Thanks to Ksyusha for a well-organized tour. We went on excursions that we wanted. This is the Evening Dubai and a trip to Abu Dhabi, the White Mosque and the Palace of the Sheikh of the UAE. And in general, full-fledged and well-explained tips and directions on any issues!
We are very grateful to Agent Anna, who organized several excursions for us around Dubai and Abu Dhabi (to those extraordinary places that we have long dreamed of visiting).We are absolutely delighted - it feels like we have come from the real world to another planet.The organization is excellent.
This is our first time in the country. Of course, we expected to see the Emirates in all its glory and we did it! Thanks to our guide Anastasia at the Rixos Hotel for this! She recommended a very interesting tour of Dubai. This emirate impressed us with its wealth, sights, it was very cool on the ship with dinner at the Marina and of course the fountains!
We ordered a sightseeing tour.Everything is well organized. In half a day we managed to see the main sights of Dubai, sailed on a boat along the Marina. A comfortable bus.There is even drinking water on the bus for customers. The price is super quality. Agent Anna.
Good afternoon! We took an evening walk on an Arab boat along the Dubai Marina. At first they wanted at 20:00, but since there were no seats, they offered seats at 18:00 to meet the sunset. The perfect time: while the boat is sailing in one direction, you can take gorgeous photos against the sunset and in daylight, and in the opposite direction already in the night lights. Juices/water were offered on the boat. Then they brought a snack, soup (everything is delicious). Then they were already invited to the second buffet. I think everyone will find something there for themselves, there was a choice. The food is delicious, the cook is well done :) the waiters too :) Then there was a performance (show). In general, we really enjoyed the walk, thank you! :)
We had a rest in January, stayed at the Canal Central hotel,a beautiful girl Natalia helped to organize wonderful sightseeing trips, she also helped to return the photos forgotten in the car, I thank her personally and the entire agency.As for the hotel, there are no words, we were with young children, helped to relax in comfort👍Prosperity to you
Thank you for the good organization of our vacation and Anastasia's excursion program to our guide in Rixos. We recommend everyone to go on a jeep safari and to the water park. We got a lot of emotions and impressions!
Dear fellow vacationers.! I can't help but leave a few nice words for our guide, Sayera. We are staying at the Hampton Hilton Hotel from 02/19/2024. Today there is an urgent need to travel to Dubai. Our guide found a car for this purpose in the shortest possible time at a reasonable price, and fulfilled all her promises and obligations accurately and on time. The driver was courteous, accurate and accurate in time. I waited in Dubai as long as it took. Thank you so much for this attitude towards customers! As for the hotel, our family has absolutely no complaints about either the quality and cleanliness of the room or the food. The beach and the pool are on the level! The staff meets all the wishes.
We rested in the Hamptons, tours were taken from Rustar tourism, all prices are acceptable and the rest itself was a great success!!! Special thanks to our guide Sayora, a really good specialist in her field, always responsive , smiling) 👍👍👍
We had a rest in early December. At the sheraton. Great hotel. I would like to thank the organizers of the excursion to Abu Dhabi on December 3. Everything is thought out with care for tourists. Thanks to the guide. Larisa. And to all the guys who were on the transport. Thanks to our guide Vadim, who told us everything and jumped up
We would like to leave our impressions of the trip to the flower garden and Global Village with Rustar company and thank Anastasia very much for her organization. Looking ahead, I want to say that we came with another operator, but we decided to go with you because we really liked how Nastya told us everything and suggested it.
A magnificent garden, reminiscent of the gardens of Semiramis. A truly heavenly place, where you want to return even once!
I booked a tour with Anna. There are no complaints about the organization. Everything is very clear: the night before, they reminded me at what time their representative (Alexey) would pick me up. He arrived exactly at the appointed time, drove us to the place by car, and on the way told us how to better organize our time in the park. On the way back, he answered questions about life in the UAE. We were given 7 hours in the park. If we take fast track, then this time is quite enough. Otherwise, you may not be in time, because it's the holidays - and there are a lot of people. Alexey picked us up exactly at the specified time. He took everyone who was not vacationing in Dubai and put them on their buses at the transfer point.
Relaxing with my sister at the Hapton by Hilton Ras Al Khaimah Hotel. We took a tour of the Indian Ocean from our guide Anastasia. I really liked the program: good organization, everything is clearly done, polite staff, lots of great emotions.
We highly recommend you to visit.
Thanks to Agent Anna, she promptly booked a visit to the Atlantis Aqua Adventure Water Park for me. It is convenient that payment by Russian card is accepted. A ticket to the water park with a QR code is sent to WhatsApp, there are no problems with scanning at the entrance.
We are in the UAE for the second time, stayed at the Hampton in Ras Al Khaimah, the hotel is perfect for families with children. The next day upon arrival, we were met by the hotel guide Anastasia, we received information about the directions for excursions and chose a trip to Legoland and the Atlantis Aquapark. We went with a 2.5-year-old child, he endured the road perfectly. There are a lot of attractions in Legoland for a child of this age. There is a huge children's area in the water park, which both we and my son liked very much. Thank you so much for the impressions! Highly recommended!
I ordered tickets for excursions, convenient booking and payment, quick response. Thank you for answering my questions to Agent Anna. Everything went great, there were vivid emotions and impressions!
Through the search and booking service, Sputnik selected and ordered the tour "Musandam from Sharjah" by the operator Dubai Relax Travel.
Upon arrival in Dubai, I contacted the booking agent Anna in a messenger, she sent me all the necessary information.
A good tour, I really liked it, everything that was listed in the description of the tour - however, all the points were fulfilled.
At the exact appointed time, Denis, the guide, picked us up from the hotel and took us to the bus. While driving to Fujairah, Denis told about each emirate, answered all the questions of tourists. Then a sea cruise on the ship, drinks (water, juice, tea), fruits (bananas, apples, oranges), snacks (cookies) - everything was in sufficient quantity. Those who wished, for a fee of $ 10, could enjoy fresh shrimps, which were fried by the cook right there on the ship. Then everything goes according to plan. Diving with masks, canoeing, riding on an air mattress attached to a motorboat. There was enough time for everything. Some tourists even managed to ride several times). Towels were given out on the ship, so there was no point in dragging them out of the hotel. Lunch is without frills, but delicious and everyone had enough of everything. I even went to get more). Then the ship moved away from the shore for fishing. Everyone enjoyed fishing. The fish fiddled with the nozzle, but none of the 18 tourists caught anything in the end). Although I had such a jerk that the fish tore off the leash with a hook. It's a pity, such a barracuda broke down))). In general, I highly recommend the tour - you will definitely not regret it!
We were on a sightseeing tour of the Dubai Marina in February 2024.
Excellent organization (transfer from and to, submission of material).
Many thanks to the guide, Yuri. He told me a very interesting story, with jokes)
We rested at the Rixos Marina Abu Dhabi hotel, decided to celebrate my wife's birthday on a yacht. The walk was organized by an employee of the agency Anna, a very polite and pleasant girl. Organized a transfer to the yacht and back, explained
all the nuances of the trip all at a high professional level. The walk was a success. Many thanks Anna!
Disgusting disorganization. We have booked a trip to the water park for February 8th. The message confirmed this date to us. No one arrived at the appointed time. As it turned out, the manager confused and booked us on February 10 (all the dates in the correspondence were correct). As an alternative, we were offered either another date, only February 11 (we booked February 8 in advance, because we have no other plans), or go by taxi ourselves, while the price of a ticket to the water park is more expensive than on the official website.
To organize a trip from the hotel to the water park, the tour operator does not need much intelligence: just pick up and take everyone on time. No need to come up with an entertainment program, no need for a guide, nothing. But this campaign didn't even manage that.
P.S. It takes about 150-180 dirhams to go to the water park by taxi, and if you get there by public transport, the travel time will take about 3.5 hours with all transfers. That's why we chose to go with the tour organizer. And as a result, we were left without a water park at all. Thank you very much.
On November 16, we went on an excursion from Dubai to Abu Dhabi, with a visit to the mosque, palace, embankment, date shop and lunch.
As a result, the guests who gathered in the main bus waited for more than 1 hour.
One of the shuttles had an accident on the way.
They were supposed to go to the mosque right away, according to their time, but they waited for more than 1.5 hours.
A visit to the Embankment eventually turned out to be a 5-minute stop on a small piece of the embankment for photographing.
We got to lunch later than 18.00, and the lunch itself was held in a cheap Indian instead of the declared Arabic.
On the way back, the driver started racing, as a result of which the drive belt on the trailer was torn, then they moved for more than an hour in a tightly closed bus without air conditioning.
The replacement bus promised by the guide Larisa did not appear, we were standing in the middle of the highway and no one was going to help us.
After negotiations with the guide Larisa and representatives of the company from her phone, they realized that nothing could be achieved from them and called a taxi directly to the highway for 80 dirhams to the hotel at 21.10.
At 21.30 they were already at the hotel.
Two days later, having contacted other participants of our excursion from Moscow, we were surprised to learn the continuation of the adventure story of our tour group.
The replacement bus never arrived, the broken bed moved off the highway, and from there some friends of Larisa's guide took 2-3 people a third of the group in private cars.
Larisa told the rest to wait on the spot with the bus driver, promised that they would be picked up soon and left, abandoning the group.
As a result, no one appeared and the driver, who of course did not understand a word in Russian, and several participants of the tour were called by the police, who arrived in several cars and provided several minibuses for transfer. People got into the licks after 23.00.
At the same time, neither Larisa nor the representatives of the tour operator company did not appear and did not contact any of the guests in the future. The money for the spoiled excursion was not returned.
The tour operator does not respond to the claim written upon arrival at the hotel at the moment on 11/20/2023.
As a result, a lot of time on the road, a very small time limit at the visited sites, standing in queues, although we had to arrive on time everywhere, lunch and dinner at a cheap Indian restaurant, a broken bus and a guide Larisa who left the group in the night.
We took a group tour of Dubai on 12/24.23, everything went great, for the first day it was the best. We were picked up from the hotel, took a ride on a roller coaster, visited all the most popular places, ended with the Burj Khalifa and the fountain show, brought back to the hotel. thank you very much to the organizers, the guide Elena and the driver Said for an interesting and interesting tour
Thank you very much for such people who can advise, explain everything, and send you on such an unforgettable journey. Come to the UAE and see more Oman. That's cool! Thanks to Sayera for her recommendations and advice. Appreciate such employees)) Thank you for a great stay! 😘
The trip to the Abu Dhabi SeaWorld Aquarium went well, they picked it up on time, the bus was comfortable, they took it, everything was explained clearly.
The aquarium is beautiful, very impressive.
There was quite enough time, we went around everything and returned to the places we particularly liked.
The Agent's name is Anna
We visited the Flower Garden. Tickets were taken in advance, back in Russia, through this website. Everything was sent promptly, the information was duplicated on WhatsApp (thanks to agent Anna).
There were slight concerns about the disruption of the visit due to the weather collapse in Dubai, but surprisingly, no negative consequences were noticed. The children were happy🤩
I went on an excursion to the Zayed Mosque and the Louvre, I really liked everything! They told everything in detail and very interesting! Thanks to Agent Anna for booking, everything was at the highest level!
We were vacationing at the Hampton Hotel, we were met by the guide Sayera. Died upon check-in. And she recommended us tours of Dubai and Abu Dhabi, everything went very well, thanks to the guides Elena and Larisa. Many thanks to our guide Sayera and your company, great success and good tourists, the Makhmetov family
We had a rest with friends from 28/01-01/02 at the Hampton boo Hilton hotel, the guide met Sayera from the bus, helped us check in, and was always in touch with us. We went on a sightseeing tour of Dubai, we liked everything in autumn, thank you for the warm welcome, your prosperity
We ordered an individual tour to Dubai through Anna's agent, everything was at the highest level👍🏻 Anna helped us choose the right program and offered us different options. The whole trip we were picked up and brought at the appointed time, the whole trip from and to was comfortable. We would like to express our gratitude for the organization of our vacation at the highest level👍🏻
Everything was organized perfectly, without complaints (the Louvre and the Royal Palace). Thanks to Agent Anna for her help and answers to questions! I will use the company's services more 👍
Aya Universe was very cool, unusual, a lot of positive emotions! Booking tickets there through Anna was easy and great, for which I thank her very much!👍
We had a vacation in Fujairah in March and decided to go to Dubai. I found them in the search, Anna booked us a tour. It was very cool, a cool guide, and a boat trip is a fire!
We ordered an excursion on 17.12.23 to RIXOS MARINA ABU DHABI from Anna (a wonderful girl who told everything, explained, and then also reminded). ZARA was our guide - a smart girl, a professional in her field, I wanted to listen and listen to her. No matter what questions were asked, there were always answers. Thank you ZARA so much for the time that you have been with us.
We were very satisfied with the excursion from Dubai to Abu Dhabi. We booked in advance, the organizer of Dubai Relax Tours contacted us in advance, all questions were promptly answered, warned about the strict dress code when visiting the mosque. In addition to the mosque, the Sheikh's Palace was included. Everywhere is incredibly beautiful, luxurious and very dignified. Lunch is superbly organized, everything is very tasty and atmospheric. Thanks to the organizers and the guide Marina. We learned a lot of new and interesting things about the UAE.
Thank you very much to Anastasia for organizing a wonderful tour of Dubai. We saw all the most basic things, all the sights, we were impressed and liked everything! Thanks!
We had a rest at the Hampton Hotel with my wife from February 12-17, a wonderful woman, Sayera, our guide from Rustar company, met us
We went to Dubai and Musandam. We enjoyed everything very much, thank you for everything
We have been in Sharjah since February 16, 2024, We ordered a sightseeing tour of Dubai, we really liked everything, especially the boat ride along the Dubai Marina!!! The tour was booked by agent Anna thank you!
We were on vacation with our family in Abu Dhabi and Dubai in November.We managed to visit the aquarium, the mosque and the miracle garden dubai.Thanks to Anna for the advice and tickets at very competitive prices and responsiveness!We will definitely come back and ask for good service from you!
We were on an excursion to Dubai with an ascent to the 124 floor of the Burj Khalifa. The operator is Anna. The organization of the tour, timing, guide, presentation of information - I absolutely liked everything. The biggest impression was made by Dubai Marina, views from the Burj Khalifa Tower and fountains. Everything we wanted to see, we saw.
Our vacation was brightened up with various tours that the guide Nadezhda offered us, everything was at the highest level, they advised the most interesting things and also made a holiday discount, special thanks to her.I would like to focus on Safari, Global village and Flower Park!We will definitely visit these places again.
Thank you, everything is great! Elvira is above all praise!Everything is clear on time, all the information was interesting to tell!(I got a reservation in Russia through agent Anna, everything is great!)
We would like to say thank you for the rest of the Rustar company and our hotel guide Anastasia for organizing the rest. My husband and I visited the UAE for the first time, on a jeep safari, on a sightseeing tour of Dubai, the Burj Khalifa Tower.I liked everything very much, thank you!
We took an excursion with friends through the desert in jeeps. We bought from Sergei at the hotel table. The prices are very good. The quality of the event is excellent! Everyone who wasn't there should definitely go!
Good afternoon! We really enjoyed the rest , we took excursions from Anna . A very nice , pleasant , kind girl . We are very happy and children . We want to express our gratitude for everything ! We recommend 👍 Everything is at the highest level !
Many thanks to Agent Anna for organizing a tour of Dubai! Irina's guide works 100%, it was a great tour, despite the rainy weather on March 9th. We will meet again and more than once!!! I advise you, you will not regret it!
I am very grateful to Anna for incredibly quickly organizing trips to the parks for us, she thoroughly and clearly explained to us incredible emotions from the parks. We advise everyone: ferrari world, water world, worner browsers
We stayed at the Marina view Hotel at the end of March 2024. We bought excursions from Nadezhda's guide. I would like to note that the guide was in touch with us all the time. We came to Dubai for the first time and wanted to see everything. She picked up a very interesting and sophisticated program for us. We managed to ride the roller coaster, and the cultural program was intense.
We would like to express our gratitude to Nadezhda, an employee of Rustar, for the perfect organization of the tour in Abu Dhabi ; everything was interesting and wonderful 🙏🏻🤍
We arrived in Dubai with a child , the first day the guide Natalia explained everything in detail . According to her stories , we visited the places , everything was fine . Personally, I want to thank Natalia, thank you very much. may you have a lot of tour clients. They treated us very politely and conscientiously , answered our question during the meeting . In the future, we will continue to contact you. We wish you success and achievement in your career .