A small but very cozy pizzeria. And most of all, I like that you can have a quick lunch here, which is not always possible in other pizzerias of this chain. The interior is always clean and tidy and the staff is friendly.
0 stars, a terrible call center where the staff doesn't give a damn about you and your treatment, a terrible pizzeria and terrible administrators, last time I had to call them for 4 days in a row to get at least something, administrators don't take phones, calling the call center looks like communicating with a telegram bot written by a 4th grader, the order is completely incorrect, not a single item does not match the receipt, to be honest, if this money were given to charity it would not be as offensive as their service, they DO NOT MAKE A REFUND UNDER ANY CIRCUMSTANCES, their maximum is to offer a coupon for free pizza. In short, I don't know, better order a fox or anything else from Yandex. Delivery, at least if something happens, the service will leave positive emotions. Unlike this office, where no one cares about you.
Excellent branch, friendly staff, clean, the food is not bad. Well done) in general, the dodo network is cool, I've always liked it, since its appearance in Russia
We waited 2.5 hours for the order, and we've been struggling ever since.support, with the pizzeria manager. There are zero reactions. After getting through to the manager, they heard apologies and continued to wait for pizza. In the end, the pizza arrived, but not the right one. We ordered without cucumbers, but with mushrooms. I came WITHOUT mushrooms, but with cucumbers (which I'm allergic to). Tech. support for what? No support, no solution to the problem. Tech. support can only do one thing: respond according to a template, drop everything on the restaurant, and tell them what they will deliver. Anyway, thanks a lot, Dodo. And for the pizza with cucumbers, and for Alexey from technical support. The guys are working really well, you can't say anything.
Pros: very tasty pizza, near the house, you can sit in the daytime.
Cons: the queue is large, there is little space - especially near the cash register, where they receive pizza and at the same time make a new order. The waiting time, especially in the evening, is 35-40 minutes.
Such pizzerias should be made in large rooms.
Purely for fun, I've been checking the weight of pizzas lately.
I'll take the big ones. A CONSTANT WEIGHT SHORTAGE of at least 150g!!
A box of large pizza weighs 135g.
The weight with the box of both did not exceed 800g.
The website states that the weight of the pizza should be 837g.
TOTAL: they also breed for such money.
I'm not sorry as a regular customer and a pizza lover, but the fact is!!))
P.S. Scales don't lie) You can weigh the box at home - 135 grams.
We ordered two pizzas and two sauces, but we only brought pizzas without sauce.
The courier said he would deliver it in 10 minutes.
We waited for half an hour, called the Dodo, said they would find out there and call us back.
As a result, we didn't get a call back, and an hour later another courier arrived and gave us the sauce and that's it.
It's just wonderful..when we had already eaten the pizza cold without sauce
The service is terrible
The same thing happened last time we took the sauce from dodokoin, they just didn't bring it to us and that's it.
We ordered 2 takeaway dodsters with chicken and tomatoes and coffee. In fact, one of the dodsters turned out to be with ham and cheese, ALTHOUGH chicken was indicated on the label with the composition. When making coffee, the girl took hold of the inside of the glasses with her hands, which she had previously used to take money. When evaluating the order in the dodo application, this situation was described, but there was no feedback. It is also worth noting the lack of soap in the toilet.
I really liked the Ikea-style game room, the wooden kitchen with all the amenities and products, large soft cubes, there is something to draw on.
In general, it is comfortable and cozy, atmospheric with posters.
I don't eat pizza, dessert is normal, the drink is mulled wine (frozen), which needs to be dipped in boiling water, I was pleased. I tried all 2 options.
Service for 10 minutes. Thank you
EXPECTATION IS REALITY:
Hello everyone! If you want to find a hotel where you can spend the night, then go to this Dodo Pizza restaurant, where you can sit all night waiting for an order. You can also feel like at the comedy treasure show, where some Vasilisa's pizza packaging is burning, and pizza is also burning. In general, the place is "excellent", I bought 2 pizzas, one white, and the second black, with a coal, thank you for taking such care of consumers. The kitchen, which is "in a prominent place, not closed by the door," also gives more confidence that the pizza will be prepared faster, two girls are working who are always going somewhere, in general, the atmosphere is simply delicious. Thank you so much for bringing me 2 hours of waiting for a burnt pizza with juicy charcoal, with cold pieces.
reality:
Are you out of your mind how you can bring a pizza in a state almost to ashes. Of course, I understand everything, I don't condemn the color, but to be so sure and think that I won't notice that it's black pizza instead of pepperoni. We waited for the usual latte longer than pizza, I'm not talking about tea at all. I spent money on a pizza that looks like frozen, the same crumpled, it's not me who should pay you, but you to me, for even deigning to come to your cafe. I wanted to wash my hands, before eating, damn it, there is no soap. I wanted to buy water, the girls there take off the tic toki with pizza burnt and yell that the package is on fire. Is it really so difficult to put a pizza in the oven at the optimal time and normal temperature, and not forget to turn on the oven. The place is disgusting, I did not expect this from dodo pizza, I hope at least I will not get injured, although there are already doubts about this. We waited longer than possible, the sanitation is complete, the cafe is small, these two pizzas turned out like yin-yang, 2 hours in vain. Those who like to work on a laptop need to go here, just don't get bored, shows, drama, everything as a gift. You can invite friends, consider how you get to the zoo, it's a lot of fun. Thank you.
I had the honor to visit this branch, ordered pizza and ordered that the onions be removed from the dish, after which I discovered that the onions were not removed from the pizza. Turning to the CASHIER, she couldn't think of anything better than just PULLING the onion out of the pizza with her HANDS.…
No comments…
It's up to you to decide if you want to eat the dish after the cashier was digging into it without gloves!
We accepted the order by phone for the Domo Tuesday promotion in just a couple of minutes. The operator explained everything and answered all the questions. By the agreed time, everything was ready and I picked up the order in the heat of the moment.
The pizzas are delicious and juicy. The dough is soft and has a lot of filling.
Thanks for the work.
Cozy atmosphere, delicious pizza, pleasant staff and a quiet place = a good evening with friends. There is also a space for children so that parents can relax.
In general, a great place (the music in the hall was atmospheric, plus a point in karma).
We usually ordered delivery. And then we decided to go in ourselves. They were very friendly, accepted the order, and the waiting time was amazing - quickly and imperceptibly, while we were sitting in the hall and enjoying the music. The hall is small, BUT very cozy. The service is at the highest level.
Special thanks to the kitchens and chefs.
The pizza tastes AWESOME, one tastes better than the other. And it's hot, and the dough is thin.
In a word, I advise everyone!
the order was delicious, but the serving character was quite rude, responding to my rude request for a package - "seriously, a package for one dodster?"
Today it was my turn to place an order, after I was bypassed by the leaders standing behind me, after yes, I asked why the staff did not pay attention to me, I heard the answer: we first issue an order, and then accept, it is logical). This is the first time I place an order on the spot, I don't see a queue where they give out and where they pick up, unfortunately there are no signs. Is it really so difficult to fish for 30 seconds, maybe minutes for a person who does not climb without waiting in line to place an order? The queue did not end for me, everyone brazenly ignored me. It's very unpleasant. If there are rules of the institution, highlight them so that people like me do not waste time waiting, ending the queue for issuing orders.
I bought a pizza for 36p.60k. "carbonara" I am pleasantly surprised that for this money it is a pancake with 800 grams of cheese ..))) I do not recommend it..expensive and not tasty
Yesterday I came in and ordered a pizza, it was very tasty, with lots of toppings, a pleasant atmosphere, well-serviced staff, and in the morning the leftovers of the pizza were still so delicious. I advise everyone.
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Инкогнито 4720
Level 4 Local Expert
December 13, 2024
The most terrible pizzeria in the area, I really love to do, but this particular department is a complete nightmare, I have been ordering here for almost 2 years, and during all this time, read every second order for delivery with jambs, all desire to order here disappears. It's a pity you can't put 0. I have to go to other branches to eat normally in the Dodo, just so that I don't order delivery from here.
A very cozy room, although small, but there is even a children's room. Pizza is always delicious and hot. The staff is very polite and pleasant. He will even tell you what kind of promotion they are holding and advise on the assortment. We really liked it!!!
It was a very small room, there was a long queue, there are visitors and couriers, as I understand it, those who could not fit in have to stand outside…
I came to make an order, I was told to wait about an hour, I left without pizza 🤷♀️
Good afternoon. We tried Dodo many times when we were in Russia. In Minsk, we visited Dodo for the first time when it opened in our Minsk World.
The room is unbearably hot. We were waiting for an order on the street. The cashier doesn't tell us anything, although we stood for 10 minutes and tried to figure out the menu and promotions. They asked for the phone number - why I didn't understand. There are no pizzas in pieces, which in my opinion is a feature of this franchise.
A large pizza ranch - 20p, pepperoni is small for the promotion as a gift.
Ranch dressing is not felt, the filling is randomly thrown and does not create some cool taste together. There's supposed to be a chicken there, but it's barely there. In short, for me it looks like "they mixed what was in the refrigerator." Pepperoni - very little sausage and fat. Many other chain pizzerias have the same prices, more toppings, and they will still bring everything to you. And even here the big pizza didn't seem so big. To sum up, it is much tastier in Russia. Contact your colleagues, find out what the secret is. There is also a minus that there are no caps, balls - attributes of the Dodo. The pizza itself is just normal, ordinary. I would take it if I wanted an urgent snack. But, there are a lot of more delicious establishments in the Minsk World and with the same prices. Definitely not for delivery. There are much better options. If there is pizza in pieces, I will probably go in for a piece with coffee.
Hard dough, sour tomato paste, sausage with a whiff, after a couple of slices, my stomach ached all evening, I wrote directly about it to the pizzeria, no comment was received. The pizza arrived late, you don't even need a free one the second time
A wonderful place, especially for visiting with children, there is a playroom, the child is delighted. The pizza is very tasty, good pleasant promotions are always convenient to get there.
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Mr.Narjer
Level 13 Local Expert
August 13, 2024
They cooked quickly, there are no queues and endless waiting, polite girls at the checkout, cleanly neat. A large playroom for children from 3 to 10 years old, damn, I also want to play there, but I'm 30 and now.... I think this point will be corrected. In the meantime, 5 zoraks.
I ordered pizza here ham and mushrooms - one of DoDo's favorite flavors. But this time something went wrong. I don't know if it's because this point was recently opened, in the cooks or in the economy, but this time there was clearly something wrong with the pizza. The dough is dry, very strange tomato sauce. Taste bad. There was a lot of it around the edges. It felt like they were trying to increase the gram with this vile sauce. Sour. Brrr.. when I remember, I shudder. Generally a strange taste. Although I have ordered this taste at least 10 times before and everything was fine. Guys, well, somehow something is completely wrong. Sorry for the money in the end, really. I put two stars only for the speed of delivery. Otherwise, everything was bad. ☹️
Pizza would not say that it is delicious, but you can eat it. Their dodsters are much tastier.
Maintenance is approx. The staff are polite. They cook quickly.
The inside is clean and tidy.
We ordered two pizzas and picked them up ourselves. Everything was fine before. This time the pizzas are very dry, they look like breadcrumbs, there is practically no sauce and cheese. It's a pity!
I ordered a Rustic pizza. There are no questions about the speed of production and appearance, but the taste is yesterday's French fries and sauce, which tastes like some kind of pills. I don't recommend this pizza to anyone!
A compact establishment. The cash register is conveniently located because, having entered from the street, you do not have to go through the whole hall from the table and to pick up your order
Not enough space. Long wait: we ordered on the spot, in addition to the stated 30 minutes of waiting, we were forced to wait another 15 minutes after we turned to the checkout, where we were told that the pizza would be in another 20 minutes.
The children's room is too close: it is unbearable to listen to the cry of children. The Apple Watch showed 85 db, which is comparable to the roar of a motorcycle. Does not catch the Internet well
We wanted to relax after work, and not wait an hour for pizza and listen to the children's screams.
I added 1 star for making a refund after 45 minutes.
This place left a terrible impression.
We ordered pizza for a friend's birthday through the app at this institution at 21: 54. Everything was prepared for about an hour, which is just an outrage (12 minutes were announced). Dirty tables (pizza crumbs and sticky countertops). I haven't seen anyone cleaning tables in an hour and a half. There is no Wi-fi in the establishment, which is not very good in 2023. The pizza itself, or rather its dough, was over-dried and tasteless. The pizzas did not match each other in diameter (some were smaller than they should be). When issuing pizzas, the receipt was not given, referring to the fact that the receipt would have been if ordered directly from her (the cashier), and not through the application. Later it turned out that the receipt should be in the application, but as you can see in the screenshot: it is impossible to view it (it gives an error). There is no desire to visit this place anymore!
Everything is very good in the place. How many times have you come, the occupancy rate is small. You can sit in comfort. But you don't have to have pizza one time at a time. Like that, but not that one.
Personally, in my opinion, I don't like what pizzas turn out to be, I ran into boorish staff twice, it was especially fun to go to the toilet and find that there was no paper, although the paintings on the walls really add comfort and a family atmosphere