 star hotel. Three stars maximum. The only plus is its location. The service is 0, the room stock is very old.
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May 18, 2023
Rest from 14.02-25.02
It's the worst hotel I've ever seen in my life.
We were vacationing with my family, I am a 5-year-old child, my husband and our parents
They took two rooms, asked for them next to each other, and they gave us
We came to the room and were shocked
The room is very old
It feels like the repair was not done from the word at all
The furniture was all dead, the shower was always falling and couldn't hold on
The only plus, good room cleaning, free water
The gap between the doors at the entrance is huge, see for sure, I had to tuck a towel in at night so that no one would crawl into the room, but still lizards, grasshoppers made their way
We stayed up all night, chasing them around the room
The door to the balcony has the same story, they asked to repair it three times, they did, but the holes remained
Now about the hotel, the breakfasts are monotonous, plus fruits (pineapple, papaya, passion fruit, banana, tangerine, melon)
So omelet, sausage, cheese, pastries, the same thing every day
There is no service, dirty plates are cleaned only when you leave, the appliances are old, the forks are crooked
The territory is large, green, but not well maintained, the lawn is always dry
It is good to lie under the trees near the pool, there is always shade
The pool is large and clean
There were a lot of people at the time of my vacation
I had to put it in at 7.30 in the morning to occupy the sun beds
Speaking of sun beds, they are terrible, old, different, somewhere plastic, somewhere wood, umbrellas are missing, and their condition, like everything in this hotel, is old!
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