The hotel is good, not far from the sea, well-groomed territory, hospitable hosts, nice receptionist. But the cafe at the hotel is a different story! The food is delicious, but the work of the staff is something with something. They take an order for a very long time, once they waited for half an hour, but they did not wait. The boorish behavior of the waiter, I don't even remember his name (the tall guy). The waiters also have one trick, until they clear the vacant table, they do not come up and take the order. They asked me to cook 1 piece of cradle in the evening, to which the brazier, who was sitting on a chair, only woke up and said that he would not cook. We complained to the hostess about all this outrage, she reacted with a smile. If the cafe had been properly organized, it would have earned two or three times more money. But that's their business... We didn't go into this cafe anymore, although we lived with it! The rest of the cafes on this street worked perfectly and fought for their customers!

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Александр Одров

Level 7 Local Expert

In principle, the hotel is not bad, very well-groomed territory, flower beds, lots of greenery, various shrubs, fountains, miniature figures ..., in general, everything is done by love!!!! But one very strong disadvantage is the terrible sound insulation!!We lived on the second floor! So it was heard snoring on the first floor! They won't settle down on the third floor, you won't fall asleep on the second! They came from the first floor and asked not to wake up so early, but it was very audible ... and so on!! And so the rooms are clean, the floors are varnished, which makes the creaking incredible!!!

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Марина О.

Level 5 Local Expert

We had a rest in June 2024, for the first time in Abkhazia and this is our first hotel in Abkhazia and it was very impressive and left pleasant emotions and memories. A very cozy and nice hotel, the rooms are large and wooden. The sea is nearby, if suddenly the sea is wavy, then you can go through the reserve and get to OK Pitsunda, where it is always quiet and smooth. There is a Douglas cafe at the hotel, they cook very tasty. Many people write that the hotel has strong audibility, yes, there is audibility, but this does not interfere with rest and does not spoil the rest at all.

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