I came with my cat for a checkup. He's a tough nut to crack, so I kept him for inspection. As a result, the cat bit me hard, so much so that I almost lost consciousness. Neither the doctor nor the assistant were going to provide any first aid. Only after I asked for water, they brought me both water and ammonia. There was no question of any disinfection/treatment of the affected area. I give 2 stars for indifference to customers.
I would like to express my boundless heartfelt Gratitude to the Doctor of the Polotsk branch, MARIA IVANOVNA, who saved the lives of our three beloved cats (8 months, 1.5 and 2.5 years) with a deadly viral disease, when the survival rate in such cases is only 10 (!!!)%. The doctor quickly got into our trouble and, having established an accurate diagnosis, immediately determined the tactics and strategy of treatment, ensured the use of vital drugs, which ultimately led to incredible success in the treatment and recovery of our pets! I cannot keep silent about the fact that a few days before contacting the Center of Dr. Bazylevsky A. A., we lost an 8-month-old kitten, who had all the signs of panleukopenia and who "burned out" in 4 days during the "treatment" in the so-called "clinic" under the CUNNING name "Kolobok" (?!), where they did not take tests, did not establish (or hide?) the diagnosis was incompetently "treated" by pumping the kitten with water and pumping 280 rubles out of me (By the way, he fell ill a few days after castration in the same "clinic"). As a result, WITHOUT MY KNOWLEDGE AND CONSENT (!), he was BRUTALLY euthanized - he suddenly died in front of my eyes and hands in terrible convulsions (instructions were given by a young boorish employee named Roman). In contrast, I would like to emphasize the informal attitude of Dr. Maria Ivanovna, her penetration, sensitivity and real care, her professionalism and, despite her young age, sufficient experience and level of knowledge, undoubted human charm. Thanks to Dr. Maria for being respectful to us, pet owners, and affectionate to the pets themselves, who are created for love! I recommend that you trust Dr. Maria Ivanovna and carry out her appointments, because they are competent and honest, because even in a hopeless situation she will do her best! Thanks to the other doctors (Inga Sergeevna and Olga from the Novopolotsk branch), administrators and maintenance staff; and BE SURE(!) To the management of the Veterinary Center of Dr. Bazylevsky A.A. for high-quality recruitment and management, provision of appropriate equipment and drugs, for the fact that "You treat for real!" I wish the Center's team good health, success in treating our pets, success in development and prosperity! With great respect, Tatyana Petrovna!
I would like to express my gratitude to the dermatologist for his professional and sincere approach to pets and their owners. After the inspection, appointment, and professional advice, both we and our Frenchman left in a great mood. Thank you