Dobedan Exclusive Hotel & SPA
Directions
Bogazkent Mah. Mehmet Akıf Ersoy Cad.
1.23 km
Similar places nearby
1435 reviews
February 15, 2023
This is a good Turkish 5* but not a real 5*.
We came from Germany and were provided the room 1566. The hotel territory is huge and beautiful and well maintained. My husband got a small surprise on his birthday: a cake, fruits and wine. Uninterrupted food supply is of a good quality. Food is delicious and freshly cooked. Very clean. In the evening we enjoyed the lobby area and were provided popcorn and strawberry. The cocktails quality was low. Therefore, we ordered just water and wine. Coffee was tasty. In the lobby they had professional coffee maker.
The main breakfast include fresh orange juice, Russian pancakes, oat porridge, semolina porridge, rice porridge, waffels, cottage cheese, seasonal fruits.
I was satisfied with the hotel staff except guest relation department. I can explain: when we asked them something or gave feedback we were told either to call 7777 or go to the reception. Why you can’t do it if you are guest relation? Weird.
The most weird was 13 Feb between 11:30 am and 12 pm. Our Reiseleiter told us that we can order breakfast box for early excursion and we requested it. But we got a notice that it was only possible to pick it up - until to 7 am! Otherwise we should visit a breakfast area. It didn’t meet my expectations and it was unpleasant surprise to get this kind of answer. His attitude was unfriendly not only for us but for other guests as well.
I want express my gratitude to the staff at the restaurant - awesome service.
Unfortunately there was no animation and shows. Animation team is total Katastrophe! All of them are very rude, impolite, don‘t speak good neither English, German nor Russian! We found them only at day #8 in the corner of the bar drinking cocktails. Unbelievable!
There was even no background music. Seems the hotel try to save money.
We spent our holiday like mourning. I may return here to retirement, but not in the next 20 years for sure. Don’t recommend for young people up to 45 :)
3
1
August 6
The hotel is simply magnificent. I liked absolutely everything. Starting with the entrance and friendly staff and ending with entertainment and food. The food is very diverse and the food is very tasty, absolutely everyone can find it to their taste at any breakfast, lunch or dinner. The large and well-maintained territory of the hotel. Nice pools and coastline. Great rooms, always clean. The staff is very friendly in Turkish and 90% of the Russian speakers, not only the staff but also the vacationers. Of course, there are no walking areas near the hotel, but the large territory allows you to walk inside. There is a small market 2 minutes from the hotel. You can take a taxi to the city and literally 20-30 minutes away there is a magnificent Land of Legends park, I advise you to definitely spend the whole day there unnoticed and at the same time not visit all its secluded places.
See original · Русский
8
1
September 26
A great hotel for families with and without children. The territory is compact, fairly green, high quality products, alcoholic and non-alcoholic beverages. Evening animation is good, there is karaoke, evening disco, convenient restaurants and bars, clean sea. Responsive staff, everything is solved promptly, orders in the restaurant are also delivered in two minutes. Neither I nor the children had any questions about the kitchen: everything is fresh, meat of different types and cooking methods, side dishes and vegetables are very pleasant, seafood soup on the night table, salads with salted fish and quinoa at lunch, pizza and guzelme, ice cream cake, strawberries, etc. Of the disadvantages, I can note: an inconvenient entrance for kids, a very sharp descent. But you can jump off the pier. The quality of the towels leaves much to be desired. At check-out, we were not extended the room, but the spa kindly provided towels and cabins for things, the luggage was placed in the room before the luggage. In general, throughout the rest I had a pleasant impression of the staff, everyone is very friendly, trying to help. We got more negative experience with our operator - Pegasus buses have been standing at the very end of the parking lot for the umpteenth time. After a flight at 5 o'clock with children and luggage, I would not really like to drag suitcases for a kilometer. We took an individual transfer back. I would also like to note the behavior of some of our compatriots who occupy everything and everywhere at once: chairs on the pier in the bar, tables in the beach bar for lunch, tables in the restaurant and sun beds and do not come to occupied places for 2-4 hours. When I just sat down for 5 minutes to wait for the baby, one of the vacationers tried to shame me: did it bother you that it was busy? - confused that 5 seats are occupied at once and no one is there? And I couldn't think of anything better than to sit in front of my 10-year-old son, spreading all my ancient loins. Our ladies sit naked on all the woven surfaces of the bar, with bare feet on the table and railing. It was just disgusting. And then everyone is surprised where so much infection comes from. I wish vacationers to be more friendly and smile more, then the staff will also be responsive! But this could not spoil the overall pleasant impression of the hotel. We hope to come back again.
See original · Русский
9
1