The cash register works as slowly as possible, the X-ray room does not work in the urban adult, they send it here, you take a picture for two minutes and an hour you sit in line, the head is rude without hesitation, the registry staff are the same.
You ask for a book of complaints, they are rude in response. The queens are sitting, drinking tea, they don't need to work.
They take pictures of any kind, they save ink.Is this a picture?Nothing is clear, what was the money paid for?We have to go to another place to redo and pay again.
They treated the child's teeth, put fillings, as a result, along with these fillings, the teeth also collapse! How is that? Of course, it is paid to save the situation, not a foot there anymore.
I understand everything that it 's free, but their relationship to people is not very good , especially at the reception : an old purse sits with a rude word and mumbles something to herself , and when you ask again she starts yelling, she turned to a sore tooth , 1 time they drilled a tooth and put medicine , it didn 't help , 2 times the same thing , turned again for acute pain , the result is the same and with each such trip the tooth is even more painful and fed with promises that it will definitely pass , at the moment they laid the medicine again and sent it home and this has been going on for 4 months , the result is better to pay money for a paid clinic , and not go to this nursery
Good afternoon, the place is disgusting attitude of the staff and doctors, especially today's shift, the saturday stomatolag therapist Tatiana Evgenievna pulled out the wrong tooth for the child and did not even apologize instead of the lower one, she pulled out the upper one although the child spoke and showed the lower one and the dentist examined her lower colleague, justified herself as a result that they were both on the removal allegedly,it was after that When we said that we had pulled out the wrong one
On July 1, at about 6 p.m., we contacted my daughter for acute pain at 9 a.m. The child was psychologically traumatized at the reception. Not only did the doctor scold us for the fact that the child is afraid of the dentist, in principle, so, after the doctor asked me, the mother, to wait near the cab, she hit my daughter for not being able to open her mouth even wider
How is that?!!! If children annoy you, then this is not your place.!!! My daughter came out withdrawn and told me a couple of hours later. I won't leave it like that.!!!!
I grabbed the ticket through the website Talon.by - it wasn't easy! It was not the first time we treated children (each time it was not easy - the children's hysteria, fear and no word of support from the doctor) but when we got to the doctor Kozlovskaya E. A. - the child came out with a smile and said, I will go to this doctor!!!! Thank you so much for your approach to children!!! The reception staff is also friendly!!!
They turned to acute pain on Monday 07/29/2024, as a result: the treatment from the doctor in the 9th office was terrible, she did a tooth with aggression, injected painkillers with terrible force, no careful work from the doctor was observed, anesthesia passed, the pain appeared even more, it would be better not to be treated as they did not help in any way, but only made it worse...
There seem to be a lot of places, the aisles are normal, the only thing is high steps without lifting for a stroller. Not only adult children come to you, but also one-year-olds, and there is nowhere to leave the stroller on the street, let's say in the rain
I was with my daughter a couple of years ago at an appointment with Dr. Kozlovskaya. Not only did the doctor and the nurse discuss me with the child while I was waiting in the hallway, the doctor promised to pull out the child's teeth if she closed her mouth. Since then, no one has gone there for treatment...
Thrash is complete!!! They passed a professional examination in the garden. The doctor met in the "plowman" pose, the treatment was rude (she grabbed a 4-year-old child's face so rudely), the appeal to the girl was "small"!!! The child's first contact with the dentist is "thank you"! And then we wonder why everyone is afraid of dentists!
A very good orthodontist is Kisel.She helped to correct the bite with a plate.I liked that when there were a lot of people, and the time was 19.30 and the doctor took the time.
I dialed a bunch of times, no one answered the phone, I wanted to clarify from how many tomorrow a professional examination, how many it will be possible to go, as they assure on the website, you can make an appointment using talon.by , it 's not a fig , a 1.5 - year - old child needs to undergo a medical examination
Here, try to get through
Yesterday, Petrunina and her child went to the doctor for acute pain. A great person and a specialist, she explained everything correctly, the child was absolutely calm thanks to careful work. It's a pity that I didn't ask the name of the doctor from the 8th office who did the anesthesia. I also did everything very well. Thanks to the excellent work, the child came out of dentistry without tears and negative experiences. Thank you so much for your work!
An excellent clinic where patients will receive qualified care according to their age. Clean, tidy, courteous staff. Sign up for a "ticket.buy" really works.
It's great, without long queues. The teeth were not treated here, but they were checked. The doctors and people at the reception are polite and pleasant people.
I was in the 9th office, the relationship of the room was just terrible, she took and sprayed water right in my face, hit me with just a terrible attitude towards clients
Why is she getting paid to beat me??
It is simply impossible to get through to the reception, I will attach a screenshot below how many times I called and none of them were picked up!It's just busy, then they don't pick it up, then they pick it up and throw it off!!!
I constantly can't get through to record the child, and when I get through, there's nothing.
Until the teeth hurt the child there is no other way to get there
I want to express my feedback about the children's nedo dentist ORLOVSKAYA DIANA VLADIMIROVNA
and her incorrect attitude towards my child. The already frightened child heard an unpleasant speech from the mouth of the doctor, which led to moral, and subsequently to physical suffering.The experience of dental treatment was positive until the moment when my daughter had to meet with such a grief specialist who has no approach to children and does not control her speech.I propose to send the doctor to courses in psychology of preschool children, as well as to listen to a special course on tactful attitude to patients! My case remains small, since my child has suffered, let the Ministry of Health deal with it, I have long tolerated the attitude of this polyclinic to myself and to my child, but I have no strength to fight any more with doctors, managers and so on of this wonderful institution.it feels like all the specialists there are recruited from the street , just everyone is completely inhumane !
The stamatology is not bad, but one fat minus is that it is not realistic to make an appointment. And all this is due to the fact that there are catastrophically not enough doctors.
Minus - it is difficult to make an appointment, and even it is difficult to get through to them too.
The doctors are not bad, they do their job well. The child's fillings have been standing for several years.
The clinic itself is small, but clean. The administrators are polite. There is free parking.
I treat myself and my children. Excellent staff, well-organized work. The best dentist is Roman D. S. (paid department). I've been going to her for more than 10 years. Now I'm taking my children to her. I recommend it 100%
When will the administration of the polyclinic start regulating the issuance of coupons? Why, with so many negative reviews, has the problem with coupons still not been solved?For 2-3 weeks I have been on "duty" at the computer to take a ticket-to no avail. The reception does not issue coupons. The child's tooth does not hurt yet, but with such an organization for issuing coupons, we will definitely get to you only for acute pain. I don't care about your workload, but I don't want a child to have fear of dentists until old age. Initially, we had to treat 2 teeth, and when I finally snatched the coupon, the doctor refused to treat 2 teeth at once, only one at a time, although I asked, the child behaved calmly and agreed, nothing hurt him at that moment. If the administration does not restore order with the issuance of coupons, it intends to file a complaint with the regional executive committee
It is very difficult to treat a child's teeth until it hurts. Recording for 1.5-2 months.
They treat one tooth at a time, then you need to sign up again.
A wonderful place, if you can call it that))the approach to children at level 5+, well done, the renovation betrayed this place with brighter colors of modernity, because I remember from the 90s being waiting for my turn, looking at these green walls and waiting for the inevitable, forever staying in pameti!)) Now I take my children there myself and I am always happy with the result)))
Just a great place, the staff is kind. The office is spacious and bright. For children, everything is free, there are consultations and everything like that.
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Анастасия Сахаревич
Level 4 Local Expert
September 4
I treat children's teeth here, very well, children have no fear, the attitude is good. Fillings cost as much as possible in baby teeth. Of course, I would like to have more records, but it is clear that there is a large flow of patients. Don't let the kids' teeth hurt
disgusting service, the doctor was either angry or unqualified, got caught, the horror was simple, they went for acute pain, but before the trip they took pain relief because it was simply impossible to tolerate, the doctor in the 9th office could not even explain normally what exactly would need to be done, so she refused treatment (instead, they just removed the seal) and listen I didn't want to talk about the fact that the tooth hurts and prevents sleep, the doctor's shift was from 14:30 to the 9th office, how else was this place not closed...
The phone is not always answered. The reception does not always have cultural staff. The doctors are excellent. They will always help with the problem. A lot of services are provided.
We love this clinic very much. Two children grew up being observed in pediatric dentistry. Every visit was comfortable. Doctors are able to have a dialogue with young patients. Thanks to you, our children never had tantrums, but came out of the reception with a sense of responsibility for their health and pride in their loved ones. At the last reception in August, my daughter and I were very surprised by the lack of queues in the hallway. And then they explained to us that, in connection with the sanctions, they put cement seals back on. And everyone is forced to stand in line at the only 4 office. But we are waiting and hoping that half a year before the age of majority, the dentists of our favorite clinic will put our girl's teeth in order, thereby sending her into adulthood. This is how we regretfully say goodbye to childhood, but pleasant memories associated with this medical institution will always remain in our memory. Thank you to all the staff of the clinic for your hard work and attention to patients. Peace and prosperity to you and your families. We love you very much.
The child urgently needed a dressing.Although we are from another city, we were not refused, the dressing was done, we did not wait long at all.The doctor is very polite and responsive.We went there for a few more days.The help was provided very professionally.
they applied here with stomatitis (but this is not accurate, the diagnosis was made by a girl with questionable qualifications) in a child of almost 6 years old. the child could not eat, drink water, it was all excruciatingly painful. from the appointments, herpevir was prescribed to smear ulcers on the mucous membrane. But! herpevir ointment is indicated only for use on the skin, on the mucous membrane in the wound, it acts scalding, like salt on a wound. the next day, in response to comments about the treatment, we were told that there are no analogues of treatment in our country!!! even acyclovir ointment is not prescribed earlier than 6 years. Even if you ask Yandex how to treat stomatitis in a child, it gives out much more knowledge about the disease, its types and!! it turns out that there is a treatment, only herpevir ointment is not there!! I wish such a "specialist" to go to study, and then put my hands in people's hands!! It was last summer, but the fact that it is better not to appear in this dentistry was remembered for a lifetime!
Hello. The opinion about the clinic as a whole is not bad. We have been going there with our daughter for a long time. I can't say anything bad about doctors in general either. There were always attentive ones. About the registry in princip, too, in relation to only one employee with whom I had a chance to talk when I tried to enroll a child to an orthodontist. I won't write a specific name. It is practically impossible to make an appointment with an orthodontist. This receptionist (knows who, because a complaint was written) allowed herself to raise her voice and be rude in the process of communication. And at the same time, he also tries to blame the person who called in the explanation. Moreover, she did not offer any help to resolve the issue, as she claims in the explanatory note. The issue was resolved with the help of another employee, who called me back and talked to me in a different, normal tone, as it should be. I understand that I will not achieve anything with complaints, I just want the authorities to know that there are employees who cannot solve the issue properly and are still trying to make someone guilty. And we had an appropriate conversation with them.
They tore my daughter's baby teeth twice, the first time without questions, the second time they arrived on Saturday, they did not want to take
it because the reception is only for acute pain
We didn't know that
I had to listen to a lot of complaints
There are no words...only the thoughts in my head are not flattering...as always, the entire record is almost 2 months in advance ... almost September has been scheduled for the arthodont, and it's only 11.08.2022 in the yard, it's paid to get an entry for 2 months in advance...moreover, at first there is a paid consultation in October — an appointment from a doctor is not enough from a free office, and then again wait 2 months to put the first seal...during this time, you can stay without teeth and the prices for photographic seals are steeper than for adults...this is called the treatment of molars for a fee for children — no comments... Children are our everything, teeth are the health of the whole body, and the service for children in the state polyclinic is zero.
There's only one star, and that's it...considering that it is impossible without a single star...
And before, photo seals were placed for children for free...and now they are being sent to the paid cabinet No. 3 and No. 4😪😮☹
The staff is excellent, they help not only children, but also adults.
I liked the work of the office where the picture was taken. Nice, polite women.
Thank you.
I was surprised that when treating children's teeth, they do not give a guarantee for a fee, this is very strange.And the staff is not particularly looking for an approach to children.They just keep saying that the parents themselves are to blame.
The horror! Then there is no record, they say, it will be only from the beginning of next month, they said at the registry, then it is impossible to sign up through talon.by since 1-2 coupons are posted, and even it is highlighted that there is no such patient, although we were treated there repeatedly, and this has already happened, we went to the clinic and solved this issue in order to have the opportunity to sign up via the Internet, they promised that they would fix everything, but no - it repeats over and over again! And the women at the reception are very rude, ignore questions, brazenly and audaciously answer, etc., etc. It is unrealistic to get through in the morning, you have to hang on the phone for 17 minutes.
My daughter's teeth were treated, 2.7 years old. We are very cowardly. We have already thought of treating them in Minsk under sedation. We went to consult with the head of the department, Maria Vladimirovna, and decided to treat in Grodno. The tooth was treated very well. Yes, they cried and had to hold it, but after half an hour my daughter said that it didn't hurt and the doctor is a good tooth fairy. Many thanks to Maria Vladimirovna for her professionalism and attentive attitude to young patients!