The best hotel in Lugansk. Located in a quiet place, spacious, simply huge rooms, clean, there is a kettle in the room, there is a kitchen where you can use a microwave, refrigerator and drinking water, all amenities in the room, refrigerator and TV. But the most important thing is the hospitable, polite, customer-oriented staff, they will always prompt and help. I stayed here twice and settled a group of people, everyone is happy. The only thing is, there are no breakfasts, but you can buy something ahead of time and have a great meal in the cafe room, or visit the nearest cafe, which has been open since nine with hot food (delicious)
A very nice, pleasant hotel. There is a delicious cafe on the ground floor, where they will politely serve and feed.At the reception, good girls will prompt and explain everything, and most importantly, the rooms are clean and cozy.
Excellent hotel, we arrived much earlier, we were accepted right away. The room for two is comfortable, clean, refrigerator, kettle, water, everything in the room. The staff is polite and friendly. The cafe is on the ground floor, the menu is good. A stop in the city and a shop nearby, everything is available.
The room had to be changed, there was an unpleasant smell. There is not even a lamp TV in the room, 21st century. The plumbing wants the best, the pipes are all from the outside (sewerage) , the shower cabin, the door weighs askew, and does not close, the toilet button jams. The doors are the cheapest, you can even hear the neighbors through the room. The price is too high for such a service! 2500 rubles per person. The shelves above the bed are empty, put at least a couple of books, since there is no TV. The staff is friendly, everything that I liked about this hotel!
Very warm welcome, large rooms, clean.
The cafe didn't work in the evening, but they made us breakfast.
There are no parking problems.
The water is hot from an individual heated tank, which has advantages (autonomy from external factors), but also a minus - the tank volume is not infinite.
In general, everything is fine, the price corresponds to the level, everything is comfortable.
I have been staying at this hotel for 3 times with an interval of 4 months. Well, what can I tell you guys? Progress on the face... The staff is very friendly! And it seemed sincere to me. Which is a rarity nowadays. Parking for a small hotel is sufficient, there is not enough barrier. The building itself is being gradually put in order. The stairs were covered with a red carpet. The corridors are clean and smell nice. The room is spacious. It's clean, there's no dust. The furniture is not burnt. The furniture is not new but neat. The bathroom is well maintained!!! The watering can of the shower works, is not clogged and does not flow. Boiler with hot water!!! A toilet bowl without ancient lime deposits. There were 2 towels in the room, clean and smelling nice, and a hygiene kit. It was a pity there were no slippers. The refrigerator is old but working. TV - with Yandex TV. WiFi caught in all corners of the room. What was missing before the full pleasure? The mattress is softer. By the way, the pillows were large and very comfortable. There were no neighbors to be heard. Condey didn't turn it on. In total, I recommend it to those who are not spoiled by comfort, but are ready to enjoy practicality and ordinary joys, such as warm water in the tap, a clean room, their own toilet and friendly staff!
We spent the night on the way to Donetsk. The hotel is like a hotel, everything is there for a normal stay, well, except for sockets))). All the sockets are behind the TV, but the beds don't have them (it's not very convenient))
Of the several hotels in Lugansk, I liked this hotel the most. Comfortable mattresses, New furniture and repairs. I know that there are rooms in this hotel that are different in novelty, so it is better to clarify this point with the administrator. The staff is very sincere. Special thanks to Galina Anatolyevna for her Sensitivity and care.
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Level 5 Local Expert
October 4, 2024
Cons:
Far from the center;
Expensive cafe;
The showers are in a deplorable state;
Audibility.
Positive:
Responsive staff;
Daily cleaning (but linen and towels are changed every few days, if not requested);
There are breakfasts (but without a choice and from 8 am);
There is a laundry service;
Refrigerator and microwave (shared on the floor, some rooms have a separate refrigerator);
Air conditioning (not in all rooms);
Kettle in the room;
Shared balcony on the floor;
There is a barbecue and a mini park in the courtyard.
They charge 5,000 a night. There is no air conditioning or WiFi in the room. There's nothing to breathe.Telvishchor does not pull from the word at all..
The administrator just throws up his hands.