We lived through two nights.
The staff is very friendly, friendly and everyone has a great attitude towards the guests.
The manager of the Hovhannes hotel personally communicates with the guests, asks if everything is fine, gives consultations and sound advice. I personally helped with the taxi and departure from the hotel. Great job.
Two quiet, transparent elevators work perfectly. There is a smell of cigarette smoking in the corridors, although smoking is prohibited in the hotel.
The rooms are clean, there are shampoos (but they foam poorly), towels (but they are washed), shower caps, toothbrushes, toothpaste, cotton swabs, combs.
The room has: desk, safe, bathrobes, slippers, bottled water, kettle, coffee, tea, sugar, telephone, TV, two bulky armchairs. The room itself and the bathroom are too big. From this room, it was possible to make two modern cozy rooms like in Europe. The audibility from the street is perfect, I had to use earplugs.
It is positioned as 4 stars, but the furnishings and breakfasts are hardly 3 stars. The set of breakfast dishes is meager, there is no porridge, the coffee from the coffee machine is terrible, hot dishes with uncomfortable lids. On the second day of our stay, the food was fresher, and at my request, they made good coffee, but I didn't get any yogurt.
On the website booking.com a day in this hotel costs 4,884 rubles, the manager charged us 11,700 rubles for the stay, i.e. 5,850 rubles. per day. Moreover, the account in Armenian drams was 49,000, and he converted it into rubles at the rate of 4.2, although later in the bank we exchanged rubles for drams at the rate of 4.63. The next day, Hovhannes explained that he had applied the exchange rate of the Central Bank of Armenia, but the official exchange rate on that date was 4.77. And here the owner managed to make decent money for us. Most of all, I did not like that Hovhannes was constantly getting out of his way, it would be better to take up modern design and landscaping of the hotel.
There is no early check-in, we arrived at 02 a.m., and we were charged for a full day.
The room is unreasonably huge, but not at all cozy, furnished in the traditions of the Soviet past. Locks on doors with a key – the last century. There are no sockets near the beds. The only modern one is WiFi. The most useful thing is the map of Yerevan and the city center, which helped us a lot on foot.
I can advise the owner to go to a three-star hotel in Europe, then hire a decent designer to make a modern interior in the rooms, lobby and "buffet" for breakfast. And there will be no shortage of visitors. But the 4-star hotel does not pull in any way.
I wrote it haphazardly, but it's under the impression of the hotel. How people put "Tens" on a Booking is anyone's guess. Maybe they came from mountain villages, maybe they write after visiting two cognac factories located next to the hotel, but it seems that they have never been to a four-star hotel. Or maybe it's even worse in other hotels?