DoubleTree by Hilton Minsk
1184 reviews
October 4
Good breakfast very nice workers
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May 14
We were a company on the May holidays. The hotel is very nice. The room is spacious enough, the breakfasts are great. There is a large selection of dishes, there are freshly squeezed juices, excellent pancakes, the waiters are courteous and smiling! The room has everything you need. However, if you need a refrigerator, but do not plan to use the mini bar, you need to pay a deposit to open the refrigerator. The room cleaning was selective, our room was not cleaned, the neighboring room of friends was lost, although there was a request to clean on the door. One day they took away a bathrobe, but did not provide another one in return. Glasses were taken from friends... the hotel on the 21st floor has a beautiful bar with panoramic views of the city. The location of the hotel was very pleasant, it is located in the very center of the city! Next to the hotel there is a shopping center, a Kommunarka branded candy store. In general, I recommend this hotel to visit. I hope these mistakes were related to the large download in the May payers!
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September 22
A gorgeous hotel.
In this hotel, everything is surprising from the appearance to the service of the guests by the staff.
I took the room with breakfast. The buffet, everything is delicious, the serving is beautiful. Nice staff. There was no coke without sugar in the refrigerator, I called, asked to bring it and literally 5 minutes later it was in my hands))
The rooms are clean and beautiful, the bed linen is very nice
The only thing I regretted was that I did not take a room on the top floor) that day there was a very cool fireworks display on the square (in honor of which I do not know, but if you believe Yandex, it was Moscow Day in Minsk)I don't know how it is, but Yandex suggested exactly this information))
I was satisfied with this hotel and the staff service.
Recommend 👍
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May 5
A stylish hotel in the city center, with an interesting interior and a chic breakfast, The main entrance of the hotel is located on the back of Pobediteleych Avenue, so it may be a little difficult for a pedestrian to find an entrance, but in the afternoon you can also get to the hotel through a shopping center and a coffee shop (a small quest). The windows of our room faced a quiet street, we did not feel the noise, the flip side of the coin is that there are not much views from the window). The rooms and public areas are clean and comfortable. The beds are wide, the mattresses and linen are of high quality. The sleep was very comfortable. The hotel staff is polite and professional, many thanks to the hotel team for a great stay. Breakfast at the hotel is excellent, a huge selection for every taste, up to a corner with national cuisine. The water pressure and temperature are normal. There were no problems with plumbing. The room is equipped with a tea station and water bottles. There is also an ironing board and iron in the room at once, it is very convenient - you do not need to contact the reception once again. The stay at the hotel fully met expectations, the Double Tree hotel chain holds the level.
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July 22
Modern room stock. Excellent location, walking distance to the walking areas of the "old town". View of the pond and the river. Good breakfasts with the opportunity to go out on the balcony and drink coffee. There is a small work area. A nice summer terrace on the 7th floor and a restaurant with a city view on the 21st floor. There is a parking lot, a passage to the neighboring shopping center. Casino. Responsive staff.
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July 16
The hotel is on the level! The friendly girls at the reception are ready to help with any question! The room was standard on the 15th floor, the view is awesome at any time of the day! The room provides everything to the smallest detail, even an ironing board and iron, water, tea, coffee, cream, wine glasses, slippers, bathrobe, toothbrush with paste, comb, etc., even a napkin for shoes! Special thanks for the opportunity to get enough sleep (blackout curtains and a pleasant bed), even if you walk until late - you get up rested in the morning! And a lighted mirror for applying makeup! Breakfast was not taken, there is a wonderful coffee shop downstairs without going outside and, in general, you can get to the shopping center from the hotel. The location is as good as possible in relation to the main attractions and streets with cafes and bars! A welcome chocolate chip cookie upon check-in is especially cute! Thanks!
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August 8
An expensive and pretentious hotel, a good, still relevant design, the rooms have a well-chosen style and color scheme for fans of non-minimal minimalism)), as is customary at Hilton- the windows are deaf, it is impossible to open and ventilate, supply ventilation and air conditioning, however, work perfectly. Parking was provided, a place was found, the hotel was completely packed with guests, the bar had a rather large show program, drinks, etc. I don't know how it seems to me - it seemed that a lot of girls with reduced social responsibility are an unpleasant impression, you don't expect such a level from a hotel. Personal opinion- I will try not to come anymore
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August 28
Excellent 5-star hotel.
We stayed on the 16th floor in a standard room with a view of the Svisloch River. The rooms are clean, tidy, and the mattress is comfortable. Service for 5+. Breakfast on the 21st floor for 5+.
There is a great restaurant on the 7th floor, I don't remember the name, unfortunately. There is a fitness room on the 8th floor.
On the ground floor there is a cafe and access to a shopping center with boutiques. There is a grocery store on the ground floor.
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May 6
The hotel itself is not bad, it is located in the center, a good view of the Svisloch river, very tasty, fresh and varied breakfasts! but! Room service is a silent horror! The rooms were poorly cleaned, water was not brought on the first day, glasses were not questioned, towels were not changed at all. On the second day, I caught the maid at the exit, asked her to put water on, she did it, but she did not wash the cups and glasses and for some reason changed only one set of towels! I decided that one of us and my husband deserve clean underwear!But it was the May holidays, maybe on other days, things are different? There is a guest parking, which is very convenient for those traveling by car. Near the shopping center and metro, everything is within walking distance! The location is great!
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July 5
The best hotel of all in the CIS that I have been to. Cleanliness and order everywhere, well-trained staff, very attentive and fast. A wonderful breakfast, with a large assortment. Finally, really delicious croissants, as they should be. Cheesecakes are exactly to my very demanding taste. Next time I'll stop there only.
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July 30
I really liked it!A chic , beautiful , cozy hotel ! Immediately from the hotel you can get to the shopping center!The room is large, bright , with a view of the river embankment ! The food is delicious , I especially liked the Belarusian cheeses and shingles ! The staff is very polite and friendly! We had a great rest , I want to come back here again !
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June 23
The best. The room is clean, quiet (very quiet), comfortable bed. Excellent breakfast. The staff is polite and helpful. The location is convenient, near a large shopping center, a lot of attractions within walking distance (Victory Museum). The only thing you need to put a toothbrush, toothpaste, etc. in the bathroom, not in the refrigerator cabinet.
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August 15
We have been familiar with this network for a long time, but this was our first time in Minsk. The hotel is gorgeous, there are no questions here. But the reception staff leaves much to be desired. For the first time in all my years of traveling, I felt a negative attitude towards Russians ((. When registering on 08/5.24, the receptionist asked, is this our first time? We replied: yes. And after that, she put us in probably the worst room with a platform on which the entire hotel hood is located, and accordingly, the hum was unbearable in the room. This is despite the fact that there were a lot of rooms available (they were booked right almost the day before). Of course, we couldn't sleep in such a room, so we went back and the guy moved us to a quiet, normal room, thanks to him, of course, but somehow everything was strange. He pretended that we were very lucky ((.
The room is clean, the bed and pillows are excellent.
The breakfasts are good, but it can be better. Therefore, for the cost per night of $ 238, everything is too weak and service and hospitality. Although the girl at the entrance to the restaurant for breakfast is friendly and friendly.
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October 5
I liked everything very much. Excellent hotel, friendly staff, wonderful rooms, the location is very convenient. The food is super. They only took it with breakfast. A buffet for all tastes. Both for adherents of healthy lifestyle and for lovers of excesses. There is a small gym.
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July 19
A wonderful hotel in the city center, very convenient location, within walking distance of the "old" city, and many other interesting places. Stylish design, good cuisine, the rooms are cozy and clean. The staff is polite and always ready to help. I definitely recommend it!
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July 10
Great location!
Near the shopping center and as a result there are many cafes, restaurants, literally 10 minutes on foot, restaurant streets
The rooms are actually expected from a chain hotel of this level, with high-quality furniture, plumbing (Hansgrohe, Axor, Villeroy)
A great bar on the 21st floor and a beautiful view of the city
The bed linen is nice, thick, comfortable mattresses!
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March 12
Everything is perfect, from hospitality at the entrance, cordiality throughout the rest, and friendliness at the exit. The service is immaculately first-class, clean, cozy in the room, the restaurant is delicious and varied, there is plenty of everything, they do not save money on the guests, they are groomed and cherished. This pleasure is expensive, but the comfort provided pays off beyond all praise. The building looks monumental and fits perfectly into the landscape of the city. You can call it the hallmark of the Belarusian capital, and the views from the windows cause delight and dizziness. All the best and prosperity!
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September 2
An excellent hotel, with a good location, very friendly and executive staff, comfortable rooms with panoramic windows and rich delicious breakfasts. Special thanks to the staff and chefs of the restaurants for 5+ breakfasts.
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July 9
A great hotel. Convenient location in the heart of the city. The rooms are good. beautiful view from the windows of the lake and the city center. The staff is friendly. The breakfasts are good, varied, and deliciously cooked.
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July 17
I stayed for two days. I was very pleased. Lovely room, good service, the room has everything you need. There is a panoramic restaurant on the top floor. Delicious. We play music a little loudly and don't make it quieter. Good location, exit to the shopping center (if someone wants to shop). I really liked it
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May 3
We are happy with everything - both the room (a really extraordinary mattress on which you get a great night's sleep) and the really amazing breakfasts (where even our skeptic liked everything). We spent a great week in the country, and gained great strength at the Hilton, thanks 👍 (PS: the gym is weak, there is a 6-22 dumbbell row and a crossover, but in the next building there is a business center with full fitness)
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August 26
a very good hotel, located in a very convenient location, nice, spacious rooms, the most important thing is that everything is new, I love it most in hotels!!!!!! a nice restaurant with a good view on the 21st floor. I liked everything, when we arrive in Minsk we won't even think about where to stay.
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October 13
Luxury hotel, location near the metro in the center, beautiful panoramic views from the windows, excellent cuisine, staff, there is a check-in, high-quality rooms, I recommend to everyone without a shadow of doubt
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July 27
Did you like the hotel
I recommend
By the way, breakfast is tastier than in Minsk restaurants
Belarusian cuisine that's for sure:the variety of pancakes lard sliced cheesecakes is really better for my taste than in restaurants
The restaurant on the 11th floor I do not remember the name is quite decent too
Good service
The hotel responded quickly to all requests
A pleasant impression was made
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May 26
Delight and delight again. A modern, cozy, well-located hotel. The rooms are new, well renovated. Breakfasts are separate: delicious dishes, the waiter immediately runs up with coffee, kefir was brought to the child. The food is very tasty. Parking is no problem. Clear recommendations👍👍👍
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September 27
A wonderful hotel with a wonderful breakfast. Nice interior, staff. Convenient location and good view from the window. Very calm. There is a Japanese restaurant with live music, and the casino is beautiful.
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August 7
Excellent hotel, in the very center of Minsk, with panoramic views of the city, very good staff. Nearby there is Parking for hotel guests (free) if you are not a guest of the hotel, then it is paid for 1 hour = 5 rubles, but the first 15 minutes are free
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June 17
As always on top. If you need a 100% quality vacation, a high level of service and comfort, then this is definitely the right choice of the hotel. The rooms are stylish, spacious, and clean. Delicious breakfasts. The staff works according to all standards of the Goag School of hospitality. Attention and care to the guests, everything is thought out to the smallest detail. A nice birthday present, for which special thanks. If you add a Hilton-level service to the trip, then this trip will be the best in all respects. Holiday impressions are formed not only from historical sites and attractions, but also from the quality of accommodation and accommodation. Everything is perfect here.
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May 6
The rooms are clean, the staff is very helpful and friendly. Excellent breakfast buffet. Good location of the hotel for tourists. Convenient parking.
Beautiful view of the river from the room.
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August 17
Nice hotel. One of the best in Minsk, probably. Everything is fresh and new. The breakfasts on the 21st floor are very inspiring for a tourist day. They even agreed to return the funds in case of force majeure. Although the tariff was non-refundable. The only thing is that the Belarusian travel agency is still resisting. Which is very strange. They only do not clean very well. You need to pay attention.
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October 5
A wonderful hotel, the breakfasts are gorgeous, the rooms are at the level of the declared stardom. There is a large parking lot, it is convenient to walk to the upper town. Very close to the shopping center, if that's what you need for life.
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October 25
As for the hotel, I will try to be extremely brief. The hotel is good. Of course it's not 5 stars. as stated. But definitely and confidently 4 stars. The location is excellent, the service is good, the breakfast is good. In general, do not expect anything special from the hotel, it is simple and good. I don't know why it turned out to be more expensive than others, I didn't compare it, but it's hardly justified. Just a nice hotel and that's it! Next time I'd look for something more interesting. Everyone, travel and impressions.
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March 2
Luxury and comfort are felt in every detail of this hotel. The location in the modern Galeria shopping center, in the heart of Minsk, makes it ideal for business trips and comfortable holidays.
The variety of breakfast dishes is amazing, and the quality of the products leaves no doubt about their freshness. The hotel staff is always ready to help and resolve any issues.
I will be very happy to return to this hotel again, as it is ideal for a comfortable stay and relaxation.
Sincerely, Apartments Crown39
Premium class for daily rent in Kaliningrad
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May 13
One of my favorite hotels, wonderful rooms, super staff, very stylish interior. Super cool view in the restaurant with panoramic windows on Minsk and delicious food))
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June 5
Comfortable , cozy, convenient location in the center of Minsk , courteous staff.The room has an ironing board and iron, a hairdryer and everything for a shower.Wonderful breakfasts, I liked everything thank you
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September 25
The hotel is great!!
How many times have I been to Minsk, I wanted to stay in double three so much, but somehow it didn't work out. On the last trip, I specially selected this hotel (I found the most interesting offer on MTS travel, if anyone is interested). I have never regretted it)
The ideal location is the central town hall, the embankment, the WWII Museum, and many different cafes and restaurants, all within walking distance.
The room was taken as a standard with a large bed, overlooking the city. I think that with a view of the river, it would be more fun.
The room itself is large, the bed is huge, even for two)))), the floor-to-ceiling windows are super. Clean, tidy. And yes, the pillows are just a bomb, we got high).
I recommend you to stop at this hotel.
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August 3
An amazing hotel! It is convenient and comfortable. Good location, there is a place to walk. The old town is not far away. There is a grocery store under the hotel, which is open until 2 am.
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August 26
Honestly? Well, it's not worth the money at all, alas.
The only plus is the location!
Reception and, in principle, service - there are big problems! They are constantly confusing something. At first, they tried to convince us that the rooms were without breakfast... although they were paid with breakfast, they spent 15 minutes on it. Then it turned out that the keys were not given to our rooms (we had 3 rooms). They didn't give out our suitcases from the luggage room, although they hang tags…
We had a birthday girl - we noticed it when we checked in! As a result, she was given a tiny piece of cake when we came to collect our luggage at 17! Although even at breakfast we told the receptionist about it! It would be better not to congratulate, honestly! It's a shame!
Rooms are a regular room for 4 people!!! There is nothing but shampoo and gel, the rest is only on call... there is also no coffee machine, although all Hilton have been serving espresso for a long time.
There are big questions about room cleaning - we had the whole bathroom in our hair when we checked in.
Breakfast - there are no freshly squeezed juices! Orange - mock-up! The choice is meager, we waited for the omelet for 25 minutes, although we did not come early at peak! A very modest choice at all! The only thing is a beautiful view from the 21st floor! You can't drink a glass of champagne either - it's not there)
In my opinion, this is a straight average 4ka with a very overpriced price!!!
We were in the same Renaissance, which is 2 times cheaper, but the breakfasts there are just amazing!!!!
Therefore, if the location is important, you can stop, but I wouldn't even take breakfast! Cornflowers if anything is nearby)
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January 9
A decent hotel, plus the fact that it is adjacent to a good Gallery Minsk, where you can have a delicious snack in the restaurant "Cornflowers" There is Parking on the street. A very beautiful view from the 18th floor! The bed is of high quality, the linen is super! I liked everything. True, they forgot to clean up once, but after 20 minutes everything was OK! It's nice that upon arrival there was a compliment from the hotel - delicious warm cookies. And they gave me cookies for Christmas, too. An expensive hotel. But it is compensated by the convenience of location and proximity to the center.
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August 30
We stayed at the department for 3 nights. A room with a view of the lake, perfect. Upon arrival, while they were making out, the spouse wanted to drink water at the reception, asked for water, he wanted to drink from the road, there was no water, only in the rooms, they answered. Hilton, you can put a cooler at the reception, it won't be difficult for you, what kind of policy!? The room is clean, cleaned daily, the tea set and water are replenished. The breakfasts are European, delicious!
The service, namely the service is slow, you can wait up to an hour for the delivery of dishes to the room.
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August 7
The hotel fully corresponds to its five-star rating. The rooms are spacious. The service and maintenance are good. The hotel is located in the very center of the city. In addition, it is located close to the large shopping center "Gallery", which is very convenient.
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January 6
The hotel fully justifies its status.
The location is gorgeous. The very center of the city. Direct access to the mall. Two minutes to the subway. There is a parking lot for cars.
The staff is very polite. Cleaning is daily, there is a coffee machine with capsules in the room, a kettle, water, which, if drunk, is put back on. There is tea and coffee in bags, and not bad.
We took breakfast. The buffet. Excellent assortment, everything is delicious. Even at breakfast, the waiters serve like in a restaurant. They change plates, appliances, bring coffee.
It is absolutely not a pity for the money spent.
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September 4
The beauties! Thank you for the level and maintaining expectations. No matter how many times (and years) I stayed at the Hotel, I never felt disappointed by the expected level of service and services. Is it too expensive? Yes.
But the family holiday is worth it))) A couple of times a year..
the hotel does not reduce the level of service, and others do not reach it. In short, good luck and wait for a visit again)
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May 16
We stayed at this hotel in May 2024. The level of service is excellent! The rooms are perfect - clean, the staff is very attentive, caring. I recommend it to everyone!
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June 19, 2023
Отдыхали в этой гостинице семьей с ребенком во время визита в Минск.
Все вполне ожидаемо - высокий уровень сервиса, хорошие завтраки.
Номера тихие, вид был на реку с высокого этажа. Немного правда пыльно в углах, но это никак не отразилось на качестве пребывания.
В номере есть минибар, но за деньги. Искренне считаю, что в гостиницах такого уровня и с таким ценником минибар должен входить в стоимость номера (хотя бы прохладительные напитки и всякие снеки, можно 1-2 раза за время проживания). Ну и вообще бредово- отказались от минибара на ресепшн. купили йогурт ребенку, хотим положить в холодильник, а он на ключ закрыт) Пришли, открыли, сказал что доверяют и не будут забирать ключ или вынимать все из холодильника. Это очень странно все было.
Рядом ТЦ Галерея с магазинами и ресторанами - удобно, когда только что приехал. Ресторанчики среднего ценника, магазины как магазины.
До центральной части города 15 минут пешком, не спеша.
Дали ребенку детский паспорт проживания, поставили печать. Положили шоколадок. Тут приятно.
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March 10
The hotel is generally decent, although the cost of $215 per night for a standard room without breakfast is overpriced.
Positive:
- location
- comfortable rooms and beds
- 5+ sound insulation, this is rare even in good hotels
- Clear
- we went to a meeting and checked in 2.5 hours earlier. We were with young children after the morning train - appreciated.
- welcome "buns" and compliments
- they promptly helped with luggage and purchases - they took us to the room so that we would not go up.
Minuses:
- a locked minibar. The reception did not warn about this. It's very ridiculous. In a hotel of this level. Moreover, it says on the refrigerator: "We have prepared everything" or something like that. We decided to use it late in the evening and ran into a lock. Nonsense.
- the switch in the shower did not work in the room, the water was pouring only from the top watering can. It was very unpleasant, I had to wet the children's heads. In general, it is inconvenient.
- the bedside lamp did not work.
- there is no agreement with taxi drivers to quickly serve cars to guests. There are problems with children's taxis in Minsk, it takes a long time to wait, you can't order with two seats at all. The hotel did not help to solve this problem promptly. Waiting for more than 30 minutes.
I recommend the hotel. I hope that the broken things will be fixed (number 903).
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September 21
The hotel corresponds to its class. Everything is on the level! Attentive staff, cleanliness of the rooms, location... There is a good shopping center adjacent to the hotel.
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August 31
A great hotel. Friendly staff, delicious breakfasts, the rooms have everything you need, you didn't have to ask for anything. The only drawback for a colleague on the 20th floor was a very weak Internet connection, everything was fine for me on the 8th.
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April 22
The convenient location of the hotel. You can get directly from the hotel to the shopping center.
Excellent rooms with a wonderful view from the window. Room cleaning without complaints. Breakfast takes place on the 7th floor, a large selection of dishes from both national and other peoples of the world.
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December 1, 2023
Good evening,
we were with our family at your hotel in October 2019, the service and range of dishes, the quality of the products were at a good European level: upon arrival at the hotel, we were given a present, oysters and champagne were included in the morning breakfast menu on weekends, the minibar worked in the room.
In October 2023, your family chose your hotel for a week-long stay in Minsk. And during this visit, the service and assortment of breakfast dishes (we had a buffet breakfast included in the room rate) was strikingly, not for the better, different from our visit to your hotel in 2019 - there were no oysters and champagne at the weekend, there was no present upon arrival at the hotel It was offered, but was provided after my verbal reminder at the reception. However, the most outrageous thing was the fact that the minibar in the room was locked with a key, without specifying any clear and understandable reasons for this.
Summary of this stay at your hotel:
If you continue to position yourself as a hotel that is part of the Hilton hotel system, you must adhere to the standards adopted in this system in everything - the quality of service, the range of dishes, etc.
The second option is to change the status of the hotel, the star rating and, as a result, the cost of living.
Thanks for understanding,
Sincerely,
N. Polikarpov
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