Tire service at Kharkov 16/5 has lost at least 2 customers.The incompetence and dishonesty of its owner is beyond belief.Previously, I used the services of another disbel branch for several years.by at 42 Brestskaya Street, which is closed. The guys at Brest always specified what they were doing before work and there were no complaints. On April 9th, I was at the tire shop, I quickly changed the tires. I began to notice right away that the steering wheel was shaking. The tire pressure was rechecked several times, everything is fine.They advised me to drive up to the tire shop again to check the balancing.I made an appointment beforehand and arrived. IP Salovich D.N. suggested that this is due to uneven wear of the rizina on two wheels, weights and balancing are normal. I swapped the wheels. It took about 6 minutes. He billed 35 rubles, when I was outraged, he said 32 rubles. Salovich D.N. threatened to call the police if I didn't pay. I was shocked by this behavior. I decided to check what the problem is in the end. But there is no problem! The steering wheel does not shake. That is, the person did his job poorly during the initial tire repair, and then again took money for his own shoals. At the initial payment, the receipt was not given. Upon repeated treatment, he discharged him at my request. I do not want to deal with such a non-charging organization, namely IP Salovich D.N.. I really wanted to go on the same day and write suggestions in the book, but I did not want to meet this man again, who talks a lot and, as it turned out, does little. I would like the tax authorities to check this individual entrepreneur, how he issues checks and makes payments.
Excellent service at good prices. It was recorded using a promo code from cream at 19:30. Everything was done quickly and clearly. They gave a lot of recommendations on the storage and maintenance of tires. They told a lot of interesting things. It can be seen that a person has been working for more than one year. I advise everyone!
Finally, I found a tire service in the area where I want to go every season, and not look every time. They work precisely on schedule, the car is accepted at the appointed time, the prices are good, the staff are polite. I definitely recommend it!
The most important thing that I want to evaluate and highlight is the Attitude towards the client. This word will be repeated often.
For such service and human Attitude, I want to come again and again, I think you have plus 1 regular customer.
For the first time I came to transfer tires to the second address - Brest , 42.
There was a coupon slivki.by which did not change his Attitude towards me in any way in the tone of the interlocutor.
We recorded it, arrived at the time, one man worked, who was very polite, good-natured, in the process informed me that I had a crooked disk, demonstrated everything, unobtrusively informed me that they also carried out disk alignment, but asked me to contact by phone (with the same person who recorded it). Everything is as polite as possible, they said yes, we will do it, only come back this week (it was Sunday), they will do it, they will not take money for removal / installation. Stunningly.
I got in touch the very next day, but apparently it's a little late, because the record is big, the contract for the control call on Tuesday.
Typed )
I clarified about the money, and they confirmed that this is a "gift" for you.
It's nice)
We agreed on half past five, but I got free earlier, for which I paid
the wait, but it's not scary, I was in no hurry, besides, I received a lot of Sincere apologies from the Tire Shop Owner. (while I was waiting, I subscribed to their Inst, studied everything and everyone)
Dmitry, you are a wonderful, sincere person, a master of your craft, who obviously approaches his work, his brainchild with a soul, I'm not afraid of this word.
It just so happens that your client got an equally sincere person, so please accept my best wishes and huge heartfelt thanks for your service and your Attitude!
The workers are super.they do everything promptly, quickly, and clearly.it's not the first time I've applied.there is no need to wait outside.the room is large.I recommend it to everyone. and the prices are low.
Vividly, quickly, neatly. Everything is great, the guys are great. I am constantly serviced.
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Кристина kristina
Level 5 Local Expert
April 16, 2024
We always only go here. We are very satisfied. The most important thing is that when you come without your husband, no one here is fooling you because you are a girl. Honestly, it's not expensive and it's fast.