I've been there three times , since I often pass through Donetsk , of course , it's still a long way from delicious , a huge disadvantage is that there's nowhere to wash your hands, it's necessary to get off the road , you could fix the situation at least with an antiseptic or a wet cloth (unfortunately , they don't provide such a service). I would like to praise the French fries, there is nothing so delicious in Russia. The staff are great, they work quickly and accurately, they were very pleased with the assortment of cocktails , especially mojitos, and the receptionist guy (unfortunately I did not recognize his name ) is very attentive , and helped the girls throw the garbage into the container.
Two stars for delicious drinks. The sauce in the chicken burger is very cheap, not tasty. French fries are normal.
There is no water in the faucet, and there is no paper either.
Honestly, it's better to eat shawarma or pizza.
Staff service is good, but it's better to change the woman's chief manager, she talked to the staff in a high-pitched tone.
When I asked for ketchup, she could choose her tone, if she didn't like working, let her change her job.
I don't want to order anything else besides drinks if I come back.
Please buy a storage tank so that people can wash their hands or give out free wipes.
Change the sauce in the chicken burger, you are using a very bad sauce.
Thank you so much for considering our opinion.
It tastes delicious, but expensive.
1000 rubles were spent on 2 grand tastie burgers, mojito lime, rustic potatoes and 2 sauces, I liked everything, but for this amount it is much more profitable and tastier to overeat shawarma on the counter.
Cashiers leave much to be desired in their attitude towards visitors. If you are very unlucky, you can get to the slowest possible cashier, who can serve one person in 10 minutes.
The menu repeats itself since 2012, nothing particularly new has appeared.
The prices are reasonable, you can have a snack for 200-250 rubles.
It doesn't take long to wait in line, usually all the ticket offices are open and pretty fast.
The place itself is in the center, which attracts visitors.
Everything that is served is quite tasty, without frills.
The hall is mostly clean, with minor exceptions.
I would like to note that the team tries even in the absence of water in the city - the institution has it) that is, on a par with restaurants in the city. The interior is clean, I liked it too. It is more expensive and less tasty than in a similar network in Russia. Perhaps the situation will improve in the future
And so, the burgers are made as if from a dog!It tastes disgusting!!!the potatoes are too salty, there is no place to wash your hands.We ordered 2 pies, 6 nuggets, 3 cheeseburgers, 6 shrimp, cheese sauce and sweet and sour.We took it away, we came home, and in the end: instead of sweet and sour, we put ketchup, and most importantly, we DIDN'T PUT NUGGETS!!!!!Let's go figure it out, we come up and say:
- you gave us the wrong sauce and you didn't give us the nuggets.
they almost sent us to ***, they said that a lot of time had passed and we were not going to give you anything.160 rubles to nowhere!!!!
The sauce was examined from all sides and a new one was given.
and it was all said by the ADMINISTRATOR!!!
the staff is terrible!
If you don't mind your money, go there.
Everything would be fine, but if I didn't want to go to the toilet and wash my hands. But unfortunately there is no such service. All toilets are closed as there is no water. I think for catering, it would be possible to put one five-piece hand rinse or antiseptic to treat your hands.
And so, in general, you can have a snack, there are always free places and it is not a little important that there is Wi-Fi. This was very important for us, since we did not have a local Internet connection, and here, thanks to Wi-Fi, we were able to plot a route and go further.
The queues are terrible, the staff is clumsy, it is quite possible to stand for an order for more than an hour. "Out of service" signs are posted on self-service terminals. On weekends, the toilet is prudently closed, the establishment is open until 18.00, at 17.30 the doors are already closed and chairs are being placed on the tables, the boorish guard begins to tell everyone that the establishment is closing. In general, I've never liked this place, I won't come back.
A very interesting interpretation of McDonald's, the feeling that I visited in the mid-90s)))
Nevertheless, everything is delicious and, unlike the original, they don't skimp on cucumbers in burgers.
The main Poppy of Donetsk, although not the only one. A large spacious hall, served mostly quickly, if not completely steamed up. The only thing that is not made specifically at this point is a mac muffin with pork cutlet and brioche buns. They do it at the points on Lenin Square and at the Indoor Market, for example. And here, maybe no one is asking))
the staff is rude and disrespectful to customers. The chicken roll is dry and spicy, although it was not mentioned anywhere. It's like putting a maggot in a glass of ice cream. Chicken courier looks like the leftovers of the homeless!!!
The cheeseburger is very tasty, the cutlets are made from babies, the cheese is made from their snot, and the cucumbers were pickled by a tuberculous deceased grandfather in his mouth, in general, I liked everything, it's just a pity that there was no "holocaust" drink
It's a terrible place!burgers suck, only the potatoes are delicious, they took the burgers with them to feed the dogs, but even they didn't eat!!It tastes like they're 10 years old, disgusting!
I'll start with the prices. Prices are too high for such a volume of food and drinks. 100 rubles for Americano? Are you serious? Where have you seen this? And lemonades? It's generally a horror, 300ml for 175, when in other establishments for 500ml the same price.
Service. Terrible cashiers. Is there a "cash payment" sticker hanging from Soviet times? (Joke) But, it really has been hanging there for a long time, although there is a terminal ONLY AT ONE checkout.
Staff. Employees behave as if they are being given urine in banks instead of money in their salaries (I'm sorry). You can't yell at the clientele under any circumstances.
Children's kit. They always asked what to put there, now not only did they forget to punch it and had to pay for drinks separately, they also yelled and said they needed to order louder.
Food. For a C grade. No sauces, nothing. The cutlets taste like ground liver.
1 star purely because of the location on the point.
I'm kidding, because less is not put.
Namana, I ate this food and was basically satisfied. I really didn't understand why there was pepper in the burger and why they diluted the coke so much, but that's it.
Disappointed. The toilets have been in a technical break for several years, there is nowhere to wash your hands. The prices are so-so, in the same delicious and the point is much cheaper and tastier. A milkshake has the consistency and taste of melted ice cream and, according to other reviews, it is absolutely normal for them. It would be better to eat shawarma on the street, by God🥲
I ordered a burger, it was quite edible, almost all the salad poured out of it into a box. Light roast coffee, for an amateur. The order was prepared quickly. The cafe is clean. Solid and well-deserved 4
Great shrimp.
But what to buy is a quest.
Working day before 6? You don't have to go there at 4. On weekdays, you can even come to lunch and kiss the closed door.
I don't understand how they work.
It is clear that in real conditions it may be cool, but the staff there is so-so! There are some people to compare with in Donetsk! Basically, people everywhere are friendly and polite! There are programmed robots in this place! But parents with children come there! This is a purely subjective opinion, then maybe everything will be better!!!
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1
Maison Marjella
Level 16 Local Expert
February 6
It was once the best McDonald's, but now..It hurts to watch. The food was tasteless, there was a queue for 30 minutes, there were only 6 people in front of me. There is only one cash register. The toilets are not working. There are self-service terminals, they don't work either. It's dark inside, the only light is around the ticket offices
I will say for the entire DonMak network, the old menu, 80-90% of the cases the buns are dry as if they are already 3-4 days old, highly inflated prices "you can see the prices on the site yourself, delicious and period", there is no normal delivery, toilets do not work, 1-2 cash desks always work no more, work up to 7 hours
An ordinary McDonald's. The same burgers, the same potatoes, the same sauces, the same people, the same corporate standards. It's as if McDonald's never left Donetsk
The guard is a boor. Burgers are normal, but a milkshake is something with something- a viscous substance, it is impossible to drink while you drink, you can pump up your cheeks ...... Toilets do not work...
Space prices, for those portions that are offered. the staff is sleeping at the checkout and dreaming about something, they asked not to put pickles, instead they punched a big mac into the order. There is a difficult situation with water in the city, but in an institution where the average check is about a thousand, you can open toilets and handwashers. I won't visit anymore!
Toilets are closed, allegedly because of a breakdown, but in fact - so as not to wash; Wi-Fi does not work (and this is in Donetsk, where roaming is enabled for people from other regions). It's just awful.
This particular point is one disappointment. The manager is rude, confuses the orders of visitors, violates the simplest rules of catering. The potatoes are raw. Train your staff in maintenance.
It doesn't taste good. The toilet is not working because there is no water. I come in sometimes because of the Wi-Fi, but now it works every other time. It sucks.
Why do you always come across boorish service when visiting such an institution (even through McDrive)? It doesn't seem to be a market, it doesn't seem to be shipping potatoes... No greeting, no respect for customers. Only dislike, rudeness and rudeness. Is this a feature of the institution - to hire one redneck? This was not the case when we opened, but now the further we go, the sadder it gets...
We Need To Work and Work. Unfortunately, the taste that I used to feel in this kind of institution is a little different. Well, accordingly, the staff needs to pay a little attention - this is the manager.