Hello. The best Veterinary clinic in Almaty. Doctors are professionals in their field. I would especially like to mention the Doctor with a Capital Letter Kamila. Thank you very much ❤❤❤❤
This is probably one of the best, and most likely the best, most advanced clinic for animals.Both friends and relatives treated their pets here.Doctors and veterinarians conduct receptions and surgeries from other cities.The price tag for services is average, affordable.
A place where your pets will definitely be taken care of! There are zookeepers, doctors, felinologists, dog handlers.
Animals are examined by a doctor upon check-in. They are treated for worms and parasites during settlement.
The price is above average. Incomprehensible calculations.
When we checked in, we paid with a card the amount that was announced to us. When we took the seals, we were told that the seals have 1000 tenge for a long time. Where it came from and for what they could not answer. There was no debt when checking in. The amount is small, but it was unpleasant
I recommend all dog owners to visit the House-CVM! Dogs socialize there, communicate, are raised and become champions! Really! Attentive staff, pet grooming and baby monitors, doctors, a huge selection of food, accessories, vitamins for cats and dogs. Clothes, ammunition, toys, beds and much, much more! Everything you need to grow a champion and keep fit!
They went on vacation and left a cat in a zoo for the first time in their lives. Since we were very worried, we needed a good, responsible attitude and there was no question of money. According to the stories of the staff, everything was wonderful at the CVM house. We chose a VIP with a window, the arrangement was video 3 times a week. As a result, in 14 days there were 2 videos, and each time I wrote them with the requirements. I was just ignored.
They took the cat away, they told us that there were soothing incense there so that there would be less stress, so the kitties were calm, relaxed, and very quickly put a document for signature about a satisfactory condition. Upon arrival home, it turned out that she does not drink, does not eat, does not go to the toilet and stinks a lot. The cat is just dehydrated. It was found that the cat had dried feces, got tangled in its fur, it was unknown how many days it was in this state, severe inflammation of soft tissues began, it does not go to the toilet at all, neither small nor large, lies and that's it. He can't sit on his ass, he's in severe pain. It also turned out that there was an infection in her mouth and nose, her tongue had ulcers, so she could neither drink nor eat.
Where were the staff looking?? Why hide it?
Initially, it was told that they would be fed three times a day, play, walk, video. Therefore, such care and number are estimated at 154,000. We have not been stingy.
As a result, the enrolled, thinned cats also got sick, God forbid if they came in once a day, and so they pumped sedatives, poured dry food and that's it, the cat room itself stank terribly, just a musty smell.
The cat had to be shaved, we have already been treating it for 5 days, the condition is very serious and unfortunately it is not getting better yet. My heart just breaks.
Such a negligent attitude is simply amazing! Take care of your animals and do not trust such specialists.
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Spbfood
Level 5 Local Expert
November 17, 2022
We left a friend of Homie's at the hotel, everything is great, the guys are great. Clean, cozy, very pleasant. The staff is attentive, helpful, and helpful.
They walk with animals 3 times a day🤍
Thank you, we will continue to give only to you, we trust you.
The only thing is to come up with something to eliminate the smell in the rooms where the dogs are kept, it smells bad, the dog was washed with shampoo upon arrival home to get rid of the smell.
Thanks again and have a nice day!
Super friendly staff, excellent pet care, I was afraid that the cat would get bored and not eat, but everything is fine!
Thanks to Lyuba Tushina and all the other employees of the CVM House
We left our beloved dog at the hotel for a few days. Very attentive and friendly staff! The favorite was almost not stressed, although it is very difficult to bear the separation. They were returned safe and sound, and they willingly respond to messages about the pet's condition. Thanks to the staff, we will come again! :)
we did not use the services of the hotel, but we took a rabies test there to take the dog abroad, everything went fine, the doctor was pleasant, explained everything, behaved very affectionately with the dog and the other staff were also very nice guys.
Excellent rehabilitologists, people with a big heart. Animals are treated better there than people in urban clinics. Everything is at the highest level.
They left the dog at the hotel. The dog is happy and so are we)
Excellent staff, met, interviewed, examined the dog, returned safely))
We are very satisfied.
The disadvantages include a tiny parking lot. It is wonderful that you can quickly do a virus test for animals. Also - respect for surgeons - operations are going well! Tfu tfu tfu
The clinic is definitely on top of the methods of diagnosis, treatment and care, but!.. The fact that this is the most expensive clinic in the city already speaks for itself - they will shake every penny out of you. It's like driving into a service station, dealing with one minor problem, you will immediately find a dozen more "serious" diseases along the way that just need to be treated immediately, and medicines, due to this urgency, must certainly be bought at their pharmacy at the same cosmic price (all cheap and absolutely the same composition analogues are sold in regular pharmacies). Of course, they will very carefully and kindly cure your pet of everything that is in the world, and then they will present a killer bill. Although Alma-Ata is a city of millionaires, many people are not confused by these prices. Having applied once and spent the entire salary on our mongrel cat, we never set foot there again. Other veterinary clinics are also no worse, but they are engaged exactly as intended, without coming up with unnecessary things.
Thanks to the dermatologist of this clinic for correctly diagnosing the problem in the ear of our dog - oatmeal (2 pieces). I wish it would be easier to get an appointment with him :) (although there may be a combination of circumstances). We had to "change" our clinic and go to another one claiming to be the leading one in the city, where we were treated for otitis media and allergies for 2 weeks, and where there was no SERVICEABLE tool to detect oatmeal in the dog's ear. Greetings to the whole team from Sputnik and his now happy hosts! Thanks!
A good team. There is a distance from the clinic to the hotel. You can do everything in a convenient place. The prices are reasonable. The only parking is very small.
We are saddened by the attitude towards regular customers, we would also like to equip our own laboratory, and not send it to the other side of the city