Supper organization!!! Everything is clear, on time, the dispatchers are very polite, called on the eve of delivery in the evening, the girl told me everything very politely, culturally, explained the conditions of their work. I had delivery the next day, to the city of Grodno, courier Andre Mazuro, called the dispatcher in the morning at the specified time, to be honest I was surprised that the dispatcher was not deceived, politely and culturally, announced the delivery time, but surprisingly gave not 3 hours, but an hour interval. Before arriving, he did not type mediocre to the address that he was coming to me and again everything was very polite, calm and cultured, which rarely happens now. Upon arrival at the address, he delivered everything directly to the apartment, waited until we examined the goods, did not rush us anywhere, my husband and I were honestly surprised by the courier's culture, neat appearance and punctuality. Many thanks to the courier Andrey Mazuro and the dispatcher girl. We were very satisfied with the delivery!!! Keep it up, good luck to your company and good luck!!!
One solid huge minus! The attitude is rough, it is impossible to predict the delivery time. I do not advise anyone to use the services of these distributors.
The best transport company in Belarus. We have been working with them for eight years. There are issues , but they are resolved quickly and mostly positively .
Very profitable and accurate dispatch of parcels to almost any point in Belarus, I sent a mirror, and more than once, they arrive quickly, and most importantly in one piece! Super
A very unpleasant experience happened with this company.
They changed the delivery date at their own request, they did not want to warn about it. There were no apologies, they just said in fact that, if you want, we will bring it another day.
I have a very strange attitude towards my clients, I do not recommend it at all.
The work with clients is poorly organized. The delivery time was negotiated at one time, and the courier brought it at a completely different time, which caused a lot of inconvenience. Next time, I will definitely clarify who delivers the cargo.
The worst delivery service I've ever met! It's impossible to get through. And when I got through, the operator replied that all the information was in the SMS, there was no other information in the SMS except the phone number and date. Then I hung on the line for 5 minutes listening to the operator work with other clients!
As a result, I did not receive the delivery information!
Quickly, promptly, rarely any questions arise. A little lower prices and generally it would be super.
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Сергей Песляк
Level 29 Local Expert
December 5, 2024
everything is very unclear and takes a long time !!!
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Анастасия Д
Level 17 Local Expert
October 10, 2022
We ordered the goods, called, agreed on Monday, at work I took the day to my account to receive the goods, as a result, they call on Monday at 10, for those reasons we will deliver tomorrow, on Tuesday, is this normal?
Disgusting attitude to your work!
I do not recommend this courier service!
Not without jambs). But it is reliable and efficient.
Delivery 7 days a week!
Even to the most remote villages!
Everything can be solved and everything can be agreed upon
Fast delivery courteous staff everything is fast, high quality and not expensive
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Hanna S.
Level 4 Local Expert
June 22, 2021
The work of the delivery service is terrible.
We ordered the product from a partner store. The delivery was supposed to be carried out on 06/20.21, the delivery service changed the date to 06/21/21.06 the courier called and said he would deliver the goods from 18.00 to 21.00, at 21.00 he was still in novolukoml but asked to wait, assuring that he would deliver the goods within a few hours. They dialed the courier at 23.01 - he replied that he had already finished working, and when asked what happened to the goods in the end, he hung up. Today, 22.06, the management of both the online store and the delivery service had to be involved to resolve the issue. They promised that they would bring the goods from one to 3. Well... let's see.
Next time, I will definitely not cooperate with stores that deliver with the help of this office. And I don't advise anyone if you value your time and nerves.
A company that doesn't value customers. Couriers call at 6.30 - 7 a.m. on weekends and inform about delivery in 5 minutes, despite the fact that the request was to warn about arrival 40 minutes in advance, they waited 3 days for delivery, postponed every day in the middle of the day, lost a lot of personal time. I advise you NOT to use the services of this company.
I have been using it for many years, there has never been anything unusual, all issues have been resolved, I also think to the client who needs delivery)
Disgusting office! If you want to save your nerves, don't mess around! They lie, they don't take the tubes, the goods are delivered with huge delays of 2-3 days. They do not warn you that there will be no delivery! I do not recommend it to anyone!
Periodically, the goods are not delivered on time, there are no operator changes, nothing. They are purely confronted with the fact that "the courier will not come to you today"
We have been working with the company for several years. In our work, we note only the advantages, speed, accuracy, they always try to solve any issue, our customers also mark the transport company positively! Special thanks to Yulia Valendovich for her ability to work and her desire to always help! Thanks!!!
An excellent transport company, it is always possible to resolve any issue. The building, where they are not in the best condition, but they charge inexpensively for their services, plus, I would like to highlight , an office and a warehouse in one territorial location.
I sent with this service back on April 19, 2018, an electric plow at a price of 530 bel.rub.
I still can't shake out the money. What kind of office is this? It is never possible to get through, no one knows anything, they answer that "later and tomorrow" and so on endlessly. Scammers!
Good prices, there is a fence and delivery to any point of the Republic of Belarus. Office bottom!!! and you always need to go there for money. Or even worse...