I called today. Twice the dispatcher hung up, I didn't really have time to ask my question, I was accused of almost being stupid, they refused to solve my question, and they refused to give alternative phones, referring to the fact that she was not obliged to know other phones. I have been using this housing office for more than 13 years and have always solved issues here, but today it turned out that I have been calling the wrong place for 40 years.