I visit periodically. It's a small town :-)
On the one hand, it's good that such a Hardware store has appeared. This format has become more familiar to customers.
The range is wide, in terms of the list of departments and the variety of goods. And there's always a problem.
The product range, for almost every department at a minimum, is one time.
Replenishment or renewal of goods (according to my observation, say in a year) is rarely seen - it's two.
For the entire period of my short existence, I do not recall "Promotions", "Discounts", "Product presentation" - as if our residents had not grown up to progress in the construction business.
The overall impression is that the management has little interest in fighting for the customer and the store's image.
On the positive side, I would like to note that there are "At least" discount cards, and the staff is diligent, attentive, and executive. There was no opinion on competence, and there was no need to ask employees for information.
As a result, I'm sure (I've observed it more than once) almost everyone visits the existing 4-6 outlets, not looking for Cheaper ones (!) and in the search for Availability (!)
, what is still not clear is how construction shops can work until 18:30, especially during the summer construction season...?
A store for emergencies.
The assortment is good, the price tag can be found cheaper in Lepel.
The exterior design deserves respect. A beautiful solution. One can say that it is a landmark of Lepel.
I visit regularly. A very good hypermarket. More choice. Polite staff. To all my questions, requests to explain, to advise, I received answers and advice. I recommend you to visit.