Discovery Hotel
Address
Contacts
+996 312 56 33 33
Show phone
Business hours
24 hours
Directions
Новосибирский переулок
87 m
60 reviews
April 7
The convenient location of the hotel. A nice, beautiful building. Everything is clean. Delicious breakfasts. The room is cozy. Comfortable beds, clean bed linen, warm blanket. There is an air conditioner- a comfortable temperature. Large windows, but quiet. The elevator is quiet, it's very pleasant to sleep. There is a botanical garden nearby. The staff is very friendly. All issues are quickly resolved. They found an opportunity to receive my son and me early in the morning. Thanks for the hospitality to the staff and especially to the manager Aigul. Sincerely, Andrey Viktorovich Karasev.
See original · Русский
October 10
We were passing through from another country. Sanitation is suffering. The vacuum cleaner barely vacuums the carpet, no one dusted before entering the room, windows, TV, wardrobe, bed, everything is covered in dust!!! We even had to clean the grilles in the air conditioner from dust ourselves, no one has ever touched them. After the first night, it became bad, as there is an allergy. Therefore, we decided to check with our spouse. It's terrible! Naturally, they called the administrator, to which he said that they used to have better service, but there was so much dust, because the area was dusty... come on!? And now don 't you clean up?
Before that, a couple of days before booking, they asked for a room with a double bed and with the possibility of extension. When we arrived to check in. The girl at the reception was very fussed and gave us a room with just two single beds. We went down to hand over the keys. Why are important aspects not taken into account!? The girl called someone and we heard that she asked to move these two beds together, which we refused. As a result, they moved us into a room with a double bed, where everything was dusty.
Why doesn't the manager keep an eye on the hotel?
Why is everyone trying to teach themselves frivolously? The hotel 4**** the service is disgusting, the prices do not match! People come to you from different countries to see your country. And this is how you greet your guests.
+ Of the advantages, they cook delicious, true and clean bed linen. Thanks for that too
See original · Русский
November 26, 2023
Recently we had a rest in this hotel, our stay was very comfortable and sincere. Cozy, clean rooms and caring attitude from the staff! Special thanks to your employees Baibol and Kairat - hospitable guys, prompted around the city and generally pleasant accompaniment. A good hotel and delicious breakfasts 👍🏽 Rakhmet from the heart
See original · Русский