What's good about it - the quality of pizzas is on top. But I want to express my indignation with regard to the time delivery service. Today, at about 14.00, there was an online order of 6 birthday pizzas in Neon Park at the time of 18.15- 18.45 for a Children's birthday. As a result, the courier arrived at 19.35, when our time in the park was over and the children were left without treats... This is a terrible service, knowing about the order in 3 hours, it cannot be fulfilled. Yes, they gave you a discount code for pizza in the next order, but what's the point? The birthday was ruined and the manager shrugged, saying that it happens. Where was it written? Why are customers not informed about such a story in time?
We ordered a "Mega cheese big" pizza.
Garlic and onion were initially removed from the pizza
The pizza came completely in onion, but without garlic
We contacted support.
They said that it was not specified in the comment.
In order to prove their case, they ordered a second pizza, "Little Four Seasons," from which the ingredients were also removed.
Without tomatoes, champignons, Italian herbs, and diced cheese
The pizza came with herbs and also with some kind of green, incomprehensible filling, similar to mold.
I am attaching a photo!
The establishment is quite well located and has a pleasant bright interior. The pizza is delicious and quickly prepared, even during a large number of orders, the staff does everything on time! Thank you very much!
The pits are delicious, but to work and work with the service of this point
We ordered 4 pizzas, of which 1 was delivered the wrong one, called support, said they would give me the information and contact me, after half an hour no one thought to solve this problem
I called support again, where they told me that if something doesn't suit you, you can call the restaurant yourself and find out what's wrong with the order, only after my swearing they contacted me, thank you for at least delivering the right pizza in 20 minutes.
The food is for an amateur, the staff is normal, there is a children's corner, it was even very warm in December, in general, a normal place for a quick snack
Disgusting service . There is no organization of all processes.
This is the third time in a month that we order pizza, and the third time the order arrives incorrectly. In 2 of these cases , new ones were brought in at night , when they were no longer needed . Yesterday they didn't call back at all, and today there is silence. They don't care that people didn't eat , but they paid the money)
I do not recommend this institution!
It causes only positive emotions. Discounts and various promotions do not end (one is replaced by another). The staff is polite and tactful, good work speed, prices do not bite. I advise everyone to take a country pizza! ;)
This is not the first time we have ordered and we appreciated the delivery for the fact that the pizza arrived on time and hot. This time the pizza turned out to be cold, it also affected the taste, of course, although everything was as usual in terms of delivery time and appearance, we were upset. Chewing cold dough is still a pleasure.
A pleasant enough pizzeria and an absolutely adequate team. But recently, the waiting for an order has increased. I haven't bought anything the last two times, so the waiting time is from an hour. I think the peak hour can be planned.
I really love this place, it's nice to sit quietly here. The pizza is delicious, sometimes you come across masterpieces. It remains to understand when the very pizza maker that makes the best pizza works :)
I made an order for the first time, it's been almost half an hour since we were supposed to make the delivery (5 minutes walk to the house) I'm sitting here waiting.. no one is calling, the phone is not being picked up. Honestly, I haven't seen this kind of shit in a long time
They constantly forget to put the appliances with pasta/ salads. They don't respond to complaints, they promise to call back - and they don't call back, qr reviews have only recently started working, and then the devil will break your leg.
There is no normal menu, either search on the phone on the website, or a list on the screen without a photo. The pizza was given out in a box, without a plate, fork, spoon, although I came to the hall to eat. It's a very strange place.
I haven't seen the best, I've ordered a lot of places, but DoDo is just 🔥 thank you very much! everything is very tasty, and most importantly fast, today I ordered pizza cucumbers with ham 😋I was told to wait for an hour, I didn't have time to hang up the phone as in 10 minutes there was delivery, delicious and hot ,that's the service,thank you for such speed and yummy🤗
It has always been delicious, but lately the place has deteriorated. I add Italian herbs to pizza for extra money, but they are never added. Sauces were not put in at all today, but only noticed at home, since there was a large order for the company and we took 6 pizzas, which were given to us on top of each other in a stack. They did not disassemble on the spot and thought that they were in a box as usual
The most terrible pizza I've ever eaten, even at a discount, such good is no longer needed, I ordered 4 seasons, all seasons taste the same, just dough filled with liters of tomato paste and a couple of pieces of ham, it's just ridiculous, I never write reviews, but here I have to speak out
They made up combos to confuse everyone. I ordered 3 combos and paid 45 rubles instead of 30. Because the pizza I want is not included in the combo. I used to come with a child all the time, this time it's the last one.
We ordered pizza the other day on a special offer on Tuesday at a pizzeria on Uruchye. Two pizzas for the price of one. I am very disappointed.
First of all, the staff. They don't look into your eyes, they solve some of their own questions and along the way they may ask what you need. You feel uncomfortable at first and until the end of the service.
Pizza. To be honest, I haven't visited or ordered a pizzeria for a long time. My favorite pizza (I won't tell you which one) is a knock, and your pizzeria is heading the same way. I can cook, including pizza. I cook well without false modesty. But sometimes there is neither time nor desire. I want to go into an institution and enjoy the food. The pizza is NOT delicious. The ingredients are porridge and five tiny pieces of chicken on top.
It's not a pizza. You've covered up all this porridge in the menu with beautiful names like sauce, sauce like that. It has nothing to do with pizza.
Close to you and convenient. But if I want pizza, I won't come to you, but I'll stomp to the stove. The hope for a delicious pizza on the web has collapsed.
The worst pizza, the worst service.
At 18.36, an order was made via the app, 2 pizzas and juice. The delivery time is 43 minutes.
They brought 2 pizzas at 19.22, paid for the entire order, as they said that the juice would be delivered in 20 minutes.
At 20.30 I called the center, they said they would call me back.
At 21.00, she called again, said the manager would call back.
After 5 minutes, the manager called back and offered 30%, I say, where are the guys?
They will be delivered in 1 hour.
As a result, at 22.03 there is still no juice, and the indigestion from the pizza has already arrived.
In short, it couldn't be worse!
I made an order with my phone in flight mode. As a result, the courier simply drove to the address and left without even ringing the intercom. All the details for delivery are listed in the application. The restaurant refused to do anything, it's complete nonsense. Treating the client like garbage. I do not recommend ordering here if you do not want to stay hungry.
a cool place, on 87 Partizansky Ave., nice staff, the food is always hot , the ingredients are fresh , the delivery is fast, most importantly everything is delicious
I like dodo or the atmosphere or the staff, I can't answer, but the pizza is delicious. It is convenient to take pieces and I really liked the fruit drinks.
It's just terrible, we went to eat pizza in the evening, I felt bad and still continues, there would be no questions if it was one person, but when everyone who ate this pizza and all these people had a fever and a stomach ache, in general, I made a verdict for myself that I no longer go there, but so the restaurant is beautiful and cozy, but the products are hardly fresh
See original · Русский
1
Show business's response
Т
Тамара А.
Level 5 Local Expert
September 18, 2024
I ordered a dodster. The waiting time was said to be 7-10 minutes. As a result, he was burned in the oven and offered to wait some more. The request to exchange for something else or to solve the problem with the refund, because the waiting time turned out to be longer, was refused. As a result, the order remained in the oven. I left without him.
Apparently, the delivery always works well, but on the ground it is already as necessary
I canceled the last 10 orders due to the fact that the price for free shipping is constantly changing. You order for 15 rubles - free shipping from 17 rubles. I made an order for 19 rubles - free additional payment from 20 rubles and so on. With such prices, I will constantly order a fox pizza
The worst service on Romanovskaya Sloboda. I ordered a pizza by a certain time, came to pick it up, and they haven't even started cooking it yet. My order was number 7, but orders with numbers 38, 39, 40 were already being given... They started cooking only after I started to get indignant.
See original · Русский
1
Show business's response
Евгений
Level 8 Local Expert
March 18, 2024
Everything is delicious to me, and it's nice inside, there are sockets in every place, it's modern! But why is the Internet so slow? 0.46-1 Mbit/s. What is this all about?) Even the pictures are loading slowly, is it really too late for you to give normal Internet to visitors? I would come to you more often with a laptop (and you always have a lot of empty seats) and take coffee, then a sandwich (I love you), a dessert there..
I hope you work through this moment, it's a shame.
Very tasty. Fast service, very pleasant staff. Convenient location, close to the metro. It is always clean, the boxes are cleaned almost immediately. Thanks!
Got food poisoning after eating Arriva pizza. I ordered delivery to Sukharevo. I ordered it before, everything was fine, but this time was the last for me. I don't want any apologies, coupons or other "compliments". Establishments where people are being bullied should not work. I will definitely contact the sanitary and epidemiological station to sort out what is happening here.
Tasty and fast, of the advantages of this place: there are usually seats, comfortable chairs, sockets at each table, Wi-Fi! You can order in the app and get it on the spot, they give you a discount! There is a children's room!
Among the disadvantages: the application often fails, shows what is not available, you have to communicate with the operator, cancel and wait for a refund for several days (and not the entire amount is refunded, the bank can still take a commission! There is also a very loud notification about the order, after 5 minutes it starts to annoy. In the summer, the air conditioner couldn't cope, it was very stuffy.
It has deteriorated a lot lately .Double pepperoni was ordered twice in a row during the month. There is a taste of old butter. The sausage is salty and there is little of it. It tastes disgusting!
Great. It's delicious, there is a children's area, so we always choose this pizzeria. So that the wait is not long - the children are playing. The waiting time is about 15 minutes. Everything is clean and tidy, friendly staff.
The pizzeria does not want to hire more couriers, but they also do not want to give a certificate if they are late, and what is the result? That's right, let's just disconnect half of the addresses from delivery (although they are included in the delivery zone!!), ingeniously, and my street is almost always turned off, so both the application and the pizzeria are absolutely useless to me, called thank you for taking care of customers!
The pizzas here are very tasty, fresh, lots of toppings, very juicy. The same can be said about dodsters. But traditionally I always take rolls with cinnamon or cranberries with condensed milk there. They are very tasty!
The only drawback: these rolls are sometimes unfinished, but if you point out an error, it will be quickly corrected
Good day, I want to share a review
The pizza is delicious, but...
I ordered pizza for the first time and there was a special pizza as a gift
As a result, there was no gift, which is a shame. Despite the fact that the pizza is delicious, I do not recommend it to anyone and there is no desire to order there!!!! It's all lies and disappointment....
I love Dodo. I take: classic Dodster, Hawaiian pizza and Pepperoni, rolls with cranberries and condensed milk. I like them for their dough and crispy crust in semolina. The cooking speed is average, it all depends on the workload of the pizzeria. I go to the Spectrum in Uruch and in Dana Mall.
Everything is very tasty, cool, inexpensive. We are pleased with a variety of promotions. It won't be long to wait, and if pre-order, then everything is very punctual.