Excellent doctors!!! Gods in their profession!!! Many THANKS TO Ryabchikova Yulia Alexandrovna!♥️ CLEVER GIRL!!! Attentive, caring, competent specialist. In addition to the recommendations at the clinic, I was always in touch after hours. It's sooo nice to be treated by such a specialist. Klyashtorny Ilya Vladimirovich!!! Thank you so much!!!!!♥️. He said: 95% I will help the dog without surgery. AND HE DID!!!!! He created a miracle!!! Although other clinics definitely advised surgery.
Orthopedist Krovetsky Vladimir Vladimirovich!!!! A doctor with golden hands!!!♥ He treated my cat with a complex dislocation of the hip joint. THANK YOU DOCTORS!!!!!!♥️🤝
We have been serving at the Dr. Vet clinic for more than 14 years. An impeccable and well-coordinated team of employees! We would like to express our gratitude from the British patient of the cat Tyson Petlitskaya Yulia Alexandrovna and Soroko Ulyana Vadimovna for their high professionalism, knowledge, skills and skills in their favorite work, warm attitude to the cat who found himself in a difficult health situation, for psychological support and hope for recovery! Thank you Dr. Vet! You are dedicating yourself to a noble cause!
The best specialists and the best service. All competent doctors and super administrators. I really liked the cardiologist (ultrasound + examination + competent treatment), oncologist, ... In general, they always provide the best service and timely prescribed treatment - it saves my old dog. All the experts here feel sorry for and love our pets) Thank you for your work!
For 2 years we have been observed and treated at the Doctor Vet clinic and at Bearing Passage, 9 and Skripnikova, 39.
Barney's Labrador dog)) He is already 11.5 years old and in many ways thanks to the doctors of this clinic.
First of all, I want to highlight the excellent specialists in their field:
Voronets Alexander Leonidovich – he detected the tumor on ultrasound in time, thereby saving our dog! An excellent, competent specialist. Performs ultrasound diagnostics carefully and thoroughly. Also, a couple of days ago, I identified a heart problem at an early stage, prescribed medication. In a month we will appear again for control and only to Alexander Leonidovich.
Pileyko Viktor Viktorovich – operated on the tumor of our dog, everything went well, everything healed quickly and without consequences (and it's been 1.5 years)! The dog is still alive and he is 11.5 years old. Or he might not have been there anymore. I can't help but mention the doctor's excellent sense of humor. It seems that they came for a sad reason, but the doctor cheers them up, does not let them hang their noses. Victor Viktorovich has golden hands!!!
Wonderful doctor Kurzina Elena Mikhailovna – saved our Barney's liver. A very competent specialist in all matters. The medications are prescribed clearly and to the point, carefully instructs on treatment and explained all the incomprehensible symptoms to us hosts in an accessible way, explains their possible origin and probable causes. Now only to her)))
Malevich Anastasia Alexandrovna is an excellent urologist. She correctly prescribed medications for my dog with an elevated PH. Competently conducts an examination of the pet))
Separately, I want to thank the staff of the treatment rooms (both addresses of the clinic), especially Alexander Alexandrovich Mukhly (almost a native person to my dog))), it is often Alexander Alexandrovich who deals with Barney.
They are very attentive to pets and polite to their owners. They do excellent blood sampling, carry out the necessary hygienic procedures and answer all questions. Analyses are being prepared promptly, it's so important!
I thank the staff of the call center, the girls administrators. They will always help, tell you, write it down, find a window)))
We also thank the other doctors of the clinic, whom we visited, but did not name)))
God grant everyone health and gratitude from the bottom of my heart for everything!!!
There are no complaints about the veterinary library.
Complaints about the veterinary clinic. To begin with, arriving by appointment at the appointed time, you can wait for another 10 to 40 minutes.
It was an incredibly smooth situation.
I made an appointment with the head.to the doctor (to get to him - you need to sell your soul to the devil); they called from the call center and CONFIRMED my appointment. A day BEFORE the agreed time, they called and reminded me once again about the recording.
When I arrived from the other side of the city, after taking time off from work, they told me that the heads.The doctor IS NOT SEEING YOU today. That, apparently, there was a mistake and I was booked for the wrong day (three times).
Naturally, no one apologized to me and no one compensated for the missed day at work. I wasn't even offered another record. After all, the mistake was not my fault. Question: was someone responsible for this?
Or the main thing is that the money should be taken to the clinic?
The veterinary clinic at the Bearing is very good! The staff - from the receptionist and cashier to doctors and cleaners - are polite, responsive, and animal-loving. They examined my cat, listened carefully, and told me everything. We were satisfied with Mars the cat.
My first visit and my first disappointment. Everything was "fine" that day. I arrived at 9:00 on a first-come, first-served basis, as an emergency, the dog fell on its paws. It turns out that the doctors' appointment that day was from 10:00 because of an internal meeting, and accordingly the whole queue and I sat and stupidly waited. While I was waiting, I decided to undergo an ultrasound at the same time, the specialist looked at it, did not comment much, I had to ask leading questions. Then we went to get blood tests. The girl smelled of cigarettes and she immediately began to comment on the ultrasound, and also offered to take additional tests. Then we went on to sit and wait for an appointment with an orthopedist. During the three and a half hours of waiting, interesting events unfolded there. A dissatisfied client came with a complaint to the manager because of poor service the day before. When she left, she said that she had never seen worse treatment than here and cursed almost everyone. Then their system froze for about 15 minutes and their computers went down. A woman came out, apparently from the administration of the clinic in a vest made of natural fur, And this is at the veterinary clinic! In short, it all looked like some kind of sur. As a result, a doctor saw us, but could not help us on the spot. Perhaps you need a neurologist who sees you at all in another office on Skripnikov. I don't understand why doctors should be so divided when it is clear that there are many cases of combined origin. In general, I spent half a day, the dog is in the same condition as it was.
The dog was sterilized there, everything went well and without consequences, thanks to the surgeon V.V. Krovetsky.
Not cheap pleasures, of course, it turned out ... but the main thing is that without bad outcomes. The staff is very loving to their furry customers, for me it was one of the main things. We signed up, arrived, passed tests, and operated on a couple of days later.
After the repair, it became much more convenient and cleaner. A controversial question about the white seats, but as it is ...
They made separate waiting rooms, but everyone sits as they have to.
Attentive, polite staff.
When our 10-year-old cat fell out of a 5th floor window, we had to look for veterinarians we could trust. We found them at the Doctor Vet clinic on Bearing 9.
At the beginning of the appointment, the ultrasound doctor allocated time to establish contact with the pet, after which she quickly and accurately performed an ultrasound diagnosis. The therapist and nephrologist-urologist Soroko Ulyana Vadimovna examined, probed and listened to the cat from the tip of the ears to the tip of the tail, evaluated the results of the examinations and answered all questions.
Among the disadvantages: the clinic is in demand and it did not work out to sign up for all the procedures in one day.
In general, we were very satisfied. Now we know where to apply for qualified veterinary care.
Many, many thanks to the team of the clinic on Bearings 9. Borodina Oksana Vladimirovna, the team of intensive care specialists, and everyone with whom I did not communicate, whose name I did not remember, but in whose kind hands our cat was.They did everything possible and impossible for our cat. They are wonderful people and professionals. Thank you! Your attitude is very valuable.
I would like to express my deep gratitude to the neurologist Sergey Leonidovich Naumenko (I'm very sorry if I misspelled my last name.) On May 1, 2024, we were at the reception. The doctor was VERY attentive, carefully conducted the examination, listened to everything, answered all my questions, accompanied me to the X-ray, explained everything clearly and clearly. After a while, he called, found out the condition of the dog and told all the tests.
Separately, I want to say THANK YOU to the head. The Department of Lines of D. N., who, despite his reception!! He gave us some time. I listened to everything carefully and gave my recommendations.
We have been using the services of this clinic for 11 years and seven months. What happened on the evening of October 2 and the morning of October 3 crossed out all the good things for 11 years. We got to Dr. Konoval. The Doctor is either incompetent or just a soulless person. We were demoralized. We were in a panic. We couldn't gather our thoughts and didn't know what to do. The doctor just helped us kill our dog. Analyzing what happened, we had a chance to save the dog's life. Even prolonging a dog's life for at least one year is a lifetime, a joy for the dog and for us. Our dog didn't deserve to die like that. Thanks to the clinic Dr. vet.
It's a terrible place, the most that will help you get money out of you.
They turned to the vet clinic on 08/01/2024 with the fact that the cat was paralyzed (the cat was on a samovygula, disappeared for three days, found paralyzed on the street).
We immediately went to the vet clinic, they accepted it quickly, there are no questions about it.
They started an examination, took tests, did an ultrasound, doused with saline, anesthetized.
Then followed the doctor's speech, the cat had either a viral or a tumor (they did an ultrasound, but either did not look at the monitor, or did not understand what was on the monitor), i.e. they did an ultrasound, but they say there may be a tumor, it may be viral, i.e. giving 190 rubles, there is no exact diagnosis..The question follows, are there doctors there for sure or what?
It would be all right, we are all human, everyone can have mistakes, but they suggest putting the cat to sleep, since the cat will only suffer and die anyway. That is, in the vet clinic where they should save, they offered to just finish it off, bravo ...
I refuse to put the cat to sleep and take the cat away, buy antibiotics, painkillers on my own without a doctor's appointment, and oh Gods, after 7 days the cat gets back on its feet, after 10 returns to a full life.
We conclude: the veterinary clinic offers to euthanize a terminally ill cat (according to them), which returns to full life after ten days.
The review is honest about the "wonderful clinic with a rating of 4.9" and is aimed at thinking before contacting here, if I had listened to the opinion of the "doctor", the cat would no longer exist...
I do not advise anyone to contact this clinic.We arrived late in the evening, the dog had seizures after giving birth on the second day. Absolutely indifferent attitude of doctors.They did not offer to leave the dog at the clinic, did not take a blood test, did not do an ultrasound, but offered to come and undergo all examinations in the morning.And at 6:00 a.m., the dog died. Just carelessness and irresponsibility, and also illiteracy. They didn't even realize that the dog was dying.These are the "doctors" there To clarify: the clinic is located on the Bearing Passage.
We got an appointment with a doctor, Sofiyskaya T.V. Appointed an operation on the right eye, corneoscleral transposition.After her manipulations, the dog lost his eyesight, an infection was introduced, and there is a question of removing the eye.The clinic management does not see any mistakes in the work of this "specialist"I do not recommend this doctor.The diagnosis was made correctly, but the treatment was not provided with high quality and even with financial losses after her work.No one is immune from mistakes, it's just a pity that the clinic, together with Sofia T.V., is not able to admit this.
Terrible attitude towards customers, when making an appointment with an orthopedist on the phone, they said that if you need an X-ray, it would be better if there were 2 people who could hold the puppy, but if there is no such opportunity, then this is not a problem and you can ask someone to hold it, in fact, after driving through the whole city by taxi, they turned back since one a person can't keep a dog and they can't ask someone to keep it either, after spending a lot of money on a taxi, I have a question, why say one thing on the phone, but in fact the opposite is true!
"The cat abandoned the kittens."
Only in our case, a dog.
They went to the clinic with a limp: the dog accelerated sharply while running and, as we thought, sprained his paw.
Upon examination by Dr. Krovetsky V.V., a rupture of the PC was diagnosed and, as a treatment, surgery under general sedation, TPLO. During the appointment, the doctor said that there is a possibility of damage to the meniscus, and it seems like you can look at it during surgery.
The operation was successful, the suture is excellent, clear instructions on how to take care of the animal.
But after a month, the dog did not lean on the paw. Only when moving slowly. Moreover, there was a joint crunch when walking. There was no clear answer to our questions about what it is, whether the meniscus was checked during surgery /sedation and how to be now, except to do arthroscopy again under sedation.
There is an incomplete diagnosis before the operation. (Read in a hurry.)
We have to turn to other specialists.
Turn on your own critical thinking and gather the opinions of different specialists before performing surgery.
Good luck to everyone.
Regular customers have been around for almost 15 years. Several pets.
I can say that every year Dr. Vet gets worse and worse! There were good, attentive and qualified doctors. Now the service is terrible, inattentive, and the qualifications of doctors are also often in doubt. The contact center is generally a separate conversation - they can't get through, they can call back after a few hours! Or maybe even the next day! You cannot call the clinic directly.
We came for a repeat appointment on 04/01/2024 to correct further treatment, the therapist Borodina took tests, said that after the tests she would contact us to correct the treatment, which lasts 5 days and there are no special results. As a result, the tests were ready at 15.00, but no one contacted and moreover there is no information about admission in the card (this information was reported at 22 o'clock in the contact center)!! How is this possible?! What did we pay for?! After calling the contact center, the girl apparently contacted the doctor and sent us a conclusion (attention!!!)identical to a half-time appointment from another doctor, with all 5-day recommendations and prescribed treatment!!!!! Dr. Vet, are you serious?! Is this how your doctors work now?! This is outrageous! How can I continue the treatment of my beloved pet?! This is not the first time incidents have happened. We don't even know which doctor to go to right now.
Deal with your staff!
Thanks to the doctors, they saved our cat. An excellent clinic, they also receive emergency services. But it is better to make an appointment in advance, for a week or two in advance. Administrators will always help. All good doctors are specialists.
A full complex, a full-fledged hospital for animals. But in my opinion it is very expensive, every step, consultation, analysis, inspection, etc. It costs more than for a person in a paid hospital. They left my and my wife's entire salary, but the animal was not saved, not through the fault of the veterinarians, of course..
Good doctors, friendly staff, cozy atmosphere. They asked for help for the cat, prescribed treatment and after a while called back to ask about the animal's well-being.
20.03.2024. I express my great appreciation and gratitude to the orthopedic surgeon MAXIM A. KARDASH. My puppy Betty had a dislocation. The dog couldn't step on the paw. As a result of a complex operation, the doctor demonstrated jewelry work (the paw of the papillon puppy is very thin). Maxim Alexandrovich knows his business thoroughly, is competent, scrupulous, he has no trifles, is very attentive and sensitive. And the doctor's calmness and confidence are transmitted to the owners of pets. Our choice was justified: we were able to entrust the puppy only to him. This IS OUR DOCTOR!!!! I would like to mention the smart and diligent assistant Nikolskaya D., A. who has a rich theoretical background, explained a lot to us. As well as a knowledgeable and caring rehabilitologist Sapegina V.L., who, with her practical skills and methodological recommendations, helped us to go out in the postoperative period. Thank you very much. Good health to all.
Isakova Alla
I liked the clinic.Everything is beautiful.The staff is attentive and polite.Professional doctors.All the equipment is available.X-ray, ultrasound, etc. Around the clock.!!!The prices are appropriate))A good clinic!
I had to go to this clinic, because it's the nearest one. The dog did not get up on its hind legs. They took tests, did an ultrasound, put on a drip, examined one doctor, then another. The result: they spread their hands, offered to come tomorrow, do the same and ..... handed over a check for a sooooo tidy sum. for what? There wasn't even any speculation.
I want to reach out to the management of this clinic.
29.05 our cat had an operation, a tumor was cut out (Murzik), oncologist-surgeon Venzelev operated, they gave us a cat with an ear sewn back on and, according to the doctors, he tore himself apart, they did not see. The cat was after anesthesia, with completely shorn claws. How can a cat hurt his own ear like that?
The ear probably won't take root, we didn't give a little money, but they gave us a cat without an ear! The surgery site is not even near the ear.
The cat fell from the 9th floor, was on the verge, all front paws were broken and a bunch of other problems.
At first, he was moved away from the abyss in the clinic, and then the surgeon Krovetsky performed an operation at the highest level, and the cat from a state where he does not walk at all, but only lies, after 1.5 months he already runs without a limp! Thanks to the surgeon and the rest of the doctors. Excellent clinic and specialists!
Thank you very much Malevich Anastasia Alexandrovna for her sensitivity and professionalism, for her help in making a difficult but correct decision, for the human attitude to a lesser Friend - Timochka, and to us...
A disgustingly boorish employee at the pharmacy, opaque pricing for clinic services. There was also a normal comfortable experience (once, chipping), in other rare cases it is bad or very bad, we have not applied for a long time. However, here I had to go to the pharmacy and again had a consistently unpleasant contact)
We have been using the clinic's services for 9 years. Wonderful specialists have repeatedly helped and saved. Convenient access to the hospital and good Parking. They are working around the clock now, which is very convenient!
Hello! It used to be much better, now in a stressful situation they can include in the bill what they did not do to the pet, although when they came to the procedures the next day, they recalculated and returned the money, but still the amount is not small and the sediment remained (it's good that the brother noticed and asked for a printout of the procedures performed by the pet at that time)Regarding the cardiologist, I would like to have no problems getting to them, otherwise they don't work on weekends, they don't work at the bearing at all on certain days all the time
We contacted you on 12/15/2023 and were very satisfied! The diagnosis of our Shiney (diabetes mellitus) they were delivered in 2 minutes, took all the necessary tests, and prescribed treatment. For 5 days we went to the ivs at a certain time, which we had previously scheduled with the administrator. Sometimes they came a little earlier and we were invited to undergo the procedure without any problems. Our pet was treated like a native - everything was done carefully, professionally and as quickly as possible so that the cat was less stressed. Our doctor (Sofiyskaya Tatyana Vasilyevna) explained to us in great detail what and how to do next, calmed us down and taught us to independently carry out all the necessary manipulations. When we had some questions, we called her without any problems - she called us back at our request (for this you need to contact the call center and ask to leave a note for the doctor about the call. Who writes that it is difficult to get through - it is better to use Viber, it will be much easier and faster). I read a review where they were outraged about the fact that the amounts for services rendered are taken from the ceiling... I recommend such "smart" people to familiarize themselves with the price list in advance + you can always take a detailed printout from the administrator without any problems, where everything is indicated in so much detail that there is not a single question left! And who writes that it is expensive - there is always a choice, this is not the only vet clinic and everyone can decide for himself where it is more profitable / cheaper, etc. Everything is voluntary)) In general, thank you so much for having Dr. Vet with specialists and service of this level and endless thanks for saving our "child"! We are only here for YOU!!
The reception room for those in need of help is a little small. I had to stand, as all the seats were occupied by the owners with pets. I almost didn't have to wait, everything was clear and fast!
Not everywhere there is a doctor for rodents (we have a dwarf rabbit), but here there is. The staff is very attentive, data on previous visits is saved.
Выражаем огромную благодарность Марченко Янине Владимировне за профессиональный подход к лечению нашего котёнка Марселя! Янина Владимировна очень чуткий и добрый человек, настоящий профессионал своего дела, спасибо за слова поддержки в трудный для нас период лечения котеночка! Доктор всегда отвечала на наши вопросы, всегда интересовалась состоянием нашего питомца! Доктор назначила очень грамотное лечение, которое помогло нашему котику встать на лапки и стать самым здоровым котиком!
Искренне выражаем благодарность за такой непростой труд,за внимание,за своевременную оказанную помощь, за знания, за доброе сердце и умелые руки!
Если Вам нужно срочно спасать животное, то это именно то место, где это сделают, при чем оперативно, только нужно сразу подготовить свой кошелёк, особенно по ночному тарифу. Но професиснализм врачей конечно зашкаливает, они молодцы во всём,начиная с ресепшена, а заканчивая всеми специалистами.
I had to do an X-ray. Everything is fast, convenient and friendly. It was in the evening, but despite the fact that there was no doctor's appointment, and the transcript was later, they immediately reassured in words that there were no fractures and a surgeon was not needed. Thank you very much. Attentive attitude to the animal. Convenient parking.
On November 5, she operated on York, 9 years old at Maxim Alexandrovich's Kardash. The operation went well, the dog recovered and is not even limping. Many thanks to the talented surgeon and all the staff of the clinic at Bearing Lane 9 for their professionalism and humanity.
They brought the cat to take blood tests before sterilization, the procedure was a success. A very good doctor showed how to hold, calmed the kitty, and judging by the cat, the procedure was carried out absolutely painlessly for her.
The only caveat is that it is not easy to get through for recording. Call at different times of the day on different phones, they got through only at 23 at night, which confirms the round-the-clock operation of the clinic))
Спасибо, что спасли мою собаку от Пироплазмоза. Выпишите, пожалуйста, премию докторам.
К сожалению, Форесто ошейник, который мы приобретали и ранее, не помог теперь, и собака заболела. Даже и не поняли сначала, что к чему, потому что она после деревни всегда такая уставшая: набегается и сутки не видать.
Потом думали, что картошки наелась (были случаи в этот день, да и гоняли ее от картошки, которую собака норовила съесть).
Забили тревогу, когда моча стала темного цвета, а сама собака перестала идти по лестнице самостоятельно и оглядывалась, чтобы ее на руки взяли.
Тогда и пришли сюда. Цена за первый прием впечатлила (200+ руб.), но дальнейшие были не такими шокирующими.
В итоге сейчас собака и кушает хорошо, и совсем вернулась к прежней жизни.
Минус только за то, что вечером мы приехали в районе 22 часов, нас сориентировали на ожидание в 1-1.5 часа, а вместо этого прошло около 2,5 из-за внеочередников.
Приезжаем сюда всегда к замечательному доктору Софийской Татьяне Васильевне. Я чрезмерно ей благодарна за все спасённые жизни, профессионализм, и настоящее доброе сердце! Моим котикам неоднократно спасала зрение, хотя в наших клиниках в Могилёве говорили, что глаза идут под удаление. Но благодаря Татьяне Васильевне все остались зрячими, с глазами и нашли свои любящие семьи)) очень счастлива, что однажды попала именно к ней на приём! Спасибо Вам огромное!!!
Замечательная ветеринарная клиника. есть ветаптека(магазин) где можно сразу купить часть необходимых препаратов или вещей.
Много узких специалистов, а так же широкий выбор анализов которые можно сдать. есть приглашенные специалисты.
Могут по просьбе выслать ваши анализы в электронном виде.
Единственная проблема добираться общественным транспортом.
A good clinic, courteous staff. Compared to other clinics, the prices and service are excellent. They took biochemistry and paid about 50 rubles, and in another clinic 103 rubles. The difference is felt.
There were 2 times, after 21 00 I didn't like it terribly...starting with the administrator and ending with the doctor...they didn't do anything at all ... they offered to go to another clinic at night, do an ultrasound of the abdominal cavity and an X-ray, since the cat abruptly refused to eat and did not allow me to touch the stomach, and at my insistence, the temperature was measured, and the doctor himself did not know about it...and just because of my indignation, then what are you after?
A call to nowhere.
A beloved pet has suffered a serious injury: arterial bleeding. Attempts to call the clinic from 19:30 were unsuccessful, any of the specified numbers on the site is silent. The promise of the answering machine that the first available operator would call me back turned out to be a LIE.
If your PET is DEAR to you, do not waste precious time, because every minute of waiting is the life of your pet.
Take care of your pets.