Assalamu alaikum I put 5 stars only to Nurdaulet at the number 21 44 90 and Asem from the reception, the only ones who picked up the phone during this hour and adequately normally talking and explaining, more than an hour of non-calling and football calls on all numbers, and my daughter and I could not get through to More such responsive managers, Rahmet

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Кайратбек С.

Level 2 Local Expert

Dear Tax administration of the Al-Farabi district of Shymkent. I wanted to ask you on what basis you charged me a property tax arrears when I live in Almaty and do not have real estate and other types of property in Shymkent. I call your department during the day and none of your employees can answer me clearly. everything is transferred from one person to another, and it is not easy to call from Almaty, besides, your phones are often not answered. Due to the negligence of your employee, I cannot receive a bank payment card. I accidentally found out about your illegal tax accrual to me. No one notified me. why is everything done secretly, in secret from the citizens? Is this according to the Law? Please answer me urgently.

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Dmitry Burminsky

Level 17 Local Expert

A government agency. There are queues during the tax payment period.

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