It's a beautiful place. I recommend. And there is a playground for children. I haven't tried Doner, but the pilaf is excellent. The staff did well. I'll be right there, I'll definitely drop by for lunch.
We have been coming here regularly for almost a year and recently the service has deteriorated greatly.
Today, Caesar salad was brought without crackers, a portion of ice cream was brought 2 times less than stated.
At the same time, the administrator, instead of apologizing, begins to argue with arguments like "we have a new waiter — a young guy." Like the restaurant is separate, the waiter is separate and it is the task of the guests themselves to keep an eye on him.
Last weekend, the call center accepted the takeaway order, but did not transfer it to the restaurant. As a result, I lost my nerves for half an hour arguing with the administrator, who again believed that a specific employee of the call center was to blame, and not the restaurant as a whole.
In general, the service has become very bad.
The atmosphere is excellent, the menu is QR, but you need to understand that not all people have new phones that have QR recognition, an old android, a broken camera, etc.
Staff: At the highest level
Atmosphere: like in a hookah
Waiting time: very fast, it pleases you right
Food: But there are problems with food, the Doner was not very tasty, whether it was a little salt or seasonings, well, in general it is worth learning from Karaganda
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Ирина Теплова, психолог
Level 16 Local Expert
August 13, 2023
Friends, here I tried the most delicious guira lagman!!! The atmosphere is perfect for sitting and taking selfies. The staff is prompt and polite. Akbota is just a wonderful person and a pleasant waitress, special thanks for the speed of service.
Good in terms of taste, style in general. We have allocated a lot of space for children to play. Every time the staff was polite. I like the way you look at the menu via QR without waiting.
The rating is a little overblown) but the staff is 5+, the admin is generally well done, very polite, just the food didn't quite turn out, apparently the expectation was something super, but alas, the food is 3 out of 5. Otherwise, everything is fine!!!