It was the first and last time I went into this store and bought something there. I came for the foundation, the cream I needed was at a 35% discount, I asked the seller if it was valid, received a positive response, I would have taken it regardless of the discount, but it was nice. As a bonus at the checkout, I was offered to take a special hand cream with a 45% discount. I take everything in a good mood, they clarify the availability of a bonus card, of course I do not have it, after which they count the goods at full price without warning. I pay and realize that the amount exceeds the stated amount. The seller not only did not warn about this, did not offer to get a card, but also sniffed a "promotional" cream at full cost, deceiving me. My mother was next to me, she has a bonus card, When I offered to solve the issue, punch a check for her, or get me a card and try these creams, they refused me, although they had no right to refuse! I can legally return the product, but I was refused this. It's not that I overpaid, but the arrogance and incompetence of the sellers who violate the law and my rights as a consumer.
Wonderful and responsive sales consultants. There is a fairly large selection of care cosmetics for hair, body, and face. There are pleasant bonuses from the store in the form of samples of creams or masks
It was unpleasant when the consultant walked around like an overseer and watched like a thief
I also received an SMS that I had been credited with bonuses as a birthday present, but when calculating bonuses at the checkout, I had to wait 20 minutes while the staff solved this issue
Due to the incorrect behavior of sellers, I contacted online support. They wrote that they would figure it out. There has been no response for 2 months now.
I ordered a body balm online to order. They said it would be in 2 weeks. My order is still on the way. Since the moment of the order, the support service has disappeared. The balm has been going on for 3 months.
Previously, along with purchases (in Minsk, for sure), at least 3 samples were invested. Now, until you ask, they will not offer or put anything, especially themselves. Apparently, everything is being sorted out by the store administration.
The service and attitude towards customers are disgusting!!!
A wonderful store, friendly staff, really help you choose and advise, they tell you, there is no need to pull with claws. I picked up an excellent foundation
In the House of natural cosmetics, I bought inglot cosmetics, which inflated my whole face. The composition turned out to be nothing natural in it. They didn't even tell me about it. I suggest calling the store a House with completely non-natural cosmetics.
A wonderful store, with good and high-quality care cosmetics. A huge selection of various brands. Wonderful girls are consultants, they will always help you choose.
Polite staff. Consultants are quite professional in giving recommendations on the product being sold. The cost of products is higher than that of competitors in many positions. Perhaps because of the location on Sovetskaya Street. I regularly buy Lip Gloss (oil) HIGH GLOSS LIP OIL in three colors. There are also a number of hair and facial care products.
The store is good, there is a fairly wide selection and they are pleased with promotions. The sales girls are attentive and try to tell you about a particular product in the most extensive way. Always smiling. but! The store stopped giving samples. And it is in such stores that this should happen. It used to be OK, but now it's not. Depending on the purchase amount, they were given from several to one disposable sachets. And thanks to this, it was possible to test creams, shampoos, masks. This was out of the question for my last purchases. The girls will understand what I mean. I really want to ask this question to the directorate. Or does everything good go away quickly and customers will buy anyway? What's there to do...
Beautiful, modern, expensive. The store is beautiful, clean, and elegant. The assortment is large. But the prices are not average. But in any case, there are customers.
I haven't really liked it lately. Girls walk sluggish, unsmiling. I don't remember when the samples were given. The assortment is sufficient, but for some reason I don't want to go in already. There is even no comparison with the same Yves Rocher. Those are on top!
A wide selection of high-quality products, favorable promotions and discounts are held in the store, a pleasant atmosphere and staff. I want to go back to this store for shopping.