I ordered contact lenses online from this store, they helped me quickly, it's interesting that lenses are sold in pairs, which is convenient when you're on a business trip.
I did 5 or 6 points, they constantly take contact details, but they have never called with the words "ready to take it away", I have to call myself all the time, wait, ask.
Although they ask for contact details when handing over, they say that they will inform you about their readiness.
But in fairness, they always do it normally