Doktor Vet
364 reviews
September 6, 2023
There are always necessary medicines for the pet. Clean and tidy. Polite staff. The choice of feed is standard. There were no negative aspects.
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April 7, 2024
Thanks to the clinic that in Minsk they alone did the analysis that I needed) But I received the result later than the stated time and upon repeated request((Vet.doctor Koltunova was very responsible and careful, thank you, she was very pleased)
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July 14, 2023
A good clinic, compared with the state veterinary hospitals of Minsk heaven and earth, only here they provided qualified assistance to our cat, did a heart ultrasound and conducted a professional examination by a neurologist, the kitty went on the mend, the attentive attitude of all clinic staff to both pets and their owners, thank you!
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November 27, 2023
Hello, I really want to express my gratitude to the surgeon Pileyko Viktor Viktorovich and the rehabilitation doctors for saving our sabaka. You are doctors from God. Thank you very much.
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November 11, 2024
The dog was taken on 07.11 with the sudorgs. We left her in the hospital. The doctor said that all that could be done was to put him to sleep, she did not offer any treatment. When the dog was taken away, she had a spot on her stomach the size of a child's hand, similar to a burn. They were taken to another clinic, where they prescribed treatment. Now the doctor refuses to explain what happened to the dog (where the stain came from), which is why it is not clear which medications can be given to her and which ones cannot.
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September 21, 2023
Upd: After the organization's response, I can confirm that Smokey has been treated since 2019, including going through a complex operation and subsequent recovery after it at this clinic. And everything was wonderful. And, yes, now, after we could not get to your nephrologist (I repeat: after refusing to visit us when making an appointment through the website), we visited the treatment room. There are no questions about these manipulations, just like about the cost. Perhaps we could talk about the goodwill of the administrators, but let's skip this point. We went to the procedures at Dr. Vet, as we did not want to take the cat on transport, but we can walk to you (we live nearby). One more time: my negative review below refers to a specific situation where we expected to get a specialist's advice, signed up through the website, but were refused. That's all. But you are right, I also have a positive experience of applying to Dr. Vet.
The assessment is not for the clinic and veterinary specialists, but for how management trains administrators and what priorities it sets for them. I understand everything — this is a commercial institution that aims to earn money, but they literally pull money out of you, setting some limits and eventually refusing admission.
Our situation: the cat was treated in another clinic for cystitis. We have fresh tests, ultrasound results, etc. We sign up for Dr. Vet via the website to the nephrologist at 11-30. We receive a call where they refuse to make an appointment, since a narrow specialist takes an hour by time, and we mistakenly made an appointment for half an hour (and here we are not very clear at all, since the site offered us an appointment with a specific narrow specialist, we signed up). We explain that we want to come with the results of tests and functional diagnostics without a cat. They begin to treat us that, of course, it is possible to come without a cat, but it will be better for the cat if the doctor examines it, feels it, etc. What can a doctor feel for cystitis when this disease is treated by urine and ultrasound!? Some kind of trash, to be honest. During this half hour, the doctor could have studied the medical history and given some recommendations. The clinic's attitude towards clients is very strange.
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November 12, 2024
Great vet.clinic. I did MRI there by good specialists
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November 25, 2023
A great place to take care of your pet, my cat and my brother's dog are grateful for the care. Friendly doctors have fixed everything up to the highest level
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October 22, 2024
I am very grateful to Panteleychik Violetta for the treatment of my kitty Kuzi!
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January 17, 2024
The pharmacy is very good, and decent pharmacists will always prompt and explain. A good selection of feeds, but it's strange that there is no Purine diet.
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April 14, 2024
A good pharmacy. There is everything necessary for animals, the prices are of course high. 10 tablets for a dog = 60p
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November 8, 2023
Plus, there is its own laboratory, there are good specialists, But for some reason the harder the case of the pet, the more they try to get money, (they forge iron while it's hot)) . They have finances, health and pet treatment in the first place there, stupidly according to the instructions, there is no real interest in the pet's recovery, (where everyone needs their own treatment ) the money is not small, and the result is less than average (((
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5
July 17, 2022
A good pharmacy, fast service, staff, if necessary, helps with the selection of goods, always help, serve quickly and efficiently, the discount system and promotions that sometimes suit))) There is parking, you can always park your car comfortably.
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March 3, 2024
The cat was brought in at night, they said that they would wait around two hours, because there was an operation, as a result, they took 15-20 minutes. The prices are divine, the doctor was good, although I don't remember who exactly. We did everything that was needed, even a little more, thank you very much
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3
December 7, 2023
A fairly large pharmacy, a good selection of drugs and feeds. The prices, of course, are for the amateur :)) But for a veterinarian, this is normal!
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August 4, 2023
Perhaps my review will be useful to someone, I do not recommend this clinic to anyone!!!
We got there at night, we were warned by phone that the doctor takes a first-come, first-served basis ( approximate waiting time is 1.5 hours ). A cleaning lady met us at the reception, asked us to familiarize ourselves with the price list, fill out the paperwork and sit down. I wonder where the administrator has been all this time. We spent a total of 3 hours in line, and during this time a situation so to speak "sur" occurred.. A man came out with a dead dog in his hands , paid 230 rubles for the "help" provided by the doctor (at that moment he still had to get up and leave ), but it was a pity to spend 3 hours in the queue and there was still hope for at least a primary care. We got to Rabushok R.A. You can get acquainted with his conclusion in the attached photo. We were diagnosed incorrectly , the cat was not properly examined , for some reason they wanted to send us to a thousand unnecessary procedures that were not related to our problem at all ! Look at how everything is recorded only from my words in a ridiculously affectionate form... IS THIS EVEN NORMAL? Only after my request was an antiallergic injection given , without gloves , without voicing what kind of preparation it is . We paid 100 rubles for 10 minutes of reception and went with an unresolved problem .
If you want to kill your pet, come at any time, the DOCTOR VET clinic will help you!!
P.S. The only friendly employee on that shift was only the cleaner , thank you to her 🩷
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9
March 4, 2024
A large selection of pet products, the sellers are very polite and will always help you make a choice
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2
July 6, 2023
Everything is fine!!
on June 20, we arrived for an X-ray, Svetlana liked the radiologist very much, she affectionately called my baby, tried to distract him and praised him)))
Big like!!!
I also recommended to buy him sweets for sure, since he was stressed)))
+ for the store!
In general, they left only with positive emotions))!
thank you!
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1
October 21, 2024
They accepted, examined, made a lot of appointments and examinations as a person. The price is not small.
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July 5, 2024
There was some kind of fuss all the time at the reception, Dr. Klyashtorny liked it, examined it meticulously, explained it on his fingers.
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1
November 19, 2023
A good pharmacy with an excellent veterinary clinic. The specialists at the vet clinic are very good, the prices are adequate.There is a normal Parking. I recommend.
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March 16, 2024
"Kuzya the cat, to see a doctor" - this is not the first time my cat hears this phrase when he is called to an appointment. A healthy place with professional and polite veterinarians.
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January 9, 2024
The work of doctors for 4+ (different doctors in different ways, but in general the level is high, especially the gynecologist is professional), but the work of administrators leaves much to be desired - it is impossible to get through((
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December 22, 2023
12/21/2023 we went with the dog to the reception, the dog had some kind of allergy, we waited 1 hour 30 minutes and were not accepted, it was at 23 00 we arrived. Very bad job there are 2 doctors working at night and there can be a lot of people very poor organization for the work of a 24-hour hospital
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3
April 11, 2023
It's a good station. Tactful, pleasant specialists. There is a love for animals. It is good that many procedures can be done on site - X-rays, tests, examinations, procedures.
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3
May 13, 2024
I do not recommend this clinic, as incompetent people in veterinary matters and absolutely uninterested in helping animals are sitting at the reception.
We signed up for this clinic, as it is closer to home, to take an electrolyte test, according to the results of which the cat needed to be put on a drip. Three times I said that an electrolyte test was needed: when making an appointment on the phone, at the reception desk, and in the doctor's office when he asked what kind of analysis was needed. As a result, they did a general biochemical analysis, and the doctor we are seeing at another veterinary clinic replied that they did not do what was required of them at all.
When I called to find out why they did biochemistry, despite the fact that I explained three times that we had an analysis for electrolytes for subsequent infusion, they replied that, it turns out, they did not do this analysis separately, for this reason they enrolled in biochemistry and were not notified that they did not do electrolytes separately (service in 👍🏾).
In addition, I left my email, to which I was told that the results would be sent before 9 a.m. the next day. At one o'clock in the afternoon, I had to call the clinic and find out where the analysis was, because they did not send anything, and the girl replied: "It's strange, it says that everything has been sent." At the same time, she asked me to check the Spam folder in the mail, although, of course, I did it before the call and rechecked everything in the world, there were no results until I called and asked to send it.
I'll stop by to write a comment in the complaint book, because this is not a clinic, but an ordinary divorce for money.
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August 18, 2024
Horror, my foot won't be there anymore, they're just looking at how to rip off the money
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December 7, 2024
they refused to save the dog, they didn't even look at it, they should put 0, not 1
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February 5, 2024
A good pharmacy. Right in the clinic. Every time I come to the clinic, I go there. They will always help with the choice.
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April 17, 2024
There is a large veterinary library, there is a choice and drugs. The location is right in the clinic.
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January 3, 2024
I went with my dog to a simple veterinary clinic near the house, they vaccinated, they didn't talk to us at all, and I thought, what can I say, we're vaccinated. I accidentally got into Dr. Vet "for company". The doctor asked everything before the vaccination, and even looked at the ears and eyes. I noticed a receding hairline behind my ear, showed me that the hair does not grow evenly everywhere, and told me to donate blood for the hormone. I hadn't noticed. And what a blessing that they passed, the dog has thyroid problems, the indicators were two times lower than normal! We are being treated, the dog has become more active and in fact the coat is thicker. Now I can compare, the level of doctors in doctor vet is higher, that's for sure! If I hadn't come here, the dog would have been slowly dying. And no need to talk about prices, they are the same as everywhere else.
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January 29, 2024
We went there with our dog more than once. The attitude is good, everything will be explained in detail and the animal will be examined. We go by appointment, there are no problems with the queue.
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3
November 9, 2021
A wonderful place! The staff is incredibly kind and friendly, very polite. The therapist paid great attention to me and the pet-she did everything very carefully, explained all the appointments several times until I understood everything exactly (I myself asked everything many times in a row). Thank you very much! It's just a pity that we visit this place when pets have health problems😞
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October 26, 2021
I've been bringing a cat here for many years. The doctors are excellent (Elena Mikhailovna, thank you!), they have saved more than once. The store is also here and the veterinary library is very convenient. The only bad luck was with nurse Valeria - it's just terrible. She tortured all the animals, she screams every first one. He cannot put a catheter or give an injection. And thanks a lot to Alexander! The cat was lying on a drip, did not even squeak, neither when he came up, nor when they put all the injections.
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July 4, 2024
Everything is going well and fast!We always go there only
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January 21, 2023
Clean, neat. I visited for the ultrasound of my cat's heart. Cardiologist Alexander is qualified at a very high level. In general, there were also positive impressions about the staff
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November 15, 2022
I would like to thank doctor Malevich Anastasia Alexandrovna.
When we got a puppy, I spent a very long time choosing between clinics and individual doctors.A friend advised Anastasia Alexandrovna and so far we are not changing our choice.😅
She is very pleasant in communication, answers all questions without imposing unnecessary services and products.And most importantly, our pet was treated with love and care🥰
Of course, there are questions about the organization of the clinic itself (a call center that cannot be reached, and sometimes!, not very tactful and not very pleasant admins at the reception).
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October 6, 2023
Competent responsive staff. High-quality range of goods and medicines.
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September 5, 2022
They rarely leave reviews, but this is the second one in a week towards the doctors of this clinic. I want to say a huge thank you to Nadezhda Alexandrovna Kovalevskaya. It was an unscheduled appeal, because after tarzorafia (we closed the eye with the 3rd century), the eye opened, it happened at night and on the following day we went to the clinic. Tarzorafia itself was performed by another doctor at the clinic on Bearing Ave. 9. Nadezhda conducted a thorough examination of the eye, took many pictures, contacted the doctor who conducted the examination and tarzorafia to find out all the details of our first visit. After that, she told us everything in detail and explained it with sketches on paper. She told me why it happened. The cat in her crayfish did not even resist and sat quietly. She also showed how to do all the procedures correctly. I also want to mention the administrators of Deskovets Veronika and Yanushkevich Anna. They are very polite and pleasant to talk to.
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January 9, 2022
The clinic is wonderful! My akitushka was very pleased with the service! The staff is smiling, helpful and good-natured! They were well received, explained everything, and gave a lot of excellent advice. We will visit this heavenly institution! Well done!
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September 26, 2024
A large selection of toys and sweets
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October 4, 2022
Don't come here on the night shift anymore. Ultrasound does not work here at this time and the tariffs are draconian. When you don't know what's wrong with your pet, it's better to go to another roundabout. This one was the closest. The doctor examined the cat in the abdominal area, expressed doubts about the intestines (he found a seal on palpation), but willingly clung to the appearance of a kitten in our family and slapped the diagnosis "distemper". There are no arguments that the animals are vaccinated (the cat was vaccinated with the Nobivak complex for 2 years in a row, the kitten was personally taken to the 2nd stage of vaccinations for 3 months and many other nuances), that there are no plague symptoms, I just said that I do not know anything. The tests showed severe inflammation, and the rapid test was false positive. They dug it up and sent it home so that they would return in the morning with a separate entrance as with an infection. We lost a lot of time here for a stupid diagnosis, rushed to another clinic, there the test turned out to be negative and the doctors said that for many symptoms, well, not distemper, but qualities.the vaccine gives immunity for up to 5 years from the first vaccination, they tried to pull the cat out of the inflammatory process. By the way, the kitten is still alive, it would not have survived to vaccinations. Draw your own conclusions. We will not come here anymore and we will not advise our friends either.
P.S. one good ultrasound doctor works here during the day shift (previously, on the recommendation of other doctors, they came for an ultrasound of the heart before sterilization).
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August 5, 2023
A wonderful veterinarian Koltunova M.A., very attentive, friendly, scrupulously approaches treatment
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May 1, 2024
It is not the first year that we have been vaccinating in the clinic. Good friendly doctors. Thank you)
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June 12, 2024
I love this store.
The service is fast, the products are often on stock (the shelf life is good), you can get recommendations.
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October 29, 2022
I don't know....will my review be useful to anyone, but I want to share my impressions of visiting the vet clinic Dr. Vet.
We do not yet have an official conclusion on the correctness of the diagnosis and the chosen treatment (and all this changed every day), so I will not prematurely accuse anyone and just briefly tell our story. When the situation clears up and if the information is useful, I will definitely post documentary evidence here... how the diagnosis changed, how they changed (for the worse....and at times) tests for 3 days of visiting this clinic and what was the official response of the clinic.
06.10.22 at about 21:00 We went to the clinic. Complaints of lack of appetite, I haven't eaten for a couple of days. The cat was sluggish, but....but I still had to hold her (she broke out) during ultrasound ... when taking tests.
We told the doctor that we had blood tests at their clinic in June 22. And that the cat has high blood sugar. They provided the results of a previous examination, where a preliminary diagnosis of diabetes mellitus was made. After the examination, we were given a preliminary diagnosis of cholangiohepatitis and prescribed Ringer Locke (which includes glucose!!!!), B12, Papaverine, Analgin.
They dripped us for about an hour... the cat's condition after the drip had already become much worse... she couldn't even sit anymore. We were told to come the next day and repeat the same procedures (they even gave us this Ringer Lock raster). We brought the cat home almost unconscious (it was about 12:00 at night).
On the morning of 7.10.22 we went to the clinic as the doctor told us to dig in. After seeing the condition of the cat....and the results of the blood test (at the time of admission, the glucose level was 24.5 ... and the current level for rapid blood sugar analysis was off the scale ... as we were told "HI level")...the cat was put in intensive care.... and they said they would call. They called late in the evening and said that they needed to leave the cat in the hospital (500-600 rubles)...we have clarified... whether she will be doing something at night....we were told that no... we decided to take her home for the night and bring her back in the morning. As the intensive care doctor said... they were knocking down their sugar levels all day... and they succeeded....but the cat is in a serious condition and will survive only if the tests continue to improve within 3-5 days and carefully asked if we were ready to fight again.... unfortunately....the next day, the tests did not improve....they all got worse at times... the cat's condition was critical... we were told there was still a chance....blood transfusion... we need to look for a donor....it's 5-6 days... and that's not the fact that it will help....My husband decided to let our Bonya go... and not torment her anymore.
That's it.....on 06.10.22 in the evening we were still joking and smiling with the doctor at the examination ... and in the morning on 07.10.22 we were crying, seeing what our favorite had turned into....8.10.22 we buried our Bonya
I would like to emphasize ... we lost a family member ... and even at such moments we heard from doctors "It's your fault that you didn't leave the cat in the hospital ... all indicators deteriorated because of you", "if everyone had been put down, who would have stayed alive"…
Dear doctors, it hurt us even without these phrases at that moment
6/10 diagnosis of cholangiohepatitis – Ringer Locko treatment with glucose – 07/10 (after 10 hours) sugar is off the scale, the diagnosis of decompensated diabetes mellitus is 08/10 the diagnosis of diabetes mellitus.
To our official request....could the prescribed drug with glucose raise Boney's blood sugar and lead to a critical condition, the chief doctor ........ replied that ....in their opinion, no, and the appointment was correct.
P.S. Of course ........, sugar rose in a couple of hours to Hi levels not because of the drug with glucose, there could be other more important reasons....... I slept on the wrong side at night, or the moon was incomplete…
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February 15, 2022
Good evening! Why four stars instead of five? Let me explain. The clinic is very good, the doctors are professional, the staff is polite. There are no questions about the treatment. There's only one thing I didn't like. They recently operated on a dog, the operation was abdominal, the cost was not small, they promised that everything would cost 750 rubles, but no one warned that in the postoperative period, for each examination, they would take more money. I naively believed that this was included in the cost of the operation. I agree that it is necessary to take payment for painkillers and antibiotics, but why I paid for each appointment, I do not understand, I did not come for a consultation. They had not yet put a drain on the blood to drain, the dog's entire stomach was red, it was impossible to watch him suffer, I had to go to the clinic again, they took a lot of money for another examination, in general, I had to pay 1050 rubles for everything in the end. Maybe I don't understand something, but this is the first time I've met this. I think that the control after the operation should be included in the cost of the operation, or immediately warn how much it will result in.
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October 23, 2022
Dear people, run away from this place like from the plague if you want to save your pet's life and your savings. I turned to the problem of urolithiasis of a cat, a breed of lop-eared Scotsman. After the first visit, we were told that it was necessary to install a catheter and put on a diaper. Everything was done, but the cat did not get better, I had to go to them for help several more times. After the third visit, they said that it was necessary to leave for the hospital, as the infection went inside. The next day, we received a call and were told that a decision needed to be made, and since the treatment was not yielding results. The cat is over a year old. A day of this treatment costs about 600 rubles. Since they did not want to put the young cat to sleep, they turned to another institution. As a result, it was found that the infection came from the fact that the diaper was not needed, the antibiotic was prescribed only for the third visit. At the moment, the cat is alive, 2 weeks have passed, thanks to real professionals, not "specialists" Dr. Vet.
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July 8, 2023
Prices are above average for services. The staff are professionals. Good neurologists, cardiologists, MRI. They work around the clock.
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January 1, 2023
The vet clinic is good. The neurologist is from God. Everything is very clean, the reception is always on time. The staff is very polite. A good pharmacy.
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