When trying to call the institution at the beginning about the availability of seats before going, the phone went to the voice box.
So the question is: Have you booked?
Absolutely not appropriate.
The bar got one star, only from the good hookah service and the mood presented. Otherwise, the administrator was rude to us at the entrance after the usual joke. The waitresses are constantly busy with anything but serving the customers of the hall and serving the karaoke room. I do not recommend a young group of friends, apparently only old age and money for dancing waiters are appreciated here. When ordering a cocktail, Pepsi was brought, after waiting for 40 minutes, 2 cocktails were brought instead of one. If he wanted to get a book of complaints, the administrator expressed himself in a rude way about us and sent a subordinate to bring the book. After receiving the book and after answering the question: what is wrong? We did not even receive an apology, while writing the complaint, the administrator staged a demonstrative verbal reprimand to subordinates in front of us. The complaint book is also not properly certified (not according to the laws of the Republic of Belarus and the rules for the introduction of documents)
As a result: There was no attempt to exhaust the conflict, the service was terrible, the administrator's rude attitude towards us (not to mention that taking a picture of your ass is more important than customer service). I do not recommend anyone who has not reached the age of 30+, because in this institution you are judged only by your clothes (money) and if you are ordinary young people, you are dressed as you like and not
"expensive-richly". Then you will probably be seen only as a "rabble" to which you should not pay attention
. The administrator does not understand how he got his job with such a terrible attitude towards customers, as in principle waitresses. Thanks a lot to the ringer and only to him.
For the heads of the Plan B organization:
If I am not lazy the next day, a photo of my complaint number 90 will be sent to the state authorities for consideration, because you gave a fake complaint book.
P.S This is not a threat, not an ultimatum. Just take note
Negative experience with armor.
Instead of the reserved table on the covered terrace, they tried to put it on the open one...
Of course they left and will not return
Karaoke is a bit loud, there are strange videos on TV, fishing, for example. The cocktails are good, the food is delicious, the waiter came slowly and not as often as he needed to.
It's a great place. For a long time, my friends and I have chosen this place, and when there is a question about karaoke, 90% out of 100 choose Plan B.
Cool interior, smiling waiters and staff, prices at the city level.
Overall, I really liked it. The food is delicious pancakes, salads, pasta. Not so much - pork and beef steaks. It was a lot of fun: we sang and danced, although the dance floor is small. The waiters are all polite and tidy. There is a desire to visit the institution again.
They know how to make meat here. The place is cozy, the staff is pleasant.
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Show business's response
Iss Kaa
Level 7 Local Expert
November 29, 2022
It's a good place. According to the traditions of Plan B. Only the waiters should get a little better. There are too many shoals for small things and not only
The kitchen and hookah are on an average level, and the sound in karaoke is very bad, not all songs are allowed to be performed. It is better to immediately check with the administrator what you can sing.
If it's a day off, book a table. Karaoke is great. The staff is super. We did not eat food) There was no time)
We will come again. Special thanks to Victoria. Your voice is great!!!