I really liked the hotel. The staff is comfortable, green, and incredibly helpful. The rooms are spacious.
The breakfasts are modest, but you won't stay hungry.
There are some minor disadvantages, but they can be solved.: there are no slippers in the room, the air conditioner blows strongly on the bed, if you walk with wet feet on the floor, the floor becomes slippery and dries for a long time.
All unpleasant moments will be compensated by the sea and the beach at this hotel...this is the most comfortable beach in Thailand.
Let's come back again!
We had a family vacation in the second half of August. The hotel does not meet the standards of 5 stars.
We were well met and settled quickly. The food was monotonous. The pool is small, it is not cleaned regularly. There are restaurants near the hotel, but mostly Thai food. Honestly, I got the impression that they don't know how to cook. Phuket itself is a dirty city. People are not very neat and well-groomed.
The child had a birthday. We bought balloons and asked them to inflate and decorate the room. In the morning, we made a compliment from the hotel, a piece of cake with a candle and took a photo. My daughter was glad that she was congratulated.
They asked to bring an iron and a board. I was very surprised. The iron was all dirty, they didn't even clean the stuck fabric. The bed was changed when they were told about it. 2 times in 12 days. They took 3 dirty towels, and brought 2 towels.
The staff smiled at first, until they said about bed linen and towels. Poorly, they know English and are not oriented in their sights.
I will not return to this hotel anymore.
It's not bad, you can stay here; but you don't get 5 stars at all. 4 stars is the maximum. The breakfasts are mediocre, no frills, but there is always something to eat) there are hot dishes in European and Thai style, a couple of soups, pastries, fruits and vegetables. Everything is always fresh- there are no complaints about the quality of the food, just a small selection. The pool is clean, but small and narrow. Children love to frolic in the pool, play water polo, and there were difficulties in this pool. The ball was constantly flying out of the basik into the lobby. But next to the beautiful Nai Yang beach, the sea with optimal depth and moderate waves is very suitable for families with children. Even in summer, when it's stormy on other beaches, the sea is perfect here) there are no dangerous rip currents and wild waves. Only there are no free sun beds on the beach). I will return to the hotel-the rooms are normal, clean, without much comfort and originality. Austere decoration😂 we critically lacked space in the cupboards. They're kind of awkward. The rooms are cleaned daily, towels are always changed. The territory is very small, practically there is none. But there is a lot of greenery even in such a compressed space. The staff is friendly and friendly. There are free bikes-you can ride on the way to the airport, there are not many cars there and it's nice to drive. In general, the hotel is not bad for accommodation. But it is expensive for its size and the services provided. And it's a bit far from civilization-the hotel is 5 minutes from the airport. the difficulty of this location is that on water excursions (to the islands) it took 2 hours to drag to the pier in another part of the island. Very far away and for a long time. To get to shopping malls by taxi, it took us from 300 to 500 baht one way) of course, from Karon or Patong, the price tags are lower for a taxi. There is a small market nearby within walking distance, but there are only fruits / vegetables (very inexpensive, by the way). The market is not particularly abundant. Souvenirs, clothes and other things dear to the tourist's eye are not there. It looks like this is a bigger market for locals.
I am very glad that we stayed at this hotel (early August). I liked absolutely everything: the attitude of the staff, the rooms, the breakfasts, the pool and, of course, the beach. We took a room with 1 bedroom, we were lucky to get it on the 4th floor. It has a terrace with 2 sun beds, a shower and a table with chairs. Any requests were resolved instantly through the app. The breakfasts are varied, including porridge, soup, etc. The pool is cleaned every day. The rains did not bother at all. The beach opposite the hotel belongs to the Sirinat Park, there are no sun beds there. The main hangout is to the left of the hotel. There are sun beds of 100 baht with an umbrella, the sand is cleaned periodically, there are many cafes, pharmacies, massage, tops dayli, also near the market and the exchanger in the hotel opposite. Swimming on this beach is a pleasure, there are no waves. There were small tides . If you are interested in deluxe rooms: there are connecting rooms and the renovation in them is fresher than in the room in the cat. We stopped. The deluxe building is closer to the reception. There is a lot of greenery on the territory. I booked directly from the hotel with on-site cash payment (I contacted via WhatsApp). As a compliment, we received a free round-trip transfer from the hotel. It's a 10-minute drive from the airport.
I rested in the villa, I liked everything, they are clean, they clean the pool conscientiously, on request, they clean the pool if it gets dirty, but the day of cleaning the pool has not yet arrived, the breakfasts are ordinary, delicious but without frills, the staff is friendly, always ready to help, polite. There is an application on the phone through which you can order hotel services, massages, food, etc., you can also write directly with any question about the hotel directly in Russian, it may be convenient for someone. As for paid services, well, the price is expected to be higher than that of the locals. Internet, TV, safe, umbrella, beach bag, slippers, instant coffee, tea, towels, bathrobes, kettle, water bottles, everything you need seems to be available. The place is quiet, the road does not interfere at first, you may notice how the planes arrive / depart, but half a day and you will not remember them at the next takeoffs (get used to it), there is a 7-Eleven nearby, the beach is across the street, there are almost no waves, the approach is smooth, there are often few people, the nature reserve is unusual for Melting right next to it coniferous trees. Massage parlors and all kinds of restaurants are also within walking distance, there is a local market not far away, closer to the temples, there is food to souvenirs, I bought ready-made food, nothing terrible happened to me, everything is delicious, but I advise you to evaluate the conditions in which they cook, some stalls do not inspire confidence. A place for relaxing holidays
The hotel is located on Nai Yang Beach, separated from the sea by a grove, which has been awarded the status of a national park.
It is very peculiar because of the "privacy zone" fenced with concrete fences. You walk through the maze of paths to the main buildings.
The staff is friendly, a little careless room service.
The rooms are "tired", the bathroom is fenced off with frosted glass, instead of a closet there is an open lattice metal structure, above which there is an air conditioner.
The breakfasts were not bad, no one stayed hungry, but in the same Pattaya the food was tastier.
The sea is warm and clean enough, in August, out of season, we swam calmly, walked along coral reefs at low tide.
The hotel is declared 5 stars, nothing like that, a strong "three".
In general, the hotel is not bad, it was in the rainy season, there was a villa with its own pool, the water in it is very cold, compared to the sea and a lot of mosquitoes, although the hotel provided pressure and spirals, but due to humidity, they quickly got damp and did not smolder. The sea is across the road, but it was impossible to swim there because of the strong waves, I had to walk to the left side to swim normally or to the right and I could watch the takeoffs and landings of airplanes.
Overall, the hotel is quite decent. But there are a lot of complaints about him. The staff is lazy. Very poor management. Just think about it. 5 stars... in 12 days, the bed was changed only 2 times. And that's the second time after the complaint. There were 4 towels for two adults and a child (two for the face and two for the body). Well, towels were not changed every day, and sometimes some of the towels were changed, and some were not. With an outdoor temperature of 30 degrees and wild humidity, it's just a crime. The food is delicious and varied (fruits of 7-8 types, pastries, three types of freshly squeezed juices, porridges, several types of rice, egg dishes and much more... but the food is always the same. Already on the third day, we tried the entire menu and then barely picked up food for breakfast - we stupidly did not want anything. On the other hand, this hotel is located in Thailand and you need to take into account the fact. although by European standards it is a maximum of 3 stars, by Thai standards it is quite a cool hotel. Those who left for others would be glad to come back because in others there is just a hat. I give 4 stars only for a change of linen.
Nice hotel. We lived in a villa, we really liked it. Its own pool and sun loungers. I didn't have enough umbrella because the sun is very active. There are not enough tables for breakfast. Excellent spa, a wide range of treatments. The reception responds quickly to requests.
Great hotel! I was here in September 2023. The staff is polite. Everything is clean and tidy. There are breakfasts. In 10 days, the food did not disappoint. Everything is delicious and a good choice. The place is quiet here, maybe we were lucky, it wasn't the season yet. The beach is across the street. Ask for beach towels at the reception. And if something needs to be changed in the room, it's better to leave notes for the staff. You can apply treats from Russia. We brought chocolates and sweets. I recommend the hotel, I hope we will come back here again. In the photo, the Whiskey cat. Greetings from us to him! 🖐️
I liked the hotel very much, everything in the room is clean and smells nice, we were greeted with a basket of fruits, a trifle, but it's nice!!! The territory is not large, but very green, the pool is clean, there were enough sun loungers. The breakfast is very tasty and there was always fruit!!! I recommend it!!!
Everything is fine, everything is super, the hotel is obviously for the rich, but I would work on the food. There is very little food, if you go there, then there will be 7&11 across the road and you can have a snack there
The hotel is stylish and cozy.
The territory is small, as there are many villas in the hotel, and they are all fenced off by walls, when you look for a building with rooms, it seems that you are walking through a maze. There is no sense of spaciousness, someone may not like it.
The sea is very close, at breakfast you can choose a table on the terrace and admire the view. The sunsets are also wonderful. The pool is small, but there is enough space to swim.
The breakfasts are delicious and varied. The staff is very attentive and friendly.
The rooms have everything you need, including a mini-bar.
You can use free bicycles and ride around the area.
In general, I recommend it.
In terms of the quality of the rooms, it's not bad. We lived in a room of over 100 m2. Spacious room with two bedrooms and a kitchen. But the hotel positions itself as a 5-star hotel... And here he clearly falls short. The breakfast food is very mediocre, the services inside the hotel are expensive. Well, the hotel itself has practically no territory of its own. At least the park is nearby and the beach is a stone's throw away.
Great hotel. It is very well located. The territory is cozy. There are two ways out. One goes to the beach, which is on the territory of the national park, the other to a busy street with cafes, shops, and a market.
In general, it is a good hotel, but not on the coastline. The moment was overshadowed by the fact that a fairly large sum is being asked for an extra bed for a child, despite the fact that the bed simply needs to be pulled out from under the large bed. It turns out that there is an additional payment for a set of linen, while no additional towels are put in.
I read the admiring reviews of people about this hotel and was inspired , bought ( for 4 nights ) I'm lucky I 'm not 14 ! Here are all the reviews written by a cool hotel , a cool basik , a green area , a variety of breakfasts ! No! It's not like that! For breakfast, they make an omelet with a shell and then a cook who just flows on your omelet, pies without filling with bitterness from the age of the oil on which they were fried, have you heard about baessein? Yes , he is , but he looks about 20 years old , not a hotel but a maze - how is everything built up in Shanghai , the rooms are damp and dirty , cleaning ? No, well , if you just change the towel and that 's it . Is it 5*? Who appropriated them and for how much? It's like a good three that does not reach 4 in its novelty*
A great hotel! The breakfasts are very varied and very tasty. A wide selection of dishes: soups, pastas, curries, massala, cheeses, including camembert, salami, olives, vegetables. Excellent service.
The beach is 100 m, the sea is almost without waves, there are many cafes, shops, massage parlors and a pharmacy nearby.
I definitely recommend it
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Анна Соловьева
Level 7 Local Expert
November 24, 2024
A super hotel!
If there is an opportunity, we will return there again.
The territory is all in greenery, sooo beautiful and well maintained. The hotel has an interesting eco-concept. It seemed like a big hotel, but there was a sense of relaxation and unity.
The service and reception are at the highest level - any issue is solved in 5 minutes.
We had a rest in July, a good hotel, friendly staff, convenient location, cleaning, cleaning of the pool in the villa is regular, breakfasts are ordinary without frills, the villas are all renovated, the territory is very green.
A chic hotel! There are shops and restaurants nearby. The beach is super. There are no noisy places. You can take a taxi to everything that is interesting. The breakfasts are great! The rooms are great!
This is a wonderful place) the staff is fun and friendly) The room cleaning is very good) The breakfast menu is monotonous but very tasty) I put a solid 5
The hotel is definitely not 5 stars, at the entrance you will be greeted by the smell of rotten meat and a toilet, then you will proceed to the room, everything is as in the picture except for one or more "small" nuances:
1. the door to the toilet is not a door, but a glass partition because of which everything is audible, the water in the shower smells like "shit" and the mixer is old…
2. Room cleaning is daily, but at the same time the cleaner must be told what to do or otherwise the dirty towel will not be removed, but turned clean side up (this is a trick, I have not seen this anywhere)
3. The bed was changed with a hole in the bedding and the cherry on the cake became, upon our eviction, a letter saying that tomorrow they will poison insects in the room and a request to remove all things....
4. The hotel has a restaurant, the breakfasts were included, they are the usual standard.But if you are going to go here for dinner, "it's better not to", you won't try worse than Tom yam anywhere, pasta is also so-so, but maybe they have other dishes better, but doubts prevail.
Dear friends, it's worth going here if you need to sleep one night from the airport, you should try to have a good rest.
As for the beach, it is dirty sometimes it is cleaned a little if you are lucky
But it should be noted that the location is really convenient, there are a lot of cafes (not very tasty, but there are a lot of them)
There is an exchanger nearby and a grocery store.
Very beautiful villas in this hotel, there is a lot of breakfast, but there are not many cafes outside the hotel, a beach without waves.The hotel is not big, the cleaning is excellent.
Excellent hotel, small, cozy, hearty breakfasts. All the service staff is very friendly and responsive. The sea is 50 meters away, quiet and calm
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Ксения Ж.
Level 10 Local Expert
September 6, 2024
As many have said, it does not pull at 5 stars
The rooms are outdated and need to be repaired. THE WORST THING is that in room 4302 at night I was bitten by BEDBUGS in bed! I have been treated for the 5th day, everything itched very much, I had a severe allergy. I applied for insurance, prescribed medicines and ointments.
It was very unpleasant to face this on the first day after the flight.
The breakfasts are varied, but far from delicious. There are few fruits and they are very cherished, as if they were yesterday's.
The hotel has a damp smell when you go to the room. But it is beautifully ennobled by greenery.
It's not worth your money at all. I do not recommend it
A great hotel for lovers of silence. It is located in Sirinat Park, cozy and quiet. But the whole life of Thailand is nearby - makashnitsa, massage, etc. to the sea from the hotel gate is a 3-minute walk through the park
Well, it's just a great place. A quiet bay, almost no waves, a sandy beach, many retail outlets around ... Cleaning with a change of bed every day. Breakfast with a chic buffet… The hotel you want to go back to.
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Аня
Level 16 Local Expert
October 20, 2024
A good pool and bicycles are provided, the advantages are over)
Deluxe room: one bedside table, the light setting is terrible, the air conditioner blows straight into the bed. It is not very convenient in the bathroom: there are no holders for a bathrobe / towels. There is no outlet for a hair dryer.
The room itself is dirty, the slippers are in the sand from someone.
I don't recommend it at all
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Татьяна Баранова
Level 6 Local Expert
November 19, 2023
A wonderful hotel! Beautiful though small territory. Wonderful breakfasts. Location near the park. Many restaurants, shops, and a market are within walking distance. In front of the hotel there is a clean beach, clean sea. Friendly staff.
I got a good room (on the top floor). And there was a ladder to the roof for such rooms. I.e. its own fenced area with a shower, sun loungers, a table on the roof.
The hotel is great!
I rested in it twice. In 2018 and in 2020.
Food, service, everything is fine.
The sea and the beach are great.
There is a market nearby, a couple of local shops. There are a lot of cafes.
Great place!!!
A complete disappointment! Who gave 5 stars?!
- Do you have service at the hotel?
- service???? No, you haven't heard...
* The room smells of mold, dampness! I told the cleaner, she brought the dryer, but it didn't help! The cleaner opens all the rooms next door when she cleans up to get some air… But I am not pleased that the door is open while we are not there and it is being cleaned nearby.
* There is an application, but no one is responding to the chat in it…
* The air conditioner is directed at the bed, the blades cannot be raised higher, I called the master, he poked the air conditioner blade with a screwdriver, trying to lift it, but at night it sank, my ear was blown out, I had to take pills for ear pain…
* in the toilet, the smell of sewage is very strong and there is one door to the bathroom and to the bathroom and toilet… * room cleaning is very "easy", I had to ask for dirty dishes to be removed.
* Wet towels from the floor were hung on chairs and a suitcase…
* Breakfast is very poor! The child stood in line for an omelet for more than 20 minutes, 2 people were standing, and all because people were passing by and ordering an omelet, and the cook cooked primarily for these adults, and the child stood and waited for his omelet …
The choice of dishes is very, very modest, even the vegetables are all in one bowl, if you want cucumbers, dig into the bowl, it is not presented separately! There is also very little baking.
!!! The only advantage of the hotel is the convenient location, friendly reception staff! And also, cool sun beds in front of the pool!
* The cafe opposite the sea is pretty, we ordered Margarita pizza for the children, and it turned out to be with chili pepper…
At least they would have warned or written that hot or chili peppers are in the composition!
*Beach towels were put in the room once, there are none by the pool either! She asked to bring it to the room, because the next day they were going to the beach early, they promised to bring it in the morning. They didn't bring anything, went to the reception and asked for towels...
Guys, where is the 5-star hotel service here????????
I don't want to come back here! The sea in front of the hotel is very dirty, there is a lot of garbage!
We went to the sea, so there was a strip of garbage... other beaches are much cleaner. If you walk along the beach to the left from the hotel, there are sun beds and there are cleaner ones! They're cleaning up there.
I don't quite understand who wrote so many previous rave reviews, the hotel is located on the 1st coastline, the sea is across the street, but there is no beach of its own, like the towns to the sea, the municipal beach is not cleaned. The hotel itself is not a stated 5, it is between 3 and 4. The breakfasts are ordinary, standard, without frills. Scrambled eggs, scrambled eggs, cereals, etc. The rooms stink of mold, like you're swimming in it. It's scary to turn on the key, because it also stinks. The child began to cough at night from the persistent smell of mold. And this problem is everywhere, whether you live in a bungalow or in a shared building. I wanted to change the room for money, but alas, there is the same persistent smell of mold everywhere, as a result, the rooms a little higher on the floor have a little less smell, but it does not go away. I talked to those who are resting, everyone has such a smell. Someone has more, someone has a better mind. The location of the hotel is good-it is 200 m to go to the reserve, there are no entertainments. There are many cafes on the beach. Cocktail smoothies from 50 baht in makashnits. The market is open every day. There is nothing for children, there is a children's room, but not that there is anything to do there. The Wi-Fi on the territory is good, the children's pool is not cleaned. The rooms are cleaned cleanly, there is garbage in the photo, although we just stopped by, and it is in all corners. Upon check-in, there was a welcome plate of fruits.
The hotel is good, but it does not pull 5 stars, a maximum of 4
Meager breakfasts, the room was dirty at check-in in places, not washed, for example, the mirror was very dirty
But in general, the hotel is not bad, very green, birds are singing everywhere, few people even in December
Great hotel
There are rooms-houses and there are rooms in a large house
There is a large market nearby
The sea is clear and it takes a minute to walk to it
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igorgis g.
Level 5 Local Expert
November 19, 2024
Everything is within walking distance. And the sea and cafes and markets and shops.
At first, the electronic key device in the room did not work. Three cards were replaced. Apart from this incident, everything else is standard. A friendly team. Everything is delicious in the restaurant.
Very nice hotel,location near the sea and the market
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Елена Т.
Level 2 Local Expert
September 3, 2023
We are currently resting. We are very disappointed. Not only did the weather fail, but also everyday troubles. The room is bad, they moved in with an additional fee. They wanted to cancel the trip to the islands, but it was not possible to return the money, they make faces and everything is disgustingly simple. The breakfasts are not tasty, just so that you don't go hungry. I will not list all the negative things, but I will not advise anyone to come here
a gorgeous great hotel. it would be possible to find fault, but there is nothing to complain about. I rate everything five stars. location, service, service, breakfast. thank you))
Everything was just wonderful, you can repeat and repeat such a wonderful vacation. The service is very decent, the staff is very helpful and friendly. Very pleasant main manager (speaks Russian, Thai and English). The territory is decorated simply delightfully, orchids, palm trees and all sorts of different plants are everywhere., in short, there is a lot of greenery on the territory of the hotel.